[Resolved]  100Bestbuy.com — Cheated and defrauded

Address:

Mumbai City, Maharashtra

I paid 699 for a contest entry this month on 3rd july 2014 and its brought me a lot of pain and misery instead (have the entire conversation recorded on my phone) i was immediately called and asked for 9999 as an entry for a contest for the nokia lumia 1020 and i paid that amount on 7th july 2014 and got the amount of 10698 credited to my 100bestbuy account. i was told i am selected in top 15 people for this offer and that the results will be declared in 15 days. i was promised two watches and an iball silver slide 2g tablet (7236) as free gifts for this contest, that would be shipped within seven days to my address on the call (have the entire conversation recorded as well). i received the tablet however no watches in the parcel that arrived. there are no contest results as yet and no mention of it on the website and i am wondering if my money was spent based on a lie. i went online and tried to redeem my credit points that are there, however when i select any product i want to buy, it still asks me to pay 75% of it instead o[censored]sing my credits on the website. this is a scam. you can’t go around misleading people like this and then sending an invoice priced at 9999/- for a product whose mrp is 6999/- and that too a gift. the product was a freebie and it cannot be invoiced as 9999/- this is plain cheating. secondly, if credits are on your website, then why should i pay for products instead of redeeming them for products listed to get my money out. my money is stuck and this is what they are doing with many customers i learned about. They responded and said: Dear amit furtado As per our company policy you cannot utilize your credit points in single purchase credit points will be deducted as per your purchase. So we kindly request you to utilize credit points as system allowing you to use and rest of the amount need to pay on line. If any more queries kindly contact us:[protected]@100bestbuy.com or call us:[protected]. Regards 100bestbuy I responded to that: Hi Your website says • all participants will get cash-back in terms of credit points (for eg:100% cashback: if you buy any deal worth rs 100 you will be getting 100 credits points in your 100bestbuy account by which you can buy any products on 100bestbuy For eg:50% cashback: if you buy any deal worth rs 100 you will be getting 50 credits points in your 100bestbuy account by which you can buy any products on 100bestbuy) • with this points user can buy any other products on 100bestbuy Why doesn't it clearly say what your saying so that customers are not fooled. Who wants to makes single purchase even when i have to buy shoes worth 699 i have to make a payment of 400 out of that and only 299 goes from credit points. whats the logic behind this and why isn't it made clear on your website in your terms and conditions. this is misleading information. I need my money back then you can collect your free tab else i have the recordings in which your representatives have quoted stating that you could buy anything with the credit points and you don't have to pay anything more. i will hand it over to core and put it online on all websites i am aware of or start a fraud case against you. I have proof you are misleading people instead of being clear with them i give you three days