108 Ambulance — Very late response

Address:

L.gannavaeam , near checkpost , p.gannavaram Mandal ,East Godavari district

In front of my house At 9:20pm accident was happened victim right hand and right leg is swelling as well not movable so I called ambulance at 9:23pm there is no response so again I called at 9:30pm then they pickup and taken the details about the location finally at 10:15pm ambulance was arrived it taken almost 1hr if it is emergency then whom we should contact