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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 33

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C
Chunkathil
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Second reminder . No speed

Address:695028
Website:all sites

This is my second reminder. My number is [protected]. Name- Pramod Varughese Mathew. Place Trivandrum, Kerala-695028. Got MBLAZE on 16/10/2015. Downloading speed is 0.1Mbps. Complained via customer care but closed my request without resolving. Complained via mail last week, but no action yet. I want a service personnel to check the speed in my desktop during peak hours (7-8pm). Please attend to my request....
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sathish0070
from Ernakulam, Kerala
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Very very slow network

Address:Ernakulam, Kerala, 682025

I bought one mts dongle that is very nice 5 GB day, 5 GB night that time is mb finshed so very slow so i was change my plan 12 GB DAY, 12 GB night but i have a lot of GB but same issue is there but Asianet is very super 50 mpbs what a speed we are using in Office so i will change my network to asianet...
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S
ShivaKumar400
from Bengaluru, Karnataka
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MTS Karnataka - Forcefully recovering money

Address:Bangalore, Karnataka, 560068
Website:www.mtsindia.in/3GPlus

Hello Team - I bought MTS wifi data card with postpaid plan of rental 999 with 40GB with speed upto 15 MBPS, but never it was beyond 2 MBPS in Bomanahalli as well in other locations of Bangalore, which i used for couple of months but then after speed was so low (below 1 mbps) due to which i could not perform my work, so i called MTS call center to rectify but they never responded on this. So, I stopped using MTS data card. And the they sent...
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Samrat Mitra
from Mumbai, Maharashtra
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Customer getting misguided

Address:Kolkata, West Bengal, 700036
Website:www.mts.in

To The Concerned Department, Consumer Complaints Forum India Respected Sir, This is to bring it to your kind attention that I, Sri Samrat Mitra residing at 98/1/28, G.L.Tagore Road, Kolkata - 36 would like to state the fact that MTS India had forcefully taken a payment against the bill that they had levied on my connection (MTS Number [protected] / account number [protected]) though I have not used the connection from the very first...
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T
thahirvly
from Mumbai, Maharashtra
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Product delivery

Address:560076
Website:www.mtsindia.in

Hi, I ordered a MTS wifi modem online. After few days one guy called me (Mob number - [protected]) and told that he will send another guy for delivering modem, the next day[protected] one guy came (mob number - [protected]) and collected ID proof and given modem, he taken Rs.[protected] for modem, 100 for charger and 100 as service charge) for the same and given a box, I checked the box in front of the guy, and there was no charger in the...
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A
Aryan Rathore
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Complaint regarding caller tune

Address:Jaipur, Rajasthan, 302012
Website:mtsindia.in

My [protected] is mts postpaid connection and i wants to start my company name callertone but mts starts any rajasthani song. they also charged in bill. imany times i called to costomer care number but they always cut my call after 15 mints....
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R
rovendra kumar
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Wifi device not activated

Address:New Delhi, Delhi
Website:www.mtsindia.org

I(Rovendra Kumar) have bought WiFi device through internet from MTS online store on date[protected]. Device doesn't activated yet. When I call to customer care they give only date not a proper solution. When I call to sales executive he uses abusive language with me when I told him to return the device. Please help me to refund my money....
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A
andy238
from Delhi, Delhi
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Non payment notice

Address:600091

My MTS number is [protected]. I lost my MTS card almost a year ago . I immediately reached the customer support asked them to disconnect and also informed I paid all pending bills. The customer support agent told they cannot deactivate the account and I need to talk to the franchisee company who sold the card. I told I have no idea it is sold via franchise and I don't have any contact. She told sine u lost the card u will be not receiving...
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rajesh_madurai
from Delhi, Delhi
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New postpaid connection issue

Address:Chennai, Tamil Nadu, 600083

I bought a MTS postpaid Datacard on 17th Oct'15. They told that it will get activated on the same day by evening and executive will come for the address verification. But the verification team came on Sunday 18th Oct'15 around 8:00 pm, by that time I was out of town so I requested him to come on Tuesday between 3:00 pm to 5:30 pm. I didn't get a proper response for it. Tuesday I called and asked when they are coming for verification,...
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HolyDevil0000
from Konnagar, West Bengal
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Wireless Internet Service (mobile network)

Address:712246

I have been a good customer of MTS (Sistema Shyam Teleservices) for over 1.5 years now, despite of the fact that their services were pathetic and the service team along with resoltions were unbearably sloppy and unprofessional; least to mention erratic.

