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Last updated Apr 28, 2024
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Zebpay reviews & complaints page 5

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B
Bobby marwah
Jul 9, 2021
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Issue of resetting the code

I've entered wrong pin by mistake but they are not sending me the link for changing password for 5 days no reply for mails...
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ravikantkumawat
Jul 7, 2021
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Deposit isn't showing in zebpay account.

Website:www.zebpay.com

Hello sir/madam,

I had deposit 9000/- but after 48 hours it isn't listing in my zebpay account.

I payed with "Ecom Purchase/30747005/Atom Techn/Crypto"
Transaction ID :[protected]

Thanks...
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S
Sath01
Jul 1, 2021
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Inr deposit

I have made 2 deposits of rs 2lac and again 2 lac with the above reference number.. it's done more than 5 hours but still it's not credited to my wallet... I'm going to cry.. my total amount is here only.. pls zebpay.. credit to my wallet asap pls pls pls...
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Y
Yudhi0210
Jul 1, 2021
Dec 31, 2021
This thread was updated on Dec 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fund transferred via IMPS debited from account and not credited to wallet

I made IMPS of Rs. 100000/- for depositing Fiat but it is not credited yet. Details of transaction attached. Transaction ID is[protected]....
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S
Sath01
Jul 1, 2021
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Fiat deposit

Sir I have made a deposit of rs 400000 sir.. through imps mode everytime it's credited within 10 mins sir.. but today it's done more than 3 hours sir.. still it's not credited to my wallet pls check sir.. pls help me sir...
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Yudhi0210
Jun 30, 2021
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Transferred crypto from Zebpay wallet to other wallet still not credited

I have sent TRX Tron to to an address (screenshot attached) but they are not received yet at that address. Kindly, resolve this promptly....
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K
kamaldeep1981
Jun 28, 2021
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Money transferred to Zebpay but not showing in my account

Address:Jammu

I have deposited money in my Zebpay account which bank has also confirmed that Zebpay has received but they are neither returning nor transferring to my account. This is happening since past 6 weeks that I have been writing mails to them but instead of providing solution, they are just sending me copy / pasted message...
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kapil oza
Jun 11, 2021
Jun 11, 2021
This thread was updated on Jun 11, 2021
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Balance not credited in zebpay

Dear Zebpay Team, Tickit id 508021

I want to state that on dated 08th June, 2021 i have made payment from my registered bank to zebpay account through netbanking amounting of Rs.75000/- around 8 PM IST. Now almost 60 hours past but not shown in zebpay account. Payment detail mentined as under:

Transaction Reference Number:[protected]
Transaction Date: 08 June 2021
Amount Rs. 75000/-
From...
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kapil oza
Jun 11, 2021
Jun 11, 2021
This thread was updated on Jun 11, 2021
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Balance not shown in zebpay account

Address:Balance not shown in zebpay

On 08th june 2021 i have depoaited 75000 from one account and same moment balance deducted from bank account, but still balance not shown in zebpay account. I HAVE RAISED TICKIT ALSO BUT NO RESPONCE AT ALL..ALMOST 60 HRS GONE BUT NO PROPER RESPONCE..I HAVE ALSO TALKED TO ATOM PAYMENT GATWAY, THEY TOLD THAT PAYMENT GIVEN TO MERCHANT..BUT STILL NOT SHOWN.

Kapil Oza
[protected]...
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Sreesurya
Jun 10, 2021
Jun 11, 2021
This thread was updated on Jun 11, 2021
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Regarding money deposited but not credited to wallet

Address:38/3 South street chatrapatti RajapalayamRajapalayam

I have deposited 40000rs as on 9th June 2021.money is debited from my account. But not reflected in my wallet. Nobody responding....
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Er Vinit Vadodariya
Jun 10, 2021
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Fiat Deposit help

I diposit 5000 by net banking money debited but not credited in wallet transaction was successful in NetBanking but at last it's showing transaction failed in application.

https://help.zebpay.com/support/tickets/508349...
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Yudhi0210
Jun 10, 2021
Dec 31, 2021
This thread was updated on Dec 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Funds debited from account and not credited to wallet

