Search results: 6265 matching "MTS"

 
Verified
Verified Company
MTS Internet Connection
Customer Care Service available
MTS Internet Connection — Reduce the Internet bill (complaint)
N
nnsnsathappan
Sir, I am having mts internet connection ( [protected] ) . For the month of October 2015, the bill amounted was stated as Rs. 854 . I have not activated any VAS nor asked anyone for VAS. So reduce the bill amount as Rs. 798 and send me the bill copy. I would like to add that the speed of the internet was slow, MOST of the days of October 2015, in such a way that, I did not use even the normal GB alloted to me...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Unfair bill generation (complaint)
S
Shashank Bisht
from Delhi, Delhi
concern, I am a user of mts m blaze device and I told them two months back to deactivate the service but still they are generating bill. The message is as follows :Bill of Rs. 607 for your MTS No. [protected] is unpaid. Avoid Service Disruption-pay now via www. mtsindia. in. Pls ignore if already paid...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Bad internet connection (complaint)
D
dkdeepak641
I bought a MTS wifi router the representative of told me its 3G+ router you will get speed more then 5mbps . i wasted my Rs. 2500 to get that wonderful connection . unfortunately i am getting speed of 25kbps to 300kbps max. i called to customer care 2 days back they told me don't worry we are working on our network connection will stable soon ...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Speed and connectivity issue (complaint)
S
sanketg
Hello, I am using MTS more than 1+ years and still I am not happy with the service. I have complained so many times in the last month. But, every time MTS dep. closed the complaint without my approval. No support, no resolution any time. I need my money for the time I have spend for calling...
Verified
Verified Company
MTS Data Card
Customer Care Service available
MTS Data Card — Mentally harassment (complaint)
P
pinak84
from Delhi, Delhi
I had taken MTS Data Card internet connection & on july 2015 i already mailed to disconnect to customer care but no reply then i went to its outlet on 15th july 2015 to know the procedure of closing & that outlet guy checked my connection status & told me to clear my outstanding till that day & i immediately clear all the dues with proper documents, then he assured me that all formalities have done now within 48 hrs i;ll get a call from retention team just to make a confirmation from my side, after long gap on 21st july a got a call from its retention Dept & closed my connection & also asked him that, now every thing is done said yes, actually they closed my account after long time back for their negligence, then one month later frequently got from its customer care to pay 172/-rs, when chased, no justified answer from them, now they are threatened me that criminal offence will be charged against me...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Value added services (complaint)
S
sujoykhan
Date:[protected] MTS no: [protected] I have subscribed for post paid 599 (5GB day 5GB night) with taxes it was to come to 683/- per month However, last month I got a bill of Rs 700 After several calls, I did not receive a feedback and I paid the amount This month, I get a bill of Rs 739 On checking the breakdown, they have added Value Added Services and add tax twice getting the figure to 739 This is a fradulent company which says one thing, and does exactly another Moreover, even though 1GB is left on 29th - the speed is so slow that even emails do not open...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Data Card No.[protected] (complaint)
H
hariharma
from Kolkata, West Bengal
Sir, I purchased an MTS data card no [protected] which was a defective device I wrote emails to Customer care & Appellate authority of MTS but they did not pay heed to my request. I paid the first month bill without any service later i sent them a request to disconnect and refund my deposit money yet they raised bill and sending me threat SMS...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Regarding MTS data card device malfunction (complaint)
A
azim12345
from Gurgaon, Haryana
I have a MTS data card device model (LAVA - DF800i) MDN - [protected] which start malfunctioning from the beginning of October month. Only sometimes it used to work else not though finally it stopped working at all and i lodged a complaint No OCT/5252 (configuration issue) which they close stating it is data card issue...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Accidental recharge (complaint)
H
Habeeb Abdulla
from Chennai, Tamil Nadu
they MTS isnt providing any features like that and they didnt helped me...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Broadband issue (complaint)
B
boby222
from Mumbai, Maharashtra
I bought an MTS connection happily and started surfing downloading, but wait I was crumbled every moment as slow speed hassle all my internet experience. And things didn't found any end here, further I suffer like hell when I decide to disconnect the dongle broadband. They called me every time, I paid my last bill twice and thrice again and when I was called from some Court (may be a fake call from MTS to terrify costumer), I was very much busy in other stuffs of my life...
Verified
Verified Company
MTS Data Card
Customer Care Service available
MTS Data Card — Speed issue and customer care not respond (complaint)
P
Pranav Kumar Chaudhary
activation of data card-MTS that there is connectivity issue and I am not getting speed as you have convinced me to purchase. I have sent several mails to customer care for site survey or to refund my hard earn money back against the dongle which is useless but customer care is not responding positively My data card no...
