108 Ambulance Complaints & Reviews

1st time its very disgusting to tell this about 108 service, while going to my office i saw an incident spotted one young boy fell down from the drinking water supply trolley auto he got serious injurie to his head, we few people took him to side of the road, due to we feel as his condition is so serious, we tried catch auto but no body tried, mean while i called to 108, he pickup the call, i informed the incident, and he was asking the address i said its at Little Flower School . Chirag ali Lane Road, ABIDS, Pin Code.500001, , , , , now the crazy thing started, he is telling sir is it Madhapur kavuri hills ha, , i said no sir its Abids, Central of Hyderabad district, still that person not aware of the location, still i am trying to guiding him but that 108 person who lift the call dont aware of the ABids, 500001. i asked him sir pls understand this is so serious condition, , still he is asking address... then i got doubt is it realy connected to Hyderabad Division or not, i asked him he confirmed yes its hyderabd location only... but this person dont know the location, , , , , , as its getting late we tried to stop auto and asked him pls do help this person, , , that auto person helped and finally we send him by auto... so my question is what base you 108 working as emergency, why they employed as communicator to public who dont know about the locality is they employed by recommendation of Highly influenced persons, , , , but what this value, , , , they are giving to public, they are taking contract from the government atleast they should give quick service, ... now a days we are leaving high speed technology--- but the are not able to find my location --------i feel very sad[protected] this company should remove from emergency service or they should put employee for locality well know persons[protected]or----what?????? as public we can talk more this type of incident but it never solve as we expect----- i pray to god pls save the life of that person nothing i can do thank you if any one take action against this issue, , , , , , i was in call for 2 to 3 minute in call that guy is very disgusting

16 year old patient with dengue and respiratory distress on 10 litres oxygen was to be transferred from kurla bhabha hospital to seven hills hospital where a bed was reserved. The ambulance arrived late citing visarjan duty and then said they have no oxygen. When we said we will give oxygen cylinders the doctor in the ambulance said she cannot guarantee that the patient will reach alive. All this after informing in advance that 10 litres per minute oxygen is needed. Please look into this matter seriously.

Patient was referred to higher centre from our hospital but bystanders wanted her to be taken to a local hospital which was declined by the ambulance service.

Dear Sir or Madam,

I am writing to express my deep concern and frustration regarding an incident I recently encountered, which involved the unavailability of an ambulance. The purpose of this complaint is to shed light on a matter that I believe requires immediate attention and resolution.

On[protected], at approximately 7.30 PM, I found myself in a distressing situation that necessitated the prompt assistance of an ambulance. The unknown person was riding a bike and suddenly a tractor with trolley came out of nowhere on the road and directly hit the bike in front of me. With great urgency, I dialed the emergency services number, only to be met with a shocking revelation—the unavailability of an ambulance at that critical moment.

The gravity of the situation cannot be overstated. As every second counted, the absence of a readily available ambulance not only exacerbated the distress we were already facing but also put that person’s life at further risk. The lack of prompt medical assistance due to an unavailable ambulance is simply unacceptable and poses a significant threat to public safety.

I kindly request an immediate investigation into this matter to ascertain the root cause behind the unavailability of an ambulance. Moreover, I urge you to take appropriate steps to rectify this issue promptly, implementing measures to prevent any such occurrences in the future. Public safety should always remain a top priority, and the provision of essential emergency services is a vital component of this commitment.

I trust that you will treat this complaint with the utmost urgency and seriousness it deserves. I eagerly anticipate a prompt response from your end, outlining the steps taken to address this issue and the measures put in place to ensure the availability of ambulances during emergencies.

Thank you for your attention to this matter.

Yours sincerely,

Jatinderpal Singh Mann
[protected]

It's an emergency service...first know the meaning of emergency in your life...thn provide an emergency service...after my call, 108 ambulance arrived after half n hour...

I am trying to call 108 emergency
But my call si not going
Please solve my problem

My mother suffered a cardiac event and was admitted to a hospital.. The doctors stabilsed her and advised me to shift her to a city hospital for further treatment. She was certified by the treating doctor to travel to a hospital that was around 200kms (around 5 hrs journey) away. I hired a cardiac ambulance which included a 108 doctor.

The ambulance though painted in nice colors was a complete sham. It creaked and cracked on road. Shaking from left to right because of bad suspensions on good roads. Because of this my mother experienced another cardiac event in the ambulance. The accompanying doctor had no idea what to do in an emergency situation. He was a BAMS with absolutely minimum medical knowledge required to go with an emergency service. Though I was told that the cardiac ambulance would be carrying all required instruments, it was lacking most when required. The ambulance owner did not take a defibrillator because 'i thought your mother would not need one' is what he said. He was missing one of the most required instruments in an emergency situation. Ultimately my mother died in the ambulance because of the incompetency of these people.