I made an internet banking transaction of Rs. 150000/- to deposit fund into Zebpay wallet but the amount is not credited to wallet.
Details of transaction are as follows:
Merchant Txn ID: [protected] Atom Txn ID: [protected]
Bank ref. No. 61514862
Txn date:[protected]:35:11.0 Amount: Rs.150000/-
I'm getting same reply every time from Zebpay support but my problem is not resolved. Kindly resolve...
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Er Vinit Vadodariya
Jun 10, 2021
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Fiat Deposit #508349

Https://help.zebpay.com/support/tickets/508349

I diposit 5000 by net banking money debited but not credited in wallet transaction was successful in NetBanking but at last it's showing transaction failed in application....
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Pradeep1388
Jun 10, 2021
Jun 10, 2021
This thread was updated on Jun 10, 2021
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Deposited Amount not updated in zebpay balance

Website:zebpay.com/in

I deposited 50000 on June 9, the amount was debited from my bank account, the balance was supposed to be updated within 15 mins but has still not been updated in zebpay.

I have raised the ticket (#505363) but the issue is still not resolved.

They have not even mentioned the reason for this error, Please help me get my money back.

Ticket ID: 505363...
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Er Vinit Vadodariya
Jun 10, 2021
Dec 31, 2021
This thread was updated on Dec 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fiat Deposit

Address:Gujarat

I diposit 5000 by net banking money debited but not credited in wallet transactions was successful but at last it's showing transaction failed in application

https://help.zebpay.com/support/tickets/507846...
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Ramana3838
Jun 9, 2021
Jun 10, 2021
This thread was updated on Jun 10, 2021
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Money Deposited through netbanking but not reflecting in Zebpay

I have transferred 54000 and 150 rupees in Zebpay on 8th June and got the screen as a successful, this amount supposed to be credited in Zebpay in 15mins but even after day it is not credited, raised a ticket as well but as usual no response till now
Ticket ID 504636,...
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S
[email protected]
Jun 9, 2021
Dec 31, 2021
This thread was updated on Dec 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fund deducted but not showing on Zebpay wallet

Dear Sir
I deposited 10, 800/- from my registered bank account through NetBanking on 08/06/2021 @ 19:22 hrs on Zebpay Application, the transection was successful but balance still no showing on my Zebpay wallet
Please help : [protected]@hotmail.com

Kindly Deposit or refund my amount 10, 800/- on priority basis.
Ticket Number : 504641...
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[email protected]
Jun 9, 2021
Dec 31, 2021
This thread was updated on Dec 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposited 10,800/- INR but not yet reflected in zebpay wallet

Dear Sir,
I deposited 10, 800/- from my registered bank account through NetBanking on 08/06/2021 @ 19:22 hrs on Zebpay Application, the transection was successful but balance still not showing on my Zebpay wallet
Kindly Deposit my refund on priority basis.
Ticket Number : 504641...
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V
VishPR
Jun 9, 2021
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Money deducted from my bank account but not reflected in ZEBPAY wallet

I am also a ZEBPAY user. I deposited some money of about rs. 10010 from my bank account to the ZEBPAY wallet through net banking. My money was transferred from my bank side successfully but it has been more than 48 hours but still it didn't get reflected in my ZEBPAY wallet. Pls respond to this query

Did u get your thing resolved. If so how???
Pls help me here..

Thankss...
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F
fernandesjo
Jun 9, 2021
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Money deducted from bank account but not deposited in zebpay wallet

Address:Awlencan Innovations India Limited [CIN no. U72100GJ2018FLC104448], C1103, Siddhivinayak Business Tower, Near DAV School, Next to Kataria House, Off.
Website:zebpay.com/in

Hi,

I had transferred 8k from my bank account to zebpay wallet through Netbanking. The amount got deducted from my bank account but is is not yet deposited to zebpay Wallet. Ive been trying to connect to customer care also raised a ticket for the same, but havent been getting any sort of help from anyone. Could you please look into this issue....
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