1mg Complaints & Reviews

Hello,

On Sept 8 2020 I have booked some blood tests which is of 1545 rs and amount was paid successfully and transaction was failed.
I have paid amount through phonpe, i enquired phonepe they said amount was successfully transferred to respective merchant and you can contact to merchant they said, so from Sept 8 onwards am trying to get my amount back, atleast they are not responding, complete payment screenshots,...

Order not delivered but updated as delivered. First they took they complaint and said they’ll resolve it but didn’t. I raised it again today and they are refusing to help...

I had ordered medicine ivepred 4 which costed 72 rs approx my father by mistake gave him 612 rs.. And this delivery agent without checking took the money and went. Then we tried calling him but the number shared was in valid... And now the team giving same answer of checking with logistics.. Since morning 10 it is almost 3 in the afternoon. Pathetic services and highly irresponsible attitude in sharing details with customers and risking their...

I placed an order "protinules PL" and never received it. Instead they delivered it to someone else. I raised a complaint but nothing is being done.
Complaint ticket number 3121285.
Supposed to be shipped to the following address: Joy Augustine,
C/o, Lalji' Mishra Cold Storage Pvt. Ltd.Tirva Rd. Nazirapur, Kannouj U.P. 209726

1mg.com
Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj, New...

Very bad service. Medicine is supplying in all world without any restrictions. But 1mg product will not allow to containment area.

More than 8times the date changed. I ordered the medicine not a mobile. What a responsibility to send the product that what we ordered. That is 1mg.

I booked on 2nd August and today is 21st August. Medicine is not reached yet....

1mg simply refuses to honor the customer's consent. I've repeatedly messaged their twitter account asking me to take me off their sms list - yet they keep spamming me relentlessly.

I'm also on the national dnd list....

I ordered some medicines from 1 mg like supracal xt, glycomat 500 sr and pro pl lite powder as on 21 july 2020. But on 22 july 2020 my order was part delivered.. Since i already paid them in advance their bill showed pro pl lite powder is delivered but i did not get pro pl lite powder for that i contacted their support team guess what they are good in making fool of their customers all the agents say they will revert within 24-48 hours.....

I ordered some medicine from 1mg
A total amount 2133 but when they delivered some of them item is missing
Actually 1bottle of BGR34 is missing.i complain within 2hr of delivery. Previously the don't register my complain but after that they Register my complain as ticket Id as 3051720
They request me wait 24hr our team resolve your isse.but after they there no response from them. After 24hr I contact 1mg agin they said...

I placed an order from 1mg and I paid from Amazon UPI. I cancelled order, but I didn't receive refund from 1mg. I talk with 1mg customer service they said that you will get refund after 10 days but still I didn't receive refund. And I talk with Amazon customer care they said it is transaction from bank to seller we can't do anything. Please talk to bank or Amazon customer service ya 1 mg service. Please solve this and initiate refund. br...

I have ordered sbl Sulphur mother tincture along with some other medicines and I received all of them. But later when I try to use Sulphur mother tincture I observed that the one I received is different from the one shown in the pictures of 1mg. Usually the mother tincture should be dark in color but the one I received just looks like dilution. My concern is that whether I received the right medicine or wrong medicine.So I tried to reach...

I have ordered medicines from 1mg. But when I checked the status on the date when it was supposed to be received I found that my order is cancelled. When I asked the executives that why my order was cancelled, they said that I have asked them to cancel the order. I never had asked to cancel the order, I also asked them to show proof that I have cancelled order, they are not giving me any proof or call records for cancellation of order. This...

This is totally frastrated for me worst experience this time... I ordered medicine 8 of july and today 18 of july till then not even any response any refund or any medicine what can we do... Even not any available contact details.., ur team available only reduculas chat... Nothing ng helpful i want complaint...

I am poonam mehta had tested by blood samples through your lab on 15.06.2020. Those samples were for number of tests. There was also one test for ace level, according to you that test was negative for me, which is a specific test for sarcoidosis.
After one week on 21.06.2020 i got tested for the same test from dr lal path lab. According to dr lal path lab my reports are positive for this test & i m suffering from sarcoidosis.
Now...

I have booked thyour and fsh test from 1mg. Their phlebologist took sample on june 27 and today it's been more than 72 hours they are neitherdelivering my report nor answering in proper manner.
My order id-po[protected]...

Order ID: PO[protected]

Medicines ordered for spouse:
1. Ajaduo 25mg (30 tablets) ₹2340
2. Cyblex M-80 (60 tablets) ₹388
3. Pioz 15mg (30 tablets) ₹157
4. Unienzyme (90 tablets) ₹ 306

Only Cyblex M-80 and Pioz 15 mg Medicines were delivered on[protected] by MEDIKART DL Number: MH-TZ7-337463, Address: 3rd Floor, D-141, TTC MIDC Nerul, Mumbai-400709

Invoice...

I ordered for 2 victoza injection on 7 April 2020 for which I paid online... They placed the order, after some time received a message saying that only one inj can be delivered since it was out of stock... Till date they have not refunded the money for the undelivered injection citing one or the other reasons... They have put my case under escalation, but still no money received, just sending messages of apolgy every 2 days... Lost my faith...

Since the introduction of gst i have been submitting my gst no. To 1mg but they refuse to include our gst no.
They are selling high then how can they deny our gst claim from the government?...

Before 2 weeks i ordered a face shield mask and disposable hand gloves. But 1mg delivered me with more than 100 face masks. No gloves at all. I placed a return request. They canceled my request and didn't refund my money. It costs more than rs. 800. I want my money back, and want them to pick their wrong products from my address. Please help me....

I ordered a medicine from 1mg on 3rd june'2020. Today is 9th june and 7 days passed, still order is not delivered yet. Even after repeated follow up, i did not get any proper response from 1mg customer executives and even the order status not changed yet. Every time they are saying some date and giving some irrelevant excuses to justify their faults.
They are dealing with medicine service which comes under essential service and cant...

I had placed an order for medicines with the order no po[protected]. The order was delivered well in time. However, the medicines that were delivered to me were not ones i had ordered. The invoice displays the medicines as per my order but the product received was very very different. They are not available on customer care no due to shortage of staff because of covid. I was asked to raise my complaint on the app and write a mail. I have...