Search results: 6265 matching "MTS"

 
Verified
Verified Company
MTS / Sistema Shyam TeleServices [SSTL]
Customer Care Service available
MTS / Sistema Shyam TeleServices [SSTL]MTS Data Card Speed issue & poor service (complaint)
M
mg_on_net
from Gurgaon, Haryana
and reminders from MTS for bill payment. Our calls and mails are falling on deaf ears. I get a call every couple of days from MTS saying your query is being resolved. Then get a message that the complaint has been closed sucessfully. 3 days back again received a call from a gentleman called Saurabh...
Verified
Verified Company
MTS / Sistema Shyam TeleServices [SSTL]
Customer Care Service available
MTS / Sistema Shyam TeleServices [SSTL]Mts data card issue (complaint)
R
raman21292
chauhan I have a mts-wifi data card ([protected]) From last month i am recieving speed & connectivity problem in my data card and i have complained about the same to the customer care on 18th june'16 My complaint no - jun/4541 They told me that technical team will reach to you in next 22 hours working hours...
Verified
Verified Company
MTS / Sistema Shyam TeleServices [SSTL]
Customer Care Service available
MTS / Sistema Shyam TeleServices [SSTL] — Net speed issue (complaint)
J
jeryysharma
from Delhi, Delhi
Dear Sir, I talked to MTS customer care executive as many times i have discussed many times my net speed issue but they told me daily new excuses about MTS data card like (first-we are working on 4g network so you have to face net slow speed after few days i call to mts customer care second-now this time they told me that your are living in a highly used area so cant access 3g net speed...
Verified
Verified Company
MTS / Sistema Shyam TeleServices [SSTL]
Customer Care Service available
MTS / Sistema Shyam TeleServices [SSTL] — Extremely inefficient customer support and supervisors and team leaders (complaint)
G
gagan50
from Gurgaon, Haryana
Data card number :[protected]