From the beginning, I had speed issues with the connection. I lodged numerous complaints and each time it was closed abruptly without any resolution. Initially, I enquired a...
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S
Sivaraj A
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Took money but not recharge

Address:Chennai, Tamil Nadu, 600095
Website:mts customer care

Iam just fedup with this mts prepaid data card everytime iam doing my recharge but they only taking money from my account but not recharge, for this complaint also they are not taking response this is my 4th time they have plucked my money than what is the use of giving back this after a month this is the way they with customers,...
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S
subrata2551
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Failure to cancel service

Address:Kolkata, West Bengal, 700110
Website:www.mtsindia.in

I wanted to cancel my post paid connection with MTS and I have called customer care but of no avail. I have chatted with customer care on online chat but of no avail and I have email several times to customer care but of no avail. I don't understand the reason why there is no action from MTS regarding my complaint. Is this the way MTS deals with its customers. In the past I believed MTS is a company which provides services which had value...
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Saje77
from Bengaluru, Karnataka
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MTS Mblaze Ultra Wifi DF800

Address:Bangalore, Karnataka, 560035
Website:www.mtsindia.in

Order Confirmation No. [protected] MDN no: [protected] I purchased a wifi dongle from official MTS online website on 1st April. As per the plans mentioned on their website as per 1st April, I selected available plan and paid for the dongle i.e. (Rs 999 for 20gb day+20gb night = 40gb data). I also confirmed the same with MTS customer care and I got e-bill confirmation with plan and price as per my purchase. | called also a representative...
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C
chaks23
from Mumbai, Maharashtra
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Closure Request not processed properly

Address:Chennai, Tamil Nadu

I gave a request for closure of my MTS Wifi ([protected]) on 02-Sep-2015. The Customer Care calculated an amount of Rs.961 and asked me to pay it for closure. I paid that amount on that day itself. The connection was not terminated. On 22-Sep-2015, I was asked to pay another Rs.722 and call again to take a closure request. I paid Rs.622 as there was a waiver request for Rs.100. I called the Customer Care again after paying the amount and...
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M
mohandce
from Delhi, Delhi
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Bill payment

Address:New Delhi, Delhi, 110051

Hi all I am using data card of MTS. At the time of purchasing the data card, i was told that i can ay the bill through net Banking.but whenever i ay the bill by net banking, money is not transferred to their account.I about about this to them many a time. but after 9th of every the add late charges but improving their services. I have received a call from Jyoti who claims to be lawyer from tis hazari court. she told me the bill or face...
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G
guitarlover27
from Mumbai, Maharashtra
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Mts dongle fake bill generated

Address:New Delhi, Delhi
Website:Mtsindia.in

Mts dongle [protected] [protected]@gmail.com I bought mts dongle an year back. But then due to their poor service, I stopped using it before 6 months and also cleared the bill and informed their customer executive as well.Still they are repeatedly sending me fake bills with amount addition every month.I contacted their customer executive as well but to no use. Please take appropriate legal action against such fraud companies who harass customers...
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C
chat2amit
from Gurgaon, Haryana
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Complaint mts dongle no:8459927026,

Address:Gurgaon, Haryana, 122017

I have taken MTS dongle one week back, but i am getting very poor customer support, i am unable to setup this NEW MTS DONGLE to access MTS broadband, Extremely poor service quality fo MTS, despite so many complaints on customer care of MTS, no one from MTS is helping em setup and configure my MTS dongle...and I am not able to sue the same.. But I am sure MTS will bill em for the last 3 days where my dongle is not properly configured by...
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R
Rajmohanji
from Chennai, Tamil Nadu
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Data card - 3G billing for 2G- MTS , Chennai GREAT CHEATERS

Address:Chennai, Tamil Nadu, +91
Website:MTS

I am MOHAN Mob: [protected] I bought a data card for Rs .1300/- in chennai 3G services are are not activated in my area and when I surrendered the data cad, they have billed me FOR 1 GB - 280 Rs without giving 3 G service. Also delayed their reimbursement. CHEATERS....
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A
anmol2050
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After Sale Sercice

Address:New Delhi, Delhi, 110015

I Bought a dongle from Mts DNS no : [protected] i have a laptop with windows 8.1 their device software is not working for which i have complained so many times but no response yet due to which i have decided to complaint on this forum. kindly help me for the same. Regards Anmol Sharma...
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Address:Jaipur, Rajasthan, 302005
Website:mtsindia.in/mblaze

I have been using MTS Mblaze Dongle from last 6months approximately and i have filled my complains around 20 times in these months still i dont listen anything from them not a permanent solution from there side. They say 7MBPS speed as their services but not a single time its been upto 7mbps speed they lie, they fake about there services, a month back what they provide me a solution that High usage is being done in my area sorry we cant provide...
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