1mg Complaints & Reviews

I had reported on 26th-oct that my order po[protected] is not delivered yet after i got the message that it is delivered but i didn't receive that. On the request id 42912, your executive responded on 27th-oct on my registered email that he will get back after investigating but there is no update since then however i am daily asking for an update.
I don't understand what kind of service is this and why are you guys not responding...

My experience with 1 mg was bad. It took a long discussion and argument and fight and i also had toe mail to ceo of 1mg to get my medicine returned;

But if you have to write to ceo for return of a medicine which si packed and unused, it is embarasisng to customer..

It was poor experience and i do not recommend 1mg.com for medicines....

If you are going to order Medicines, etc through 1mg.com then please be careful as you will not have the option of cancelling the order, there services are pathetic for any Issue they don't have any Helpdesk number, you need to use "Need Help" tab which nobody monitor and action on it.

My Order completed in all respect on 26th Sept. 2017 was split by them in 03 orders and 01 order (which has all the Medicines) delivered by...

I had ordered medicine through 1mg.com on Sep/05/2017. The details of the order is as mentioned below:

Order Details
Order ID : PO[protected]
Order Date :5th September 2017, 07:36 PM
Net Amount :Rs. 1572.86
Subtotal : Rs. 1966.07
Coupon Discount(-) Rs. 393.21
Paid Online(-) Rs. 1572.86

On Sep/6 I 11:45PM, I received SMS on my mobile that my order has been delivered....

Hello sir, i purchase online patanjali honey 1 kg. Pack from https://www.1mg.com/. but the seller give me the duplicate gst bill of 260 rs. With wrong gst no. & without mention sgst or cgst in the bill. The seller name is neelkanth the medicine people. Please find below attached bill for reference. Please do complaints against the seller as per below seller details.
Name: neelkanth the medicine people
Address: a-352, derawal...

Hi,
Very much disappointed service from 1mg. First they give wrong delivery date. Later they are not able to deliver the medicines. Ask them several time that, those medicines are urgent. But 1mg didn't bother about this issue. If they are not deliver within committed date, then don't give any excuse.
I ordered medicine from 1mg site on 14th july and they give sms as well as mail that medicine will deliver within 16th july....

I have had a very bad experience with online medicine supplier 1 mg com my mom is a heart patient and lured by the 20% discount offer, i placed an order for her monthly stock of medicines along with a valid prescription. They always have some problem or other with even the genuine prescriptions and delay the order execution and a lesson for me was to never pay upfront and you are stuck if you do.

Other than the prescription...

Blood sample got collected twice on 2nd june and 12th june.
First time they didn't provided the complete report, next time they again collected 3 blood samples for 1 test and again the reports are not yet generated.

Every time you call these guys, you keep on waiting, no resolution. Each time they will say that we will call you back but as expected no calls from anyone.. Its a fraud company with pathetic employees who...

I bought medicine from 1mg website on 24th May 2017 with order id: PO[protected] worth Rs 1069. Post placing the order it was showing material will get delivered on 25th of May. Till 25th eve it was not delivered and when we rechecked the status, its showing it will delivered on 26th May. On 26th morning I received the message, it will get delivered by Mr Deepak Sharma
([protected]). Around 12 noon I got the message material as...

Hi,

This is to complaint on 1mg - online pharmacy portal regarding my order placed in this website.

Details:
i have placed an order (Po[protected]) for adoclear hq cream on 21st may 2017, 09:30 pm which actual cost is 2800/- however, with the offer/coupon they provided it costed around 2300/-.

but the problem is that they have updated stating the product is out stock after 2days,...

It's an online company which do fraudulent practise of selling medicinal products at discounted rate i book a product amway nutrilite vision health with lutein and they say that i will receive 100 cashback by booking through mobikwik wallet, so i signed up on mobikwik wallet and book the product through the same wallet but i dont received any cashback from mobikwik wallet and after 10 days they cancelled my order without my consent and transferred...

I have placed the order id: po[protected] dated[protected] to 1mg. com online supplying medicine for supply of dr ortho capsule 1 strip of 30 capsules. the package received on[protected] and found different medicine in the package.
The matter was brought to the notice by e mail as under:-
I have not received my order medicine dr ortho capsule.
in place of the said medicine i found some himalaya product inside the package.br...

Greetings from 1mg.com!

We have forwarded your order details (PO[protected]-82 & PO[protected]-598) to our Diagnostics team to deliver the hard copy report with priority. Please be assured that the report will be delivered to you at the earliest at your shipping address.

We have shared your experience with the team concerned and assure you that we will take all necessary measures to improve the user experience...

Dear Sir,

I have registered my personal information with 1mg website for the purpose of purchasing medicine. However, I could not make a successful transaction for a valid reason and two of my last transactions were canceled by the company.

Now even after repeated request to delete my account information from their database, they are not willing to delete and I keep receiving annoying 1mg promotional emails...

This is regarding the below two Order IDs, I placed the order on 23rd Feb, for sample to be collected on 26th Feb.

Order ID: PO[protected]-926
Order ID: PO[protected]-650

I made the payments in advance, but alas on 26th FEB, the phlebotomist refused to come and collect the samples.

Finally, after lot of follow up with 1mg, the sample was collected on 27th FEB.

Just now I contacted...

My father is a senior citizen, is diabetic, has renal and multiple health issues.

For multiple tests i ordered sample collection from 1mg on 23rd - feb-2017 for collection on 26th-feb-2017 on 10-11am. I made advance payments as well.

For the next 2 days i never got any update from 1mg, on 25th night 1 day prior i called 1mg and they said sir we have forwarded the request and by 7 pm you will get the details,...

Dear sir,

I approached to thyrocare laboratory through www.1mg.com for thyro analysis of myself . First of all the reports which I got is of some other person. They have provided wrong reports. Upon that whenever I call they were telling you will get the correct reports within 1 hr, 2 hrs, half an hour, keeping us on waiting. We need that reports immediately since we are out of city for doctor consultation. But till now no...

I ordered medicines for my heart ailment to 1mg.com online and as advertised widely by the site it was @ 22% discount.
PO[protected] is the reference, I received the medicines and they charged Rs 5772/- for the same. When enquired about the bill it was told that it is inside the packet.
To my surprise when the packet was opened they have charged full MRP with NO DISCOUNT.
Upon inquiry from the call center of 1 mg I...

This is regarding my experience with the 1mg

I placed two orders
1) Order Number: PO[protected]-212 Placed on: August 5, 2016
2) Order Number: PO[protected]-380 Placed on: August 6, 2016


Reported the issue with the items got, as i use to monitor glucose level
regularly before breakfast/after breakfast and dinner. I found an increase of
glucose level by 100 in the morning to...

Dear sir,

I approached to niramya laboratory through www.1mg.com for chromosome analysis of myself & my wife (Order id: po[protected]-124 dated. 08.03.16). They collected blood two times for my investigation. Till today i am approaching both firms for justification on two times collection of my blood for single investigation but they are not able to clarify my doubt. I called many times to niramya lab for justification and...