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1mg Complaints & Reviews

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Last updated Dec 29, 2023
Complaints 182
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16
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V
vikas991
from Hapur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my order not receive me

Address:247778

सर जी मैंने 1mg से (Date -03/10/2019) को medecine order की थी ।
और फिर date -09/10/2019 को मेरे मोबाइल पर sms आया कि your 1mg package has been delivered successfully लेकिन मुझे मेरा आर्डर किया हुआ package receive नहीं हुआ ।
1mg company से contact किया परन्तु...
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A
amikmishra
from Bengaluru, Karnataka
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medical/lab test delayed

Address:Rangareddy, Andhra Pradesh, 500075

Had booked lab test for my parents from 1mg and ordered some medicines. Had bad experience both the times.
1. Lab test (Diabetes) booked for 17th aug. My parents were fasting for the test to be done. The phlebotomist didnt show up and my parents had to stay hungry till he came. Unfortunately no one form 1mg responded and my father faced severe health issues due to fasting.

2. Ordered some emergency medicines for my pregnant...
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DrNikita Bairagi
from Mumbai, Maharashtra
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lab tests complain

Address:Mohan Regency,Kalyan (w), Thane, Maharashtra, 421301
Website:1mg

I had a blood test (Good health package) on 31st august 2019, still the reports are not provided to me it's been 7 days now, even the customer care service is worst!!!
Where should one call for his/her report nor they are providing refund.. Worst worst worst service ever!!!
This is not the way you serve your customer.. There should be transparency in payment method also.. I'm very very very disappointed!...
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p.m.kulkarni
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivered less quantity of medicine tablets than the ordered and billed quantity

Address:Pune, Maharashtra, 411041

I had ordered fycompa 6mg tablets strip of 28 tablets which costs inr 1960 as billed.
But i. The receipt of pack was contains one strip of 14 tablets only which cost mrp of inr 960.

This i could understand after opening the packed parcel received.

This was deliberately done or by mistake, i don't know.
But they don't give phone number to call immediately.
They attract by giving 10 or 20%discount...
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Nidhi Sandal
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake reports

Address:Gurgaon, Haryana, 122001
Website:1mglabs.com

Well on aug 14 2019, i was supposed to get my complete body health check up (Booked by their customer care consultant meenu) which meant submitting my blood sample and urine sample to the phlebotomist (Neeraj chauhan). Well for some reason i only submitted my blood sample and i was provided with a sterile container to collect my urine sample on 16th morning and he told me that they will pick up the sample. Well nobody came later on : so i...
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S
soum3387
from Delhi, Delhi
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online prescription unacceptable by 1 mg.

Address:Pune, Pune, Maharashtra, 411035

This is ridiculous service received from 1mg after giving the prescription. I have given a prescription after concerning a dr. Which is consulted online. Since, the dr. Is not in touch and is far distance. How can i be in getting the prescription. That will be online only.
But 1mg didn't consider it and rejected the medicines order which was needed urgently. This is totally unacceptable. I would like to take action against the same...
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Sanit Raj
from Pune, Maharashtra
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order id: po2686656675-957.

Address:Nanded city, Pune, Maharashtra, 411027

I booked Lab Test on 4th Aug 2019.
Order id: PO[protected]-957.

Sample collection done on 5th Aug 2019.so the result supposed to delivered by 48Hrs which was by 7thAug2019 Morning but they failed.

So I mailed them about the same but I didn't received any reply same day, next day they reverted it will get delivered by 24Hrs More which was on 8thAug 2019 and I received a call from there representative ( Name...
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A
abhinavgyl
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudsters! #fraud 1mg

Website:www.1mg.com

Order id: po[protected]
Order date: july 16, 2019 05:20 pm

Ordered 2 packets of onetouch ultra glucose test strips and paid via cod.
But i was shocked to find that i received only 1 pack in the box. I complained to the customer care immediately and i was told to wait for 24-48 hrs so that they can resolve the issue.

After 74 hrs i got an email that "as per the update from our vendor team, we...
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N
nagara99999
from Delhi, Delhi
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false lab results from 1mg

Dear sir/madam,
I got a whole body test done from path care through 1mg which is said to have nabl cap and iso certification as being told by 1mg on its website on 15 may 2019 when my result came to my surprise i had ferritin level at 983 which was four times higher than highest normal level which is 250. As test suggested my health was very critical and i should have been admitted so i consulted three doctors all of whom told me...
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Address:New Delhi, Delhi, 110089
Website:1mg

I have purchased 4 strip of androanagen medicine online on 7th may 2019 from 1mg and paid rs.797.16 in advance but received only one strip in previous week.

When i checked the package received it was carrying only 1 strip of medicine, so i made a complaint on 1mg portal on 12.05.19 and yesterday i received a mail from 1mg mentioning that there vendor has confirmed that he have dispatched 4 strip of medicine.

