| Address: Thane, Maharashtra, 400607 |
| Website: 25chutti.com |
25chutti.com offered us 30 year Holiday membership (With many promises & attractive Deals along with allotment of 750 sqf plot at Alpine Valley). When we asked them to give us some time to visit the plot & decide, they told us it will be difficult in such rains to have site visit, & we would miss the deal as the offer is available only for that day, being their 7th Anniversary. The sales person also said that, if you dont like the site you can downgrade the membership to 10 years(with amount 1.25 lakhs without Plot offer). So we got carried away & accepted membership & paid 2.5 lakhs rupees on 14th July 2018. Later after reaching home we realised we took the decision in haste, without checking the plot & crosschecking their credibility. The Plot which they promised is supposed to be in between a Resort which they say will be ready by next 2 years. But when googled, there does not seem to be any resort construction even started. Immediate Next Day morning within 12 hours, we called the Sales Person & asked them to stop their processing & cancel the membership & refund our money. Its two days now, and Manager is telling he has forwarded the request to his seniors & will revert within week. But we are afraid, after 1 week he will come and tell us that processing is done & cancellation is not possible. We have not availed any of their Services or free cupons, and has asked to cancel membership within 12 hrs, so Request to help us get the membership cancelled & our amount refund.
25 Chutti customer support has been notified about the posted complaint.
Also I want to proceed for a vacation trip in next month Kindly guide.
Rucha Rajesh Desai