[Resolved]  100Bestbuy.com — This companies stealing rs 699 from me

Address:

Kolkata, West Bengal

Respected sir/madam

Sir i am debdas rana my complain is as bellow
You have pending products in your cart - 100bestbuy.com
Inbox
X

100bestbuy <[protected]@100bestbuy.com>
May 9

To me
100bestbuy you have pending orders in your shopping cart
Dear debdas rana,

You are only one step away from getting these exciting products, you have following products pending in your shopping cart pay now...

S. no. product image product name quantity
Amount

1


Contest samsung galaxy grand:pay & get a chance to win
Contest samsung galaxy grand:pay & get a chance to win


1


699.00


Shipping:

0

Rs.699 will be credited to your account once you pay online
Total:

699

Pay now
You can pay with :

1) netbanking

2) debit card

3) credit card


4) state bank card

5) atm card

6) online payment

We accept
Our helpline number:[protected]
Our internet feedback option: [protected]@100bestbuy.com
Thank you for shopping with 100bestbuy

Sincerely,
100bestbuy customer care


This is a system-generated e-mail, please don't reply to this mail.
This mail is comes to my email id [protected]@gmail.com. then i pay this amount this copy is bellow
100bestbuy.com - payment success acknowledgement : 25166794
Inbox
X

[protected]@ebs.in via amazonses.com
May 15

To me
Dear debdas rana,
Your payment for the order with reference number 14460848 on the merchant website : 100bestbuy.com has been successfully processed.

For your convenience, we have provided the order information below.

Order information

Merchant website : 100bestbuy.com
Date :[protected]:28:03
Merchant reference number : 14460848
Ebs payment id : 25166794
Payment mode : state bank of india netbanking
Amount : 699.00
Customer name : debdas rana
Customer email : [protected]@gmail.com
Status : success


For any queries, please contact the merchant 100bestbuy.com.

Regards,
Ebs pg team

Please do not reply to this mail. this is a auto generated mail and replies to this email id are not attended.


In this day i call their 100bestbuy customer care in several times then i email them this copy is as bellow
Payment order and bank statement - reg
Inbox
X

Debdas rana <[protected]@gmail.com>
May 17

To service
Respected sir,

As per your quary my order with referance no 14460848. my bank state ment are as follows attachedment file.
Thanking you

Attachments area
Pdf
[protected]yojuk7j3akajgz7i. pdf


100bestbuy service
May 20

To me
Dear customer,

This is in response to your mail,

We received your payment proof and we will forward it to the payment confirmation department. once we will confirm your amount our executive will resolve your issue.

If you have any queries feel free to contact us on the number[protected]

Thank you for utilizing our services

Have a great day!!
Regards
Customer care team
Www.100bestbuy.com
Email your complains @ : [protected]@100bestbuy.com


Debdas rana <[protected]@gmail.com>
May 29

To 100bestbuy
Respected sir/madam

Till now my matter are not solved, please confirmed me have i back my cash or prize. my complain no 8285390. are is resolved or not. please send me confirmed mail
Thanking you


100bestbuy service
May 31 (13 days ago)

To me
Dear customer,

This is in response to your mail,

We would like to confirm you that with in 48 working hours we will give you update about your issue. kindly wait for some time.


Debdas rana <[protected]@gmail.com>
Jun 9 (4 days ago)

To 100bestbuy
Respected sir/madam

Till now my matter are not solved, please confirmed me have i back my cash or prize or not. my complain no 8285390. are is resolved or not. please send me confirmed mail. rather then i would go to consumer forum.
Thanking you

But lastly they send me tis email 2 days ago this is as bellow
100bestbuy service
Jun 11 (2 days ago)

To me
Dear customer,

We regret for the inconvenience you shared with us,

This is in response to your mail,

We have received your complaint against your ref no 30461874 and we forwarded your issue to the concern department. they will take the necessary action as soon as possible.
But any responce are not give till today
Thanking you