Have spoken to about dozen of agents and supervisors and team leaders. Names ...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Pathetic Speed -[protected] (complaint)
M
manishkumar0902
Dear Sir/Madam, Now a days my MTS device is giving very pathetic speed. Just imagine GMAIL is opening only in HTML view. Its working slower than 2G. I have deleted cookies, clear history, even tried this device on another PC and also reset device but nothing happened, still speed is very slow...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Data card not activated from[protected] (complaint)
A
Abhishek Mathew
I have ordered for an MTS data card and last Sunday[protected] two sales person whose name was Bala and Rajendran came to my house. They demanded an activation charge of R. s300 and one months advanced payment of R. s1000. So as a total I have paid them R. s1300 in advance as they demanded. The data card was supposed to be activated by Monday[protected], and now it is the fifth day and the connection is still not activated...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Data loss and less speed (complaint)
K
Keyur.Doshi
from Pipri, Maharashtra
I bought a mts 3g plus dongle from Mr. Fahim on may 7, 2016. Since that date I am facing major speed issues in my area, that has already been confirmed by your member of networking team, Mr. Varun. He gave me a replacement dongle for the same that even didn't work. Now my data and days were getting wasted due to no network connections and I was told that the network tower in my area is not working and repairs are going on...
Verified
Verified Company
Mts Postpaid Datacard
Customer Care Service available
Mts Postpaid Datacard — Failed to configure datacard. (complaint)
G
GkP2012
from Gohana, Haryana
We bought MTS datacard postpaid connection But unable to configure . and requested them to return the amount of Rs 1300 but they refused . As there is one year warranty they provide and one of the employee of mts told us that if the vonnection fails to cofigure then they return the totsl amount...
Verified
Verified Company
Mts
Customer Care Service available
MtsMts mblaze (complaint)
S
Sandeep Kaswan
I recharged my wifi dongle with 1000 rs and they given me balance of 1096.91. I want to activate rs 999 data plan from m...
Verified
Verified Company
MTS / Sistema Shyam TeleServices [SSTL]
Customer Care Service available
MTS / Sistema Shyam TeleServices [SSTL] — Data card deactivation (complaint)
R
raghavrajan
kind of issues from MTS, I can imagine how will they exploit the common people. Also, they had a long history of changing (reducing) the data limits of the on-going plan without even notifying the customer. They did this at least two times...
Verified
Verified Company
Mts
Customer Care Service available
MtsMTS Donggle (complaint)
Y
yashraj1234
from Bengaluru, Karnataka
Sir we are purchased the MTS dongle for internet. when I look demo of MTS donggle before purchasing the spped was verry good but when I purchased MTS donggle the speed was so slow & sometimes internet is coming & going. for above issue I went to MTS office govaves circle but they have not given proper reply & not helped...
Verified
Verified Company
MTS / Sistema Shyam TeleServices [SSTL]
Customer Care Service available
MTS / Sistema Shyam TeleServices [SSTL] — I can't open even google page (complaint)
A
Alf
from Jalandhar, Punjab
I recharged my MTS mblaze data card no [protected] on Feb, 5 2016 for 18 GB valid for 3 month of rs 1599. Afterwards I started to use with the speed of 5 to 7 kbps so with that speed even Google page can't be opening. Then I keep complaining for 5 to 7 times about the issue the greate customer care provideed every time a complaint I'd with the update we can't do anything bcos u are in high utilize area so it will take 3 to 4 week time to work around technical team is working ...
A
Aditya3796
Now MTS is not refunding my money, they said its because of our technical failure but still they cant do anything. Even there customer representative are not responding properly. I called them 4 times but they always cut my call or just give me false information like -"you will get your refund tomorrow" or"we will call you in 4 hours"...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Again and again deducted my balance (complaint)
J
jayanta gorai
from Kolkata, West Bengal
My MTS mobile number is [protected] they deducted Rs62 balance from 30th may. And refunded only Rs40. Again today rs10 has been deducted. When I called customer care they said for downloading wallpaper you have charged rs10. But I have no any options to download wallpaper and my mobile is not supported gprs...
Verified
Verified Company
MTS Data Card
Customer Care Service available
MTS Data Card — I'm complaining about mts data card (complaint)
R
Rio11
from Pune, Maharashtra
I have been using MTS prepaid data card from a month. I m very disappointed with the services and speed. I was using 10gb day/nigt plan. The high speed data got over so i got a recharge done. I was not able to use since the speed was very low. For two -three days speed was same so i called up customer care and they said since your previous plan was unlimited one, the new recharge will only be updated once that is over...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Harassment by MTS (complaint)
C
cdrom_ram
from Gurgaon, Haryana
I had been a postpaid user of MTS MBLAZE for more than a year and recently as I got a different broadband connection, I requested for disconnection of my MTS connection as I no longer needed it. I called up customer support and they processed my request after I made. my outstanding payment...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Speed issues. Pathetic customer service (complaint)
H
himanshu1391
I bought a mts data card a month ago . I was promised a speed of 9. 8 mbps . But the speed i have been getting since day 1 is below 400kbps . I have complained many times . An engineer visited 3 weeks ago and he said its a clear case of network issue so someone from the network team will come and get the problem sorted ...
Verified
Verified Company
Mts
Customer Care Service available
MtsMts data card slow browsing and download speed - [protected] (complaint)
S
Suvajit Mukherjee
I made a complaint to mts customer care couple of times through mails and calls that i am facing a severe network issue in my mts wifi 3gdata card. The issue i am facing since last 2 weeks only at evening time after 8pm onwards around every day and there is no such issue in day time...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Internet connection (postpaid) (complaint)
R
RajkumarL
This is regarding mts data no. [protected]. Complaint Request no: 2991044, 2954234, JUN/60 and the several mails thats I have been sending to customer care since a month. I was charged wrong late payment fee for the month of Mar-Apr in April, but i paid the late fee. I was told I will get a waiver in the next bill...
Verified
Verified Company
MTS Wireless
Customer Care Service available
MTS Wireless — Not able to receive refunded money (complaint)
A
AlapatiChaitanya
from Chennai, Tamil Nadu
I went for mts connection 2mbps plan. One mts agent came to my home on april, 28 2016 and gave mts wireless device and i have paid 1000rs and he said it is refundable. He said the receipt will be mailed to me, but i did not receive any mail. Even it got activated after 5 days and net is very slow, so we went for deactivation...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Balance deducted without information from my mobile (complaint)
J
jayanta gorai
from Kolkata, West Bengal
My MTS mobile number is [protected]. on 30th may rs10 has been deducted from this number, then I complained to customer care same day at 6:14pm. they regiregistereda complain and said " your balance will be refunded within 24hrs. "on 1st June I called customer care again they said "due to some technical problem your balance hasn't been refunded but it will refund soon I sent your number to our siniour department...
Verified
Verified Company
MTS / Sistema Shyam TeleServices [SSTL]
Customer Care Service available
MTS / Sistema Shyam TeleServices [SSTL]Mts internet speed issue (complaint)
S
shamalchemmu
from Muluppilagadu, Kerala
Mts data card number [protected]. I'm already report this problem mts customer card other write a email. But not solve. Mts providing speed up to 9. 8 mb/ps this advertising fake. I will get the speed 220kb/ps maximum speed. So many complaints register but no replay. Customer care service very bad...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Issues regarding slow internet speed (complaint)
S
sahil38
Dear Sir/Mam, I am using mts wifi postpaid 999 plan which offers me 40gb. from last few days i am suffering from very low speed issue. when i contacted the customer care they said that in your area this speed issue is going on and our team is trying to resolve but when i asked the time duration i was asked to wait till 4-5 of october...
Verified
Verified Company
MTS / Sistema Shyam TeleServices [SSTL]
Customer Care Service available
MTS / Sistema Shyam TeleServices [SSTL] — Mblaze - data not credited (complaint)
N
nipun4189
Dear Concerned,


This is with regard to my data card - [protected] (registered in the name of " Mano...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Disconnection request (complaint)
M
mavericabhi
from Chennai, Tamil Nadu
I purchased a MTS data card postpaid connection and wanted to get it disconnected in the month of February 2016 i went to the outlet in dandeswaram nagar and paid in full the bill amount plus the disconnection charges. The store just forgot to process the disconnection request and i was sent a bill of two months in april 16 which i again cleared after being promised that it will be disconnected but again there was no disconnection processed...