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Zotezo.com Complaints & Reviews

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Last updated Dec 27, 2018
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Zotezo.com Phone Numbers

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+91 81 0000 7777
15
34

Zotezo.com Website

Zotezo.com Head Office Address

#53, Chowringhee Road, 1st Floor
Kolkata
Kolkata District
West Bengal
India
700071

Zotezo.com reviews & complaints page 4

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M
Mak147
from Bengaluru, Karnataka
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Product not delivered even after 4 weeks

Address:Kolkata, West Bengal
Website:www.zotezo.com

I had ordered product of worth 2000 rupees on 18th of june and still there is no response of from the company on the product.. i tired a lot to reach there customer care and their email id but no one is responsing and i am so much depressed with their service. this is my order number your order #[protected]. please request you to help me in this regards n help me to sue this fraud company and they have been so careless.

Regards...
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Address:Amravati, Maharashtra, 444601
Website:www.zotezo.com

Dear sir,

I have booked a jaipan mop (set with built in wringer), quantity 2 nos. for rs. 1998/- by given the ordrer to zotezo - india’s wellness destinations, online shopping portal against the confirmed order no.[protected] on dt. 31.05.2016.

They had confirm the order by return email on the same day on 31 may 2016. and accordingly we have received the material by courier.

But we have received...
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S
sahadebjit
from Pune, Maharashtra
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Non receipt of sprout maker

Address:Kolkata, West Bengal, 700126
Website:Zotezo.com

Non receipt of sprout maker against order #[protected], purchase order #[protected], Order date: March 9, 2016
I have online paid for purchase of sprout maker. Waiting sine then But not received the delivery of Sprout Maker so far though received other two items ordered at that time....
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Y
Yash Amoni
from Bengaluru, Karnataka
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Not a big issue - little delay delivery product is ok

Address:North 24 Parganas, West Bengal, 700056
Website:www.zotezo.com

I have ordered Deemark C- Leggie. My order id is #[protected]. This product is the next generation of robotic massage technology, which massages calves, feet and the sole of feet simultaneously. Developed in cooperation with the medical community, this technology delivers a complete new level of massage functionality, emulating the techniques used by the massage therapist and chiropractors. Over all everything is ok....
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S
shuaib094
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Product not delivered by zotezo

Address:Kolkata, West Bengal, 110053
Website:zotezo.com

I bought a deo from zotezo.com on 14 june 2016
but its not delivered yet after 15 days
they don't respond to any email and calls
my order no. is[protected]...
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Address:Paschim Medinipur, West Bengal, 721303

Order date may 8, 2016
Mail received as
"
We are pleased to confirm that your payment has been realized for the order below. The order has been processed and will be dispatched to you shortly.

Once the product (S) have been dispatched we shall send you the shipping details to enable you to track your order (S).

For any further assistance, please mail us at [protected]@zotezo.com or call us on...
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G
GhoshM
from Jamshedpur, Jharkhand
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Cosmetics

Address:Kolkata, West Bengal, 700084
Website:zotezo.com

I had placed an order dated 25.4.2016 for some cosmetics valued inr 1, 215.50 order no.[protected]. I have already made the payment through sbi debit card on pos 00001824 at payu in txn#[protected]. Out of these 14 items in a month's span after repeatative reminders i have only recieved 1 item.Inspite of repeatative assurances from the company's side that the rest items will be delivered in 4-5 days nothing else have arrived. Now 2 days...
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P
prashanth p
from Mudigere, Karnataka
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Ordered item not yet received even after 2 months

Address:Kolkata, West Bengal, 600037
Website:zotezo.com

I ordered a Blood Glucose monitor seeing their advertisement in Times of India on 3rd April 2016. Payment was made and i have confirmation message from the company on this. Order no. is[protected]. Tried to contact this company but all calls are going to a voice mail box and nobody responds. emails are also not being replied. strongly doubt this is one fraud company. can any body help?...
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S
Sjosh
from Ahmedabad, Gujarat
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Order disano pure olive oil 2x500 ml. order number is 100025468

Address:Kolkata, West Bengal, 700071
Website:zotezo.com

I have ordered the above product on april 24th, 2016. I paid rs 565 using net banking. I have emailed the company several times but no body has ever responded. When you call customer service no body picks up the phone. I have also requested to refund my money but no body has responded to that request. The order shows that it is being process. I think they should stop advertising. The company address is
Neo retail limited, 53, chowringhee...
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N
Nilesh Malu
from Gevrai, Maharashtra
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Order dt 19/4/16 not received

Address:Kolkata, West Bengal, 416416
Website:www.zotezo.com

My order no[protected] dt 19th april 2016 not yet despatched.

I had lodged an online complaint on the website on 2nd may 2016. (Complaint no dow[protected]. They had assured that the despatch has been delayed due to some logistics problem & will be despatched in 7 days. But goods have not been despatched.

