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99labels.com Complaints & Reviews

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Last updated Sep 16, 2015
Complaints 22
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1-800-1031199
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99labels.com Head Office Address

276 Sultan Sadan, Lane Number 3, Westend Marg, Saidulajab
New Delhi
New Delhi District
Delhi
India
110029

99labels.com reviews & complaints(22)

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P
Preeti Ghugtyal
from Gurgaon, Haryana
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Product not delievered and no refund

Address:New Delhi, Delhi

I had purchased a dress from 99labels and paid through online banking Rs. 1755 on 3rd Aug. 2015 . However i had received Payment ID: 59391490 and Merchant Order ID: 99710625. The website is not working now, i had called the customer care no. [protected] and the guy told me he'l revert back but till now i didn't got my order and no refund from them....
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Z
zozulu alpha
from Bengaluru, Karnataka
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No delivery of product and no refund of money

I had purchased many accessories and garments from 99labels. However i had received payment id[protected] and merchant id 99710645. The money was deducted and no orer no. Was generated. The customer care no. Of delhi is not exisiting and mobile no. [protected] was once picked up by some guy and has assured for money back as he said "website fault from their side". Its one month now neither money is returned nor anyones replies the phone. How...
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M
melody.suantah
from Nanpara, Uttar Pradesh
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Payment Not Received

Address:Gurgaon, Haryana

We sold some products through 99Labels.com(as seller). The sale was made in Dec last year and till date we havent received any payment for our products sold. We wrote several times to 99Labels but nobody responds to emails. This is not at all ethical. They are making money at the cost of revenue of small sellers. We request the forum admin to please help us get our payment. We can furnish any details needed....
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Hi All
I have order a Armani jeans Diesel jeans through 99labels.com in India ARMANI Jeans
Model no SKUNO-10OSAM-DRBLU and Diesel jeans through 99labels.com vide order no 99520447 in India Diesel Jeans model no diesel D-15 I have complaint regarding quality of the
product. After one wash the leather sticker on the belt at back rite hand...
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D
dakte
from Ponda, Goa
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Money for cancelled order no 99494944 not refunded

Address:North Goa, Goa

1. On 14 Apr 2013 on 99labels.com I had selected some dresses and paid an amount of Rs 1631 through net banking. My order no was 99494944. The amount was deducted from my account, but after 2 days I saw on my account that order was cancelled.
2. It is more than 20 days that my order has been cancelled but till date I have not received my refund. I have e mailed to them a number of times and called their helpline number but no action...
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K
K Addya
from Delhi, Delhi
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refund of money

Address:Delhi

1. On 21 Apr13 on 99labels.com I had selected a perfume Ninna Ricci L’Air Du Temps 100ml and paid an amount of Rs 2325 through net banking. My voucher no was[protected]. The amount was deducted from my account but very soon I got a message in my mail that there was some problem at 99 labels end and the product will not be delivered to me.
2. It is more than 13 days that my order has been cancelled but till date I have not received...
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R
raiprashu
from Noida, Uttar Pradesh
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Refund of Rs. 5195/- for Order No.

Address:South Delhi, Delhi

Dear Consumer Forum,

For an Order No. “99485316” placed on 01.04.13, a payment of Rs. 5195/- was made through credit card successfully from my side. But due to some technical problem (Gateway related), the order was cancelled from 99labels on next day i.e. on 02.04.13 as shown in my account section of 99labels. This issue was well informed to customer care of 99labels on 02.04.13 itself, in which I told them that the amount...
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D
deepak0502
from Kolkata, West Bengal
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Poor Delivery and Money Refund

Address:Uttar Pradesh

I have ordered a handbag for gifting with Order No. 99465444 on 16th Feb. They said to deliver it within 3 official days within India. I have checked my pincode, that delivery is there. I didnt get the order till 28th Feb. Between this date, i called them multiple times to remind them. Finally they said me, delivery is not possible. I said them to refund my full amount, they said to refund me in 7 working days. On 1st March, i have cacelled...
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T
Tej Kalianda
from Bengaluru, Karnataka
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poor quality, bad service

I ordered a dress and a top form 99labels.com and the bill was approx Rs. 1300 for both together. When the products came I was shocked by the poor quality, I had paid a huge amount but it was not worth even half of it. The dress even had the label tag cut off like the kind of clothes you get in second hand clothing stores. On the website they both looked very attractive but in real the material quality was very bad. I wrote back to 99labels...
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M
Manjiri Kashikar Deshpande
from Delhi, Delhi
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Order not processed

Address:Maharashtra

I was trying to purchase something. I made the payment and yet was told that the payment was unsuccessful. The money was still debited from my bank. On the orders page, I can see the order status as completed but the shipping status is awaiting.