But...
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I have placed an order on 4-3-19 and then cancelled that order. I have made payment through freecharge gateway from my bank account. Later on you people has refunded that money into my freecharge wallet. How could you do this sit!!!.

I have made payment from debit card, it is obvious that i should get refunded my money into my bank account...

How can you make refund in my freecharge wallet. I want it to get...
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dr.govardhan Gopal
from Bengaluru, Karnataka
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refund from 1mg technologies not credited to my upi account

I am dr. Govardhan gopal, email:- [protected]@gmail.com,
Phone:-[protected]

I enquired via email with 1mg technologies about the status of my refund on cancellation of my order on february 2, 2019 and got this reply :-

We have already initiated the full refund of rs.1373.71 to your upi account on 02 feb 2019 having refund id: 20190202111212801300168478421022765.

The refund amount should...
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rupali dewett
from Phillaur, Punjab
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refund not received

Address:Jalandhar, Punjab, 144039
Website:1mg

Hi. I had made a payment of rs. 1368 from my debit card but somehow cancelled the order. The company is saying the amount has been refunded from our end. The reference no. Rrn is 74678449006000002771474. Please check asap. The transaction took place on january 05, 2018. Also it's been almost 20 days. Just send me what it is you require to proceed so i can check it with the company. Thanks...
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Suman1976
from Ranaghat, West Bengal
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I hv him money but services not provided,nor refund my my money.

Address:Purulia, West Bengal, 723101
Website:1mg

On 22, August, 2018, I gave rs 514.80 for purchase some medicine frm my Paytm bank account through upi transaction.and the receive it.but he could not provide medicine .later he give a refund id and days that contact ur bank the money reversal grm our end is complete.but bank says there is no such refunds on my account.and till today I m m waiting for money.atleat 20 times I contacted to merchant and bank to resolve this issue.but the same...
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S
Sanjay1895
from Agra, Uttar Pradesh
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database related

Website:1mg.com

Dear sir,

I have registered my personal information with 1mg website for the purpose of purchasing medicine.
When i started using it, i reported it as useless for me because mostly we need medicine urgently which they can't

Now even after repeated request to delete my account information from their database, they are not willing to delete and i keep receiving annoying 1mg promotional emails and sms....
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S
sindharmen
from Vadodara, Gujarat
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face creams

Address:Surat, Gujarat, 395007
Website:1mg.com

I have booked some prod vide order awb[protected] and since tomorrow courier is making me fool that reaching. Today at 6.45 even i rec'd a msg from courier that since office/door was closed at 1.12 noon today hence cudnt deliver. It is really ridiculous because it is address of bank central bank of india. See how stupid courier you have engaged. Now i want my money back. Courier mob no [protected] today rang 6 times hence i want refundbr...
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R
rajiv88
from Khanpur, Uttar Pradesh
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pathology test

Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.1mg.com

I have booked test by CAP accredited lab for which people of 1Mg.com told me that Pathcare Lab is CAP accredited and NABL ceritified and also ISO 9000 certified and they suggested test from this lab whereas I have got my test report previsouly from Diagno Lab Gurugram. I booked my test and paid the money. when I received my report from Pathcare Lab through you I found that nothing regarding these certification is printed on report. As I could...
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Address:122017
Website:1MG.COM

Attention: Prashant Tandon Co-Founded 1MG Technologies Pvt. Ltd.

Kindly help me know when soon can I get my stamped, bill in PDF format as requested by my Tpa insurance who have declined next gen pharma bills.

ME MEDICINE ARE VERY POOR QUALITY AND SEEM FAKE BILLS;
I NEED BELOW PDF STAMPED BILLS OF BELOW INVOICES BY NEXT GEN-PHARMA;

1) INVOICE NO[protected]aMOUNT 758.3) 27TH NOV
2)...
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Website:1mg.com

I have ordered an product from 1mg on 14th november those people are not delivering my product. They are only giving false assurance so i requested them to cancel it but those people are also not canceling my order. Whenever i used to contact them they used to speak that they are working on this matter want me to wait 24 hours. But it has already been 14 days i don't get any resolution on this. So yet those people are not refunding my order...
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rakesh_1212
from Nellore, Andhra Pradesh
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order for triolmighty 20mg mrp 70 on 12 nov 18

Address:Gurgaon, Haryana
Website:www.1mg.com

I placed an order for 10 strips of Triolmighty 20 mg which has an MRP of Rs. 70 for one strip. The price displayed on screen was Rs. 77 and my card was charged Rs. 770 without taking the discount coupon HEALTH20 into consideration. That means effectively I was charged 110% of the actual price.
1mg is cheating the customers by having such setting on their website that the coupon does not get selected even when you have selected it and...
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