108 Ambulance — They are denied to come at hospital

My father admit in spandan hospital last 10 days and because of financial condition we are shifting him in gotri hospital we are call at 108 ambulance and requested to come at hospital because of my father has low level oxygen level even they are talk with our doctor and then directly said no because they think if we are afford 10 days private hospital charge then we can also afford private ambulance charge...this is ridiculous...108 is government service and every people write to use their service...