Since then i have been trying to contact the toll free no [protected] to sort out my problem. There is no...
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M
moin feroz
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Delay of order #100026068

Address:500028
Website:www.zotezo.com

I tried calling zotezo.com customer care multiple times on the[protected] number and even after 100 attempts, it is saying the number is not valid. I want to cancel my order[protected] since i haven't received it from 4th may. Please help me getting my money back. I have also sent them e-mails multiple times. Here are my ticket numbers:

Ticket id: ici[protected]

Ticket id: pov[protected]

This seems...
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M
mauri37
from Bengaluru, Karnataka
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Not received my consignment no order #100026337

Address:560001

I had purchased a blood pressure monitor on 8/5/2016 as per my order no[protected] and even after many complains i have not received my product nor any response from the company i here with provide the company's number which is provided in the advertisement

Phone number of the company as provided[protected]
Complain web site of the company - [protected]@zotezo.com...
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K
Kunal Kumar Sahu
from Bengaluru, Karnataka
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Order Cancelled Money not Refunded.

Address:Kolkata, West Bengal, 560032
Website:www.zotezo.com

I have placed an order with Zotezo.com on 3rd of April but I have not received my order till 20th of April. Then I continuously tried to reach them by mail and call but neither they were responding on mail nor there customer care number was working.

At last after all tries I was able to speak to them on 27th of April and asked them to cancel my order and refund my money. I have got a mail also that my order is being cancelled...
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A
amitabb
from Delhi, Delhi
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Very very bad service

Address:New Delhi, Delhi, 110019
Website:www.zotezo.com/offer-zone

I will strictly advise customers not to buy anything on Zotezo. They donot deliver items based on the committment they make and eat up your money. Their customer care donot pick up calls and respond to innumerous emails. It is a fraudulent company and I will advise customers to stay away from it. I will be also informing the big dailies where they post their ads on not to publish such fraudulent companies advertisements....
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R
Rajivauto
from New Delhi, Delhi
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Non delivery of order

Address:Kolkata, West Bengal, 700071
Website:Zotezo.com

I placed an order for khadi products after seeing an ad in toi. My order number is[protected]. It was placed on 21/04/16. I just got a "thank you" email that said that the order has been accepted. I tried calling a lot of times but the phone gets transferred to voice mail. I contacted them through their "contact us" section on 25/04/16 and ticket number twt[protected] was generated automatically. I have never got any response from the company...
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R
ravi-dutt
from Noida, Uttar Pradesh
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Order 100022713 dated 03-apr-2016

Address:Ghaziabad, Uttar Pradesh, 201011
Website:www.zotezo.com

Kindly note i have ordered for johnson & johnson onetouch ultraeasy blood glucose monitor by placing order order[protected] on dated 03-apr-2016.Though couple of weeks before the customer care assured of arranging the product delivered in a weeks time.Now that haven't have received the product neither there is response on the customer care number[protected] always goes to voice mail ) nor there is any acknowledgement to email [protected]@zotezo.com.Kindly...
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Address:Kolkata, West Bengal, 700071
Website:zotezo.com

I have placed on two order on www.zotezo.com on march 16, 2016 but still not received the product or any mail from www.zotezo.com. I tried contacting their customer care number but not received any satisfactory reply from company. I have created on support ticket on their website but they are not responding back. Please help me get a refund of my money spent on their website.
I will wait for your positive revert soon
Order...
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M
Milan Chakravarty
from Noida, Uttar Pradesh
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2 disano olive oil-5 ltrs

Address:Ghaziabad, Uttar Pradesh, 201301

I have ordered 2 units of disano olive oil -5 ltrs on 28-april-2016 but yet not received the order. Even when i tried to contact their customer care, no response from their end and the call gets autocut. They are also not responding on my mails at [protected]@zotezo.com.

Please help me in getting back my money or order.

Order#[protected]
Order#[protected]

Br//
Milan
[protected]...
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R
rknuvo
from Noida, Uttar Pradesh
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Ordered items not delivered

Address:Kolkata, West Bengal, 201301
Website:zotezo.com

I ordered 5 items on 14/04/2016. One item was delivered on 26/04/2106 but the balance 4 items have not been delivered till date.
Their customer care does not respond and they do not respond to the mails.
Please help to get the balance items delivered. This company posted full page ads in all leading news papers on 14/04/2016 and could have amassed lot of money from unsuspecting customers. Strict action must be taken against...
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V
vivek gopinath
from Bengaluru, Karnataka
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Product not delivered and no response for support tickets raised

Website:www.zotezo.com

Placed an order online on Zotezo.com, it is close to 3 weeks and there has been no response or status update on the order . Order status on the website shows Processing, I have submitted 2 tickets requesting status of my order, both have not been responded yet. There appears to be no customer support team at all for answering even basic queries from customers
Order number is[protected], order was placed on 17th April 2016....
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