Submit a Complaint
Claimed

1win Complaints & Reviews

3.4
Updated: Jul 27, 2026
Complaints 314
Resolved
211
Unresolved
103
Good! 1win values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that 1win step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to 1win

Having problems with 1win?

File a complaint and get it resolved by 1win customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Internet Services
1win

1win reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
O
Orlando Black
May 23, 2024
Resolved
Report
Copy
Resolved

Hi all! The bookmaker is good, there are a lot of games and slots, I was pleased with the bonus, I decided to withdraw 5k as a test, I withdrew without problems through a qiwi wallet
May 23, 2024
Complaint marked as Resolved 
make
1win customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    PanjabiMC
    May 23, 2024
    Resolved
    Report
    Copy
    Resolved

    I played for a couple of hours on Books, it didn’t go badly, I raised 7k from 1k. I also brought it out without any problems. I registered for a long time but didn’t play for maybe half a year, the money was there and remained, nothing was missing, I changed my email through support
    May 23, 2024
    Complaint marked as Resolved 
    it ok
    1win customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Drufer
      May 20, 2024
      Resolved
      Report
      Copy
      Resolved

      There is everything you need for a comfortable game: a rich line, no limits, there is always a live broadcast. Events in sports describe it as normal not to be lazy. Of course there are bonuses
      May 20, 2024
      Complaint marked as Resolved 
      its ok
      1win customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Draugras
        May 17, 2024
        Resolved
        Report
        Copy
        Resolved

        As an online casino, this is a normal company, honest, so there is no shame in recommending it. In the first two weeks I raised 200 hundred greenbacks, now I reach such numbers every week.
        May 17, 2024
        Complaint marked as Resolved 
        well
        1win customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Trevor Omahyi
          May 15, 2024
          Resolved
          Report
          Copy
          Resolved

          I've been playing on 1win for six months now, I like the odds. I made several bets on tennis, the last time I won 8, 000 rubles. Unfortunately, there are problems with the mobile application; sometimes it crashes at the most inopportune moment.
          May 15, 2024
          Complaint marked as Resolved 
          ok
          1win customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Y
            Yustub
            May 13, 2024
            Resolved
            Report
            Copy
            Resolved

            I'm new to betting and feel pretty comfortable starting with 1win thanks to their informative guides. The variety of bets on different sports is impressive. Unfortunately, sometimes there are problems with account authorization, which requires additional time and effort to log in.
            May 13, 2024
            Complaint marked as Resolved 
            compl
            1win customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Hamida001
              May 8, 2024
              May 8, 2024
              This thread was updated on May 8, 2024
              Report
              Copy

              Address: Kupwara

              Pmnt-786854
              & second complaint
              Pmnt-782689
              1win customer support has been notified about the posted complaint.
              May 08, 2024
              Updated by Hamida001               My two transactions were not credited as the amount was deducted from my account. I made compaint on the customer support. They are making fool as they say to wait 24 hours after 24 hours they said wait for 7 working days.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                E
                Essi Bobby
                May 8, 2024
                Resolved
                Report
                Copy
                Resolved

                In 1 win, I was given a welcome bonus, which, by the way, I successfully won back. Simple registration, identification is just as easy. You can place both regular bets and express bets. In general, I have no complaints about the office.
                May 8, 2024
                Complaint marked as Resolved 
                well
                1win customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Goodfight
                  May 6, 2024
                  May 6, 2024
                  This thread was updated on May 6, 2024
                  Resolved
                  Report
                  Copy
                  Resolved

                  I want to mention the work of the support staff. I don't know about the others, but my question was resolved within 10 minutes. Due to the lag, the bid was not correctly calculated, I wrote to support, and immediately received a response! The error was corrected, the money fell in full! Thank you for your honesty and the opportunity to earn
                  May 6, 2024
                  Complaint marked as Resolved 
                  mark
                  1win customer support has been notified about the posted complaint.
                  May 06, 2024
                  Updated by Goodfight                   I noticed that 1win has very good coefficients for many unpopular events. I don't know what this is related to, but you can raise it steadily. Now I don't bet on top games at all))
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mihail Rus
                    May 3, 2024
                    May 6, 2024
                    This thread was updated on May 6, 2024
                    Resolved
                    Report
                    Copy
                    Resolved

                    I prefer live here, because everything works stably. In the six months that I've been here, I've already managed to get into a slight plus. All the conclusions were drawn up quickly, all the money is coming, there is nothing to complain about.
                    May 3, 2024
                    Complaint marked as Resolved 
                    complit
                    May 03, 2024
                    Updated by Mihail Rus                     Definitely not the worst office, but in many ways the top one. Convenient application, high fees, fast withdrawal and replenishment, cool social networks
                    May 06, 2024
                    Updated by Mihail Rus                     If you are looking for a legal office with adequate technical support, then you need 1win. Everyone has failures, but here the support goes to meet the client. And not like it happens in other places.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      W
                      Wensdays
                      May 2, 2024
                      Resolved
                      Report
                      Copy
                      Resolved

