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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 32

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S
Shahul Hameed k
from Bengaluru, Karnataka
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Disconncetion

Address:635109

Disconnect my MTS postpaid data card no - [protected] The same has been intimated to Hosur -Tamilnadu show room during last month (October '15) itself. They told to pay to outstanding as on that date. I have paid the same. But they have not disconnected and now asking me to pay for one more month. Please resolve....
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Pranjal AB Nautiyal
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Net speed

Address:Dehradun, Uttarakhand, 248001

I recharged my mts data card([protected])with stv 699 on 1st of november 2015 and used my all 7 gb data till 11th of november and then i was having the unlimited stv according to the prepaid plan with very low speed, than i recharged my data card on 12th of november withh stv 499 with high speed data and i got 5gb data accordinng to plan but the problem is that whenever i recharge with any stv my net speed is always high...but this time it...
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P
praaveenvr
from Salem, Tamil Nadu
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MTS no range in coimbatore.

Address:641014
Website:www.mtsindia.in/mts-coverage.html#one9

I have seen coimbatore has been listed in coverage list of MTS(https://www.mtsindia.in/mts-coverage.html#one9). I purchased by seeing this list but didn't work in coimbatore. MTS customer care is not replying properly. Saying you can use when you go out of coimbatore. Why should i go out of coimbatore to use inter net brilliant customer care :) So i suggest people not go for MTS...
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K
k.mohanrao
from Bengaluru, Karnataka
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Disconnected

Hi MTS I am not going to use MTS anymore Please suggest me how to get it disconnected from MTS Post paid services for the num [protected] i have settlled all the dues. Please call me and inform the procedure. k.mohan rao [protected]...
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S
SunithaRaju
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Data card

Address:Bangalore, Karnataka, 560041
Website:www.mtsindia.in

Hi,
My MDN number is [protected]. I had raised an issue regarding connecting my laptop and my mobile simultaneously as promised to me while giving the data card and the connection. I as promised to connect 5 devices at once but here i see for many reasons I am not able to connect the two devices. I call the customer care repeatedly and I would do is follow the instructions of them and I have done all the troubleshooting accordingly...
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Address:New Delhi, Delhi, 110062

Please refer my complaint 3262 dated 08 Nov 15 as given by your department by toll free site. My connectivity in the region of Air Force Station Tughlakabad near Tigri Village and Bartra Hospital is always going missing or disconnected while working. Please make it fast and resonable connectivity....
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N
nnsnsathappan
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Reduce the Internet bill

Address:620102
Website:MTS Ultra WiFi

Sir, I am having mts internet connection ( [protected] ) .For the month of October 2015, the bill amounted was stated as Rs.854 . I have not activated any VAS nor asked anyone for VAS. So reduce the bill amount as Rs. 798 and send me the bill copy. I would like to add that the speed of the internet was slow, MOST of the days of October 2015, in such a way that, I did not use even the normal GB alloted to me. Please increase the speed,...
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S
Shashank Bisht
from Delhi, Delhi
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Unfair bill generation

Address:110022

To whomsoever it may concern, I am a user of mts m blaze device and I told them two months back to deactivate the service but still they are generating bill. The message is as follows :Bill of Rs. 607 for your MTS No. [protected] is unpaid. Avoid Service Disruption-pay now via www.mtsindia.in.Pls ignore if already paid....
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D
dkdeepak641
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Bad internet connection

Address:New Delhi, Delhi, 10076
Website:mtsindia.in

I bought a MTS wifi router the representative of told me its 3G+ router you will get speed more then 5mbps . i wasted my Rs.2500 to get that wonderful connection . unfortunately i am getting speed of 25kbps to 300kbps max. i called to customer care 2 days back they told me don't worry we are working on our network connection will stable soon . but still i am facing same problem . i need high speed internet to do study they are mocking...
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S
sanketg
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Speed and connectivity issue

Address:Ahmedabad, Gujarat, 380061
Website:Mts.in

Hello, I am using MTS more than 1+ years and still I am not happy with the service. I have complained so many times in the last month. But, every time MTS dep. closed the complaint without my approval. No support, no resolution any time. I need my money for the time I have spend for calling. Not recommend to any people. Last time I am using this and I will not renew this service. Thanks....
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P
pinak84
from Delhi, Delhi
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Mentally harassment

Address:New Delhi, Delhi, 110014
Website:www.mts.com

I had taken MTS Data Card internet connection & on july 2015 i already mailed to disconnect to customer care but no reply then i went to its outlet on 15th july 2015 to know the procedure of closing & that outlet guy checked my connection status & told me to clear my outstanding till that day & i immediately clear all the dues with proper documents, then he assured me that all formalities have done now within 48 hrs i;ll get a call from retention...
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S
sujoykhan
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Value added services