BAMS and BHMS doctors should not be allowed in emergency services. They are not qualified to handle those services. I lost my mother to a quack (BAMS). If you need an ambulance and your patient is not in an absolute critical situation please take some time to see what instruments the ambulance is carrying for an emergency situation and also check the accompanying doctor. Absolutely avoid a BAMS or BHMS irrespective where he is a MD or whatever. An emergency can happen any time inside an ambulance and you are at the complete mercy of the accompanying doctor. It is the difference between LIFE and DEATH. Do this for your loved one.

Take care.

Today I was an accident and I called for 108 but even after 10mun also they are unable to connect the call for ambulance and the accident person was very serious he was bleeding and the road is full of blood I feel ambulance and the connection for call should be more fast and it will be much better if the 108 could track the location of the person where he is calling from... and this situation happened to me 2nd time and still the same thing

I have contacted the 108 ambulance service at 11:00, but ambulance is not arrived yet..I am waiting here for 2 hours but my ambulance is not reached.Is this type of service they provide for us?

My mother had accident at night and was in critical condition. For first aid was admitted in nearest hospital and wanted to shift her to another hospital for further treatment. Ambulance request was denied on 108 helpline as the shifting was from PTP hospital. What's the use of such helpline numbers if people don't understand the emergency.

My mother suffered a stroke. She was unconscious in my house on the 5th floor and we called 108 ambulance. It arrived in 20 minutes. The person in the ambulance called me to get the patient down. As the patient was unconscious I told the person that I would need your support in getting the patient down to the ambulance. He said his ambulance doesnt have a stretcher or a wheelchair and he refused to help carrying the patient from the 5th floor to the ambulance. We finally took the help of some neighbours and took my mother to the ambulance on a sturdy chair. All the while when we took my mother from 5th floor to the ambulance, the 2 people who had come in the ambulance did not even support the chair so that we can keep the patient in the ambulance. It was used as a taxi service where the only help the ambulance did for an unconscious patient was to take the patient to the hospital. The staff was very rude and they insisted on me only to get the unconscious patient to the ambulance. On the ground floor too near the ambulance, there was no pull out stretcher where we could keep her. Me and my neighbours had to lift up the chair and keep her in the ambulance ourselves.

My grandmother was unwell. We called ambulance 108. They said we cannot provide service inspite of being active. If they dont want to provide service please remove them. Its a waste of our time....

My father had a cardiac arrest and my mother called 108. Despite telling the driver about the nearest hospital being AIG just 1km away, he wasted time trying to redirect to Medicover hospital farther away. Also the person inside had no training of any sort and did not perform CPR. I lost my father due to this pathetic service and lost time. Lost my father due to greed and commission paid by Medicover hospitals. Ambulance ended up being worse than driving to the hospital ourselves.

We have today register a booking to 108 for a serious patient now 3 hours over after that 108 ambulance facility is not responding reg this matter

then what we should do .

Sir, good evening,
Sir this is completely a new issue which is quiet surprising and I want this to be brought to your kind notice,
Patient from balaghat who is a labour by the name charana hathimaare while working has accidentally led to a fracture, has been referred by the consulting doctor Dr. Vinay Samad from balaghat district hospital to a higher medical centre
Sir the patient wants to get the treatment from jabalpur medical college, and 108 ambulance is insisting on taking the patient to Nagpur and the excuse they give is that nagpur is the nearest,
Now patient doesn't have any one to take care at nagpur, so wants to be treated in jabalpur,
I have even talked to prof head of the department (Ortho) Prof H.S. Verma, who has assured all possible help .
Sir this rule appears absurd and definitely needs to be changed in the best interest of the everyone .
From 3 PM afternoon that poor man is suffering only for want of a decision by 108 ambulance services .
I'm trying my level best speaking to people who matters .
Feeling Sad and doing best of what I can to help him out

Sir things like this definitely needs your intervention
Regards

Hello sir/ma'am

I think i am covid positive. So i call in 108 at 8.15pm. After that time they told me that ambulance is on the way to your location. But till now the ambulance not come to my location.

Emt lakshmi prabha kundrathur Phc Kanchipuram district...she s very rude in her behaviour she s not at all co operative to d staff as well as doctors not obedient she s rude with the co staff also pls do the needful

She s not in morning duty .. night duty staf[censored]s continuesly doing her work and she s not at all responding to doctors very rude in her work

I had called 108 in telangana he was saying to bring body near the road he can't able to come at house...

Sir last day my relative suddenly fell I'll we call 108 many and many times as possible but nobody pick my calls so in a covid19 pendemic it's very difficult to hire a taxi kindly take strict action against them or I will file fir report in my nearest police station very soon

O called many times and told my father is critical but from morning 8 till night 12 no one helped and night 12:30next day morning calling and asking did u get bed yet.. Instead of telling we found bed for u.means they expect we will definitely find bed in 12 hrs ourself and then we will lg I've them detail to update their register that yejy helped us. Nonsense people all government staff should be privatized.. I don't believe in government name itself.