                      I've been playing at this bookmaker for a little over a year. And without further ado, I will say that for me this company is a real example of reliability. Everything happened by itself, including rebranding. I don't want to paint a lot here, but it will be enough just to compare it with other offices.
                      May 2, 2024
                      Complaint marked as Resolved 
                      mark
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Restrom
                        Apr 26, 2024
                        Apr 26, 2024
                        This thread was updated on Apr 26, 2024
                        Resolved
                        Report
                        Copy
                        Resolved

                        I like to bet live on football and basketball. And sometimes I bet on things I’ve never bet on. The line is very wide, much wider than many other beeches.
                        Apr 26, 2024
                        Complaint marked as Resolved 
                        well
                        Apr 26, 2024
                        Updated by Restrom                         I would like to note a plus that is important to me - this is the interface. The office is designed to the smallest detail and you can hardly get confused in it, as happens in some offices.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          F
                          filtave
                          Apr 26, 2024
                          Resolved
                          Report
                          Copy
                          Resolved

                          There is no scam in terms of odds and they are not stupid with payment - for this, respect to you, comrades. Fast registration, instant replenishment and a large selection of eSports and live games events
                          Apr 26, 2024
                          Complaint marked as Resolved 
                          compl
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dreame scout
                            Apr 24, 2024
                            Resolved
                            Report
                            Copy
                            Resolved

                            Withdrawal of winnings without any difficulties. The only thing that was annoying was the verification process (as in any official office). Not difficult but long. On the other hand, the security service will continue to work, so you don’t have to worry about your money. The line and live are quite full, the odds are normal. For beginners there are promotions with bonuses
                            Apr 24, 2024
                            Complaint marked as Resolved 
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Alibull
                              Apr 23, 2024
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: dehli

                              I set the withdrawal to 4600. The application has been processed for 4 hours. I have no doubt that I will get my money, I have already withdrawn it before, but this time it takes longer.
                              Apr 23, 2024
                              Complaint marked as Resolved 
                              I was in a hurry to write a complaint. The money arrived on the bank card 10 minutes after publication) Thank you)
                              Helpful
                              4 other people found this review helpful
                              4 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                StuartLI
                                Apr 22, 2024
                                Resolved
                                Report
                                Copy
                                Resolved

                                The bookmaker doesn’t cheat, this is already reliable information. I’ve been posting here for quite a long time, so I can speak calmly. During all this time, there was one time when they calculated it incorrectly, but after correspondence with support they recalculated it correctly.
                                Apr 22, 2024
                                Complaint marked as Resolved 
                                well
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  jadonDivyanshu
                                  Apr 21, 2024
                                  Report
                                  Copy

                                  On 8th april at 10:18 am, I deposited 20k . Transaction was successful. But money not get credited in my gaming account. So after 3 hours i raised the complaint and share the screenshot. But today is 21st april and they are telling me that they are still waiting for update. It has been 14 days and still they are not able to solve this problem. Even I send them bank statement but they are doing nothing and telling me to wait and wait. And Even I contacted my manager but he is saying the same thing sir wait for update.
                                  below is the attached screenshot of payment . Please solve this as soon as possible.
                                  My account id is : 53946590
                                  1win customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    plakli
                                    Apr 15, 2024
                                    Apr 22, 2024
                                    This thread was updated on Apr 22, 2024
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    In terms of conditions, especially for withdrawing money, they are absolutely gorgeous. Few people have such a minimum wage. The withdrawal speed is the same as that of many other popular bookmakers and casinos. From instant to a couple of hours. The casino allows you to win.
                                    Apr 15, 2024
                                    Complaint marked as Resolved 
                                    done
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      kordabarde
                                      Apr 10, 2024
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Sometimes I bet normally. Everything is clear with deposits and withdrawals.
                                      The office inspires confidence in comparison with the previous one. The site does not irritate, they give slots, not like others just to lose money to her.
                                      Apr 10, 2024
                                      Complaint marked as Resolved 
                                      Compl
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Roberto Carl
                                        Apr 8, 2024
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        It is no coincidence that Bukmeker is in the top, all services work well, I can only suggest expanding the line of events more, for variety.
                                        Apr 8, 2024
                                        Complaint marked as Resolved 
                                        it good
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Sai Webtel Technologies
                                          5
                                          (4)
                                          PickJi
                                          1
                                          (7)
                                          Sparx IT Solutions
                                          2.5
                                          (4)