1mg Complaints & Reviews

1mg support - ticket id #685470 created: i haven't received my refund amount from 1mg after 23 days of waiting and so many complaint to them.
1
1mg support
#- please type your reply above this line -# dear customer, we have received your message & would like to inform you that your ticket number (685...

Hemant
To 1mg
7 minutes agodetails
Subject :i haven't received my refund amount...

First of all, 1mg and its services is worst thing ever. They sent a guy who collected blood sample after 24 hour, when report was missing they are saying we are sending to collect blood sample again, seriously? Is that any joke, my mom is on medication, u guys are having fun with patient. If you cannot take responsibility for anything, why you are providing such a # services....

SUB - Missing complete range of product inside of the box i.e. - Accu -Check Instant S Meter (1 unit)- Softclix Lancing Device (1 unit)- Lancets (10 units)- Battery (1 unit)- Soft Pouch (1 unit)- User Manual (1 unit)- Testing Guide (1 unit)- Quick Start Guide (1 unit)- Warranty Card (1 unit).

Hello,

I'll purchase New Accu-Chek Instant S Blood Glucose Meter with 10 Test Strip Free through 1mg website (Manufacturer/Marketer...

Hi,

Very disappointed with 1 mg.
I have made my first order with 1mg on 31 july and ordered 2 medicines which was urgent for me. I made online payment.
After prescription verification they have given me estimated delivery date as 2 aug.
But on delivery date they have cancelled the one medicine from my order and i got to know that the other medicine was not available.
This is not fare, you should...

At 20/07/2018, I tried to buy premium doctor consultation in 1mg and I tried to book with PAYTM option provided by them. From Paytm side it is Sucess. From 1mg side, they are saying it is failed. They asked me to wait till a week. If it not happened they asked me to share a screenshot. I did the same what they asked. But now they are saying to contact Paytm. How would I contact Paytm. If it is their gateway problem....

On 09 June 18, I had placed an order on 1mg.com for prescription medicines required for my spouse named Prem lata. While ordering medicines doctor prescription was uploaded. Order ID PO [protected] was created for this order. When this order was delivered, it was noted that patient name and doctor name was wrongly mentioned in the invoice provided by 1 mg.com. In the invoice patient name was mentioned as RAJENDRA SINGH and doctor name...

Hello,
I have ordered few medicines from 1mg.com and paid online, but instead of delivery they are showing product is delivered. They sucked my money this site is 100% fake site. Company has sent me a mobile number of a person but he is not taking my calls. From the company side still no solution has been given. I feel cheated. On 29th June 2018 I have ordered my medicines through the website. They showed me to deliver the product...

This is concern is regarding a blood test, which i underwent.
Last Saturday i booked a test and got the report, How are you after seeing the report and I found that the report is very much different from the previous one which I had some months back, so to crosscheck I I went to another lab
and it is there and I was right my reports from 1MG were wrong.
After talking to them they said to me that we will be providing...

Keep delaying the delivery without any communication to patient.

I have placed order at 1 mg made the complete payment. I am pregnant woman and the medicine are related to my pregnancy. 1 mg accepted and assure d to deliver medicine by 6th june. On 4th june, 5th june 6th june they sent same status as 'order dispatched'. On 6th june they are sending new mails again.
1. Set of one medicine coming from 3rd party delivery...

Re: [1mg Technologies Private Limited ] Re: PO[protected]: Damaged product delivered

You fraud 1 mg you take my money online and give me the defective and missing product i will write the consumer complaint against you and also write againt you on twitter and i also have that mail where mentioned that my returned request is initiated and my refund is initiated ...wait i will show what a customer when getting fraud by a company...

I am very disappointed with the improper services provided by 1 mg. They just give the assurity and timings for reaching to the customers but the demands are not met. Even after repeatedly calling on customer care no the problems are not resolved and just the timings for calls are assured and it has never been made or resolved. The customer service representatives just fool you by giving assurance that you may receive a call back from them...

This is highly disappointing that my medicines are not shipped for one week by 1mg.com.
My order no is po[protected]

Not only 1 mg has blocked my prepaid order amount but for last one week they have not done anything on my order.

I have ordered very popular homeopaths medicines of causticum and rhus tox which could not be arranged by 1mg.com,

This is an extremely poor experience, this...

Dear Sir/Madam,
I placed an order of 2 Nos. Elsenz toothpaste through 1mg (online medicine provider) on 05/03/2018 and paid amount (Rs. 354.00) online and 1mg confirmed to deliver the product by 07/03/2018 to 09/03/2018 but surprisingly on 08/03/2018 I received a message on registered mobile number and on mail that this order is cancelled due to unavailability of item, when I asked to 1 mg that if they were not able to provide me...

I had ordered medicine for my parents with 1 mg. Separate prescription were also provided along with instruction to raise patient wise bill. However, 1 mg provided me 1 single bill in the name of one person comprising medicine of both prescription. When a tried to contact them, they responded that for the single order, two invoice cannot be generated, however my point was that how can be bill raised in the name of any person other than the...

Surajit datta
1 mg complain (Order id po[protected] order date (18 february 2018)
I have purchased some medicine from 1mg, prior to they delivered me the medicine they told me they will give me 20% rebate and extra 75 rupees. But when they came and delivered me the medicine, i checked the bill and did find that there had been no rebate as they charged me the full amount. I am a retired person and it’s hard for me to maintain...

Dear sir, Doctor had prescribed 15 capsules of Antoxid HC ( Prescription attached) this medicine comes in a strip of 30, I placed the order on 1 mg.com on 27.2.18 but I got a call from them, who refused to take order of 15 and refused to cut the strip, even when I insisted, the person said he cant help its a policy of the portal not to sell the cut strips and it does not matter to them if I cancel the order. They themselves cancelled the...

Sir this is bablu i ordered 2 revitel big and that mrp is 1050 but in offer price is 864, po[protected] then yesterday my product was delivred but i got only one revital only in the box how you peoples r cheating like this, how is ur wrost service, its my first experience like this u people r doing cheating people's. Better go and take from medical store not online because you peoples r cheating here i want my money refund soon
Bablubr...

Even after lots of follow-up through mail and phone, i haven't received my blood report for the order id: po[protected]-910.

Sample was collected on 29th jan 2018 at 7.00 am and i am supposed to get the same report with in 24 hours.

It is a total negligence from the company and i am forced to file my complain with consumer forum.

Please find the details of my previous complains.

1....

I booked appointment with doctor from my app with mobile number, related to my problem and asked for a alternative medicine of medicine I was taking, as it's not available in chennai and was available in bangalore .But doctor didnt answered. A prescription is needed to buy medicine but I didnt get any reply from doctor for prescription. 1 MG's service of discounted price 150/- didn't helped me at all. Neither I got any thing by consulting...

I had reported on 26th-oct that my order po[protected] is not delivered yet after i got the message that it is delivered but i didn't receive that. On the request id 42912, your executive responded on 27th-oct on my registered email that he will get back after investigating but there is no update since then however i am daily asking for an update.
I don't understand what kind of service is this and why are you guys not responding...