108 का नाटक
48 घंटे पहले मेरा भाई covid पॉजिटिव आया। मैंने 108 में फोन किया और बोला उनको oxygyn support चाइए। 108 बोले अभी बोहत वेटिंग है। मैंने भी कई सारी हॉस्पिटल में try किया पर बेड नहीं मिला। 24 घंटे बाद मुझे प्राइवेट बेड मिला।
Oxygen तो मिल गई थोड़ी राहत हुई
कल रात को अचानक ऑक्सीजन लेवल 72 हो गया। मुझे प्राइवेट बेड वाले ने बोला कहीं ओर ले जाओ जहां icu बेड हो। मैं फिर दौड़ने लगा। पर कहीं नहीं हो पाया।
तभी 108 ने बोला आप का नंबर है।
दर्दी घर पर है
मैंने कहा नहीं o hospital main oxygen support पर है पर need ICU URJANT
108 ने कहा हम प्राइवेट HOSPITAL से नही ले जा सकते। क्यूंकि प्राइवेट hospital से AMC में ट्रांसफर नहीं कर सकते। भले मर जाए।
डिस्चार्ज किया मैंने 108 भी आईं। 108 में आधे घंटे बिठाए ओर ड्राइवर ने उतार दिया।
ये बोलकर की प्राइवेट हॉसपिटल के दर्दी को हम कन्ही भी नहीं ले का सकते।
तुम इस को घर ले जाओ फिर कॉल करना फिर नंबर आयेगा तब ले जाएंगे।
ओर o चला गया।
अब आप लोग मुझे बताओ
क्या मैं अपने भाई को मरने के लिए छोड़ देता। इंतजार करता 108 का। तब तक तो शायद कुछ हो सकता था।
जितना हो सका मैंने try किया।
पर AMC की मनमानी ने अब भी जान लटका कर रखी हैं।
This msg me by 108
IncidnetID: [protected], AmbulanceNo: GJ18G9329, Contact Number: 108, CallerName: dipak bhai, Vehicle Contact Number: [protected], CaseType: EMERGENCY, Complaint: COVID19 - With fever cough and shortness of breath, Assigned Hospital: Pukhraj Hospital, Ramnagar Sabarmati - Ahmedabad [protected]
DEEPAK KUSHVAH

Dear Team,

we have a senior citizen who is very ill and is in need of an urgent ambulance service. We had registered for the same on 24th April 2021 at 10.30 am through our mobile no [protected]. We are still awaiting the ambulance service. Patient condition is deteriorating day by day and hospitals are only admitting patients coming through ambulance only.

Please help us in this regard

Dear sir mam, I am Madhav from sarifpur rastipur, saidpur, Ghazipur Uttar Pradesh . Saidpur chc 108 service drivers with many people are continuously visiting my village with no reason creating problem .please look into this matter and start investigation

We have yesterday morning register a booking to 108 for a covid serious patient now 23 hours over after that 108 ambulance facility is not responding reg this matter

then what we should do .

My nme is madhu my dad postion drinkin early morning I call in 6.30Am return call 7:42am that also not come because he say one late wait him that say cont help him

Since morning 108 vehicle is roaming outer of silli augustyamuni Dist. Rudraprayag. Two young girls r get down again n again from the ambulance 108...plz enquiry of this matter.
Tnx

Respected sir. Your 108 B. Mattam E. M. T. M.Viswarupaachari has drunk and fight with a family some of the family were in critical situation please help them sir. That 108 E. M. T. M.Viswarupaachari was saying that he has a old problem and fight with then. Please see the photos and reports of that family.

Date: 04/03/2021,
Patient Name : Abael Josewa,
Age: 75.
He is admitted in covid ward. He is cardiac patient he is referred to CT scan on above mentioned date by covid19 108 ambulance for an emergency. And the patient is referred by the government nursing staff informed to EMT shift the patient with O2 (Oxygen) support and shift by structure or wheel chair support. But the Ambulance Staff are attend the case and drop infront of the Building and adviced to walk the patient. But the patient is in abnormal condition he cant able to walk . we pleased the staff to get support but they scold us in bad words and said they are not responsible for the covid patients. They are not weared covid kit also and they said there is no Oxygen in Ambi. And they inform the patient to walk. but patient is in critical stage. they leaved us and went. we tried to take away with us he stepped around 500 meters and he get cardiac arrest. In the time EMT and ambulance driver is not ready to touch the patients. then we rolled the patient to the ward. At the time he died of cardiac arrest at 12.30pm. So Please take an right action to the EMT and Ambulance Driver of Covid 19 . Asaripallam Medical College Kanniyakumari on Duty 04/03/2021 EMT Name: Seetha Lekshmi Pilot Name: Satheesh. Please take required action of the death of irresponsible staff in 108 Ambulance

I'm calling 108 at 5.55pm on 09/01/2021 from khordha medical for a refer to aims . And also talk with ambulance that available on the same medical . The ambulance stands only 100mtrs far from me . Whether they take 30m to reach me . I'm sure that 108 staffs also diverted by the private ambulance persons and take percentage from them for which they delay to serve the patients. So I request to please properly investigate thease things and try to serve the people as soon as possible.