Overall, this seems to be a crap. And the customers are being misled....
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S
subramaniam.m
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging above MRP

Address:Mumbai Suburban, Maharashtra

I had recently purchased jockey vests from online website 99labels.Com and my order nos is 99360352. The website quoted a price of rs1145 for 4 vests. I trusted them and bought vests from website. But I felt cheated when I received my order to see the actual value of the item I purchased was only rs636. Its a branded product (jockey) and the mrp was mentioned on the product. I got a discount credit (voucher) of rs250 and the final amount...
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R
RS Vijan
from Mumbai, Maharashtra
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Defective product/telephone

Address:Mumbai City, Maharashtra

Dear consumer protection forums

we had puchased a telephone online from 99labels.com vide order no 99273984 and we recieved defective product .we complined to them on the 2nd day on telehone and later vide emails ( copies enclosed)

we have been cheated by 99labels .com They have refused to replace the defective substandard product

we feel this is their Modus operendi OF CHEATING CONSUMERSbr...
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P
pragyaa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Old/used/expired products being sold to customers like me

Address:Maharashtra

I have purchased close to 10,000 Rs worth of products from this site.While my purchases of bath accessories,bed linen,bags was fine,when it comes to skincare and perfumes I have been scammed by this site.
In


my recent order no ,Order no 99263687 for the shahnaz hussain pdts I ordered Shatex Plus protein texturising mask and shamask -1 plus rejuvenating mask .I have written to the support asking for a relpy...
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A
ashyog
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VERY VERY POOR CUSTOMER CARE

Address:Delhi

DON'T EVER TRUST 99LABELS.COM TO PLACE ORDER FOR ANY GOODS.....BE IT CLOTHES, ACCESORIES, SHOES,...etc.
MY SAREE WAS RETURNED TO THEM AS IT WAS VERY DIFFERENT FROM WHAT I SAW ON THEIR ON-LINE SITE.IT HAS BEEN SIX MONTHS.I DID NOT ASK FOR A REFUND BUT JUST TO CREDIT THE AMOUNT TO MY ACCOUNT.IT HAS BEEN SIX MONTHS,THEY ARE STILL LOCATING THE PARCEL.I PROVIDED THEM THE COURIER PROOF AND SPOKE TO THEM....THEY ARE STILL SEARCHING!!!br...
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H
Himanshu Gandhi01
from Delhi, Delhi
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defected and delayed product

*******KINDLY READ THIS ----- 99LABELS.COM IS PURELY BULLYING THE CUSTOMER***********************


This is really absurd on the part of 99labels.com (order[protected] as intially they delayed my blazer and worst of all they delieverd it without buttons.
99LABELS.COM SELL THE SECOND HAND CLOTHES, SO PLEASE DONT GET ATTRACTED BY THE PRICE. ITS REALLY UNACCEPTABLE THAT INTIALLY YOU DELAYED THE PRODUCT FOR 15 DAYS...
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H
hello.jasdeep
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DO NOT REFUND THE MONEY

Address:New Delhi, Delhi

Sir,

I purchased four items from this site and after making payment I got to know that transaction is failed. I confirm from HDFC bank about the status of transaction and according to them it was successful. I called customer care of 99Labels and they are continuously denying about receipt of payment of 1442 RS. This site is for online purchase of all branded products only. This is a new Delhi based and its full address is"...
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S
sherlina
from Pune, Maharashtra
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pathetic quality goods delivered

Address:Bangalore, Karnataka

i had ordered for 4 sarees in the month of august and i received the sarees in september. all the 4 saress are of worst quality and not even worth 1k each for which i have paid 12.5 k in total. i feel cheated by your team. have been communicating with the team since then for the refund. i do not need any cheque refund. i would need the money transfred my bank account the day you receive the product from my end. i want a immidiate confrimation...
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R
robin397
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order not delivered

Address:Bathinda, Punjab

sir...
i have a order a reebok deo on 8/sep/2011... before placing an order ...... i called d customer care to confirm that fragnances will be shipped in express delievry( 7 days )
their customer department said that reebok deo will be delieverd within 7 days.... on 8/sep/2011 i placed d order.. order no.[protected]
after 7 days i dnt get d prduct.... i called again to customer care department they its just it has been...
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S
sai2mee
from Madanapalle, Andhra Pradesh
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ORDER IS NOT DISPATCHED

Address:Kadapa, Andhra Pradesh

Hi sir,
my name is saikumar. i am doing one order in 08/09/2011, the order contains perfumes ,
and the Mode Of Payment :billdeskNet , the completing and i received the order number, after the order complete i got one call from the website members, the website members are tell your amount is not reached me please again do the payment but i receive the order number 99121520. i am tell that the website members not respond and...
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B
banerjeedipa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-refund of money already paid for order that was cancelled by company due to non-availability of stocks

Address:South 24 Parganas, West Bengal

This is regarding the non-refund of money already paid for order that was cancelled by company due to non-availability of stocks. In spite of repeated reminders on mail and phone they are not refunding the money back to me and giving false promises that the refund will take place in 7-10 days but 15 days have gone by and I have still not received the refund.They first said that the payment made to the credit card bounced back and that they...
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