24X7Fresh.in — Product/service not received - Milk subscription for one month (door delivery)

bkrag

from Calicut, Kerala

Address:	Gautam Buddh Nagar, Uttar Pradesh, NA
Website:	24x7fresh.in

I subscribed to the following subscription:
Nandini Tonned 520 Ml Milk (Blue Pack) x 30 Days.

on 18th April 2016 and was confirmed that the service would start from 23 Apr 2016. I had paid the amount of Rs 1377 online using my HSBC debit card. Below are the details of the transaction:
Order #[protected]
SKU: 2000109
Date of transaction: 18 Apr 2016
Date the money was debited from bank account: 21 Apr 2016
Proposed date of start of service: 23 Apr 2016.

The company is now not reachable on phone/email/website. I am also not able to cancel my transaction.

I expect that a criminal case be failed against this company by this forum (representing a lot of customers) and arrange for the money to be refunded. It is quite possible that the authorities can freeze the bank accounts of this company and block their online transactions to safeguard against new offenses.

Here's the address of the company as per their website:
24x7Fresh.in
SH08
Sec-71, Noida
Uttar Pradesh, India
Phone:[protected]
Email for Other Support : [protected]@24x7fresh.in
Email for Customer Support : [protected]@24x7fresh.in

I know that they also an office in Bangalore at HSR Layout. Their address is:
7th-Cross-Road, Teachers Colony, Jakkasandra, Koramangala, Bengaluru-560034.

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24x7Fresh.in customer support has been notified about the posted complaint.

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Comments

bkrag

from Calicut, Kerala

Today, I called up the Cyber Crime Police Station in Bangalore to lodge a complaint. Unfortunately, they accept complaints only if the value of the online fraud is more than Rs 5 lakhs! If the value is less than Rs 5 lakhs, the police officer told me that the complaint should be lodged at the respective jurisdictional police station. However, on the positive side, I was told that if there are 10 or more complaints of the same nature, then they could take up for investigation.

So, I humbly request all those who have got cheated, to please lodge a complaint with your nearest police station. The value of your effort may outweigh that you lost in this transaction, but you could be contributing to book the offender and prevent future victims.

I am sure, there are thousands of victims like us pan India. It is pretty easy to crack for the Cyber Police and bring justice, as they are networked across all cities.

shasha1984

from Noida, Uttar Pradesh

2 Ltr Milk for 30 Days

Main Delhi se hu maine 2 Ltr Milk 30 din ke liye book kiya par 25 din ho gaya na mujhe order received hua na milk ek no ki chor company hai is me koi order na book kare. ye chor company hai koi order deliver nahi karegi bus logo ka pisa marna hai iska kaam.iske liye complain kise kare koi kuch bataye to action lete hai.