Verified
Verified Company
Mts
Customer Care Service available
Mts — No response to refund against the dongle. (complaint)
M
MrinalChand
from Chennai, Tamil Nadu
activation of data card-MTS that there is connectivity issue and I am not getting speed as you have convinced me to purchase. I have sent several mails to customer care for site survey or to refund my hard earn money back against the dongle which is useless but customer care is not responding positively...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Extremely bad service regarding customer satisfaction (complaint)
S
sanketg
contacted so many times to MTS customer. At last Thursday, 2 engineers visited my home to check the MTS data card connectivity and he faced same issue which I was faced since so many times. And he told me to give us update Friday (23rd OCt) before 6 PM. But till now no any update and no status update form MTS team...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Discriminating and giving fraud commitments during the purchase. (complaint)
K
kpatel17529
from Ahmedabad, Gujarat
I have purchased your MTS connection on 24th October, 2015(mts: [protected]) from a vendor who had build a tent on road . I purchased the MTS dongle for 500rs and was given me a offer for 999 monthly package with 24 GB data/unlimited. The donlge I got from the Person Hemant Soni(Aread Head Vadodara) gives a speed upto 3 mbps only whereas i was told for uptol 21mbps like the one I had prior (MTS : [protected])...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Second reminder . No speed (complaint)
C
Chunkathil
This is my second reminder. My number is [protected]. Name- Pramod Varughese Mathew. Place Trivandrum, Kerala-695028. G...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Very very slow network (complaint)
S
sathish0070
from Ernakulam, Kerala
I bought one mts dongle that is very nice 5 GB day, 5 GB night that time is mb finshed so very slow so i was change my plan 12 GB DAY, 12 GB night but i have a lot of GB but same issue is there but Asianet is very super 50 mpbs what a speed we are using in Office so i will change my network to asianet...
Verified
Verified Company
Mts
Customer Care Service available
MtsMTS Karnataka - Forcefully recovering money (complaint)
S
ShivaKumar400
from Bengaluru, Karnataka
Hello Team - I bought MTS wifi data card with postpaid plan of rental 999 with 40GB with speed upto 15 MBPS, but never it was beyond 2 MBPS in Bomanahalli as well in other locations of Bangalore, which i used for couple of months but then after speed was so low (below 1 mbps) due to which i could not perform my work, so i called MTS call center to rectify but they never responded on this...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Customer getting misguided (complaint)
S
Samrat Mitra
from Mumbai, Maharashtra
state the fact that MTS India had forcefully taken a payment against the bill that they had levied on my connection (MTS Number [protected] / account number [protected]) though I have not used the connection from the very first day it was installed. I had received a call approach from their telecaller sales team with a good connectivity serivce for which I had taken the WIFI dongle from their department by paying Rs 1200/- cash...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Product delivery (complaint)
T
thahirvly
from Mumbai, Maharashtra
Hi, I ordered a MTS wifi modem online. After few days one guy called me (Mob number - [protected]) and told that he will send another guy for delivering modem, the next day[protected] one guy came (mob number - [protected]) and collected ID proof and given modem, he taken Rs. [protected] for modem, 100 for charger and 100 as service charge) for the same and given a box, I checked the box in front of the guy, and there was no charger in the box as they offered for that much money...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Complaint regarding caller tune (complaint)
A
Aryan Rathore
My [protected] is mts postpaid connection and i wants to start my company name callertone but mts starts any rajasthani song. they also charged in bill. imany times i called to costomer care number but they always cut my call after 15 mints...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Wifi device not activated (complaint)
R
rovendra kumar
through internet from MTS online store on date[protected]. Device doesn't activated yet. When I call to customer care they give only date not a proper solution. When I call to sales executive he uses abusive language with me when I told him to return the device. Please help me to refund my money...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Non payment notice (complaint)
A
andy238
from Delhi, Delhi
My MTS number is [protected]. I lost my MTS card almost a year ago . I immediately reached the customer support asked them to disconnect and also informed I paid all pending bills. The customer support agent told they cannot deactivate the account and I need to talk to the franchisee company who sold the card...
Verified
Verified Company
Mts
Customer Care Service available
Mts — New postpaid connection issue (complaint)
R
rajesh_madurai
from Delhi, Delhi
I bought a MTS postpaid Datacard on 17th Oct'15. They told that it will get activated on the same day by evening and executive will come for the address verification. But the verification team came on Sunday 18th Oct'15 around 8:00 pm, by that time I was out of town so I requested him to come on Tuesday between 3:00 pm to 5:30 pm...
Verified
Verified Company
Mts (Sistema Shyam Teleservices)
Customer Care Service available
Mts (Sistema Shyam Teleservices) — Wireless Internet Service (mobile network) (complaint)
HolyDevil0000
from Konnagar, West Bengal
I have been a good customer of MTS (Sistema Shyam Teleservices) for over 1. 5 years now, despite of the fact that their services were pathetic and the service team along with resoltions were unbearably sloppy and unprofessional; least to mention erratic. From the beginning, I had speed issues with the connection...
Verified
Verified Company
Mts
Customer Care Service available
Mts — Failure to cancel service (complaint)
S
subrata2551
paid connection with MTS and I have called customer care but of no avail. I have chatted with customer care on online chat but of no avail and I have email several times to customer care but of no avail. I don't understand the reason why there is no action from MTS regarding my complaint. Is this the way MTS deals with its customers...