Address:Kolkata, West Bengal, 700156

Date:[protected] MTS no: [protected] I have subscribed for post paid 599 (5GB day 5GB night) with taxes it was to come to 683/- per month However, last month I got a bill of Rs 700 After several calls, I did not receive a feedback and I paid the amount This month, I get a bill of Rs 739 On checking the breakdown, they have added Value Added Services and add tax twice getting the figure to 739 This is a fradulent company which...
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H
hariharma
from Kolkata, West Bengal
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Data Card No.9143219110

Address:North 24 Parganas, West Bengal, 700056
Website:www.lavamobiles.com

Sir, I purchased an MTS data card no [protected] which was a defective device I wrote emails to Customer care & Appellate authority of MTS but they did not pay heed to my request. I paid the first month bill without any service later i sent them a request to disconnect and refund my deposit money yet they raised bill and sending me threat SMS. My friend Mr. Sabuj Ghosh took an MTS Mobile no.[protected] from which balance would be deducted...
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A
azim12345
from Gurgaon, Haryana
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Regarding MTS data card device malfunction

Address:New Delhi, Delhi, 110008
Website:www.mtsindia.in

To whomsoever it may concern,

I have a MTS data card device model (LAVA - DF800i) MDN - [protected] which start malfunctioning from the beginning of October month. Only sometimes it used to work else not though finally it stopped working at all and i lodged a complaint No OCT/5252 (configuration issue) which they close stating it is data card issue.

Lodged another complaint OCT/7731 they closed it again without...
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H
Habeeb Abdulla
from Chennai, Tamil Nadu
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Accidental recharge

Address:Kasaragod, Kerala, 671123
Website:www.mts.in

Sir today 1/11/2015 I accidentally recharged 500rs instead of 499...the 500rs came to my main account...I called the customer care they tild I hav to use the internet from main account itself for that I have to pay 50ps per mb..that is a big loss for me...sir I feel it cheated as normally from mobiles we can select any plan by sending text to the providers...they MTS isnt providing any features like that and they didnt helped me...
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B
boby222
from Mumbai, Maharashtra
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Broadband issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I bought an MTS connection happily and started surfing downloading, but wait I was crumbled every moment as slow speed hassle all my internet experience.

And things didn't found any end here, further I suffer like hell when I decide to disconnect the dongle broadband. They called me every time, I paid my last bill twice and thrice again and when I was called from some Court (may be a fake call from MTS to terrify costumer),...
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P
Pranav Kumar Chaudhary
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Speed issue and customer care not respond

Address:New Delhi, Delhi, 110059

Sir, I would like to inform that i have complaint to CS on 2nd day of activation of data card-MTS that there is connectivity issue and I am not getting speed as you have convinced me to purchase. I have sent several mails to customer care for site survey or to refund my hard earn money back against the dongle which is useless but customer care is not responding positively
My data card no.[protected]
my phone no. [protected]...
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M
MrinalChand
from Chennai, Tamil Nadu
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No response to refund against the dongle.

Address:110032

Sir, I would like to inform that i have complaint to CS on 2nd day of activation of data card-MTS that there is connectivity issue and I am not getting speed as you have convinced me to purchase. I have sent several mails to customer care for site survey or to refund my hard earn money back against the dongle which is useless but customer care is not responding positively. At the time of purchase from the vendor, it was told to...
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Address:Ahmedabad, Gujarat, 380061
Website:mts.com

Hello, I have contacted so many times to MTS customer. At last Thursday, 2 engineers visited my home to check the MTS data card connectivity and he faced same issue which I was faced since so many times. And he told me to give us update Friday (23rd OCt) before 6 PM. But till now no any update and no status update form MTS team. Such ridicious service. Do not use next time. DO not recommend to others. Thanks....
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K
kpatel17529
from Ahmedabad, Gujarat
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Discriminating and giving fraud commitments during the purchase.

Address:Vadodara, Gujarat, 390023
Website:www.mtsindia.in

I have purchased your MTS connection on 24th October, 2015(mts: [protected]) from a vendor who had build a tent on road . I purchased the MTS dongle for 500rs and was given me a offer for 999 monthly package with 24 GB data/unlimited. The donlge I got from the Person Hemant Soni(Aread Head Vadodara) gives a speed upto 3 mbps only whereas i was told for uptol 21mbps like the one I had prior (MTS : [protected]). The one I am using right now...
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