Aakash Institute — Request for refund.
Sir, i would like to inform you that, my son Abhishek. From jamtara, has been admitted for jee two year coaching course,
On 25 th / October 2021, at bokaro centre.
Time of discussion with counsellor at the center, we were not aware of any policy about refund and not informed to us by the counsellor,
Only we dicussed about the fees structure, timings, about course and any discount percentage. And also this is late admision, councellor told us.
only one or two classes done not more, and councellor taken signature by me and by my son on some papers. We thought may be admission Form, registration form, late admission permission letter etc., (We don't have proof for what he told only oral discussion.
As requested by councellor we made a payment of Rs 31, 259,
We have not recieved any detailed fee structure.
My son attended his 1st class on 26/10/21, Tuesday, we have not informed when the batches commenced, (On which date batch has Been commenced).
Due to financial crises and, more over poor quality of teaching by ordinary teachers.
This has been told by my son after attending few days classes, (But we have not told this at the time of refund claim, because scared of not refund.
And not to degrade the coaching center.)
My son not attended the classes from 27th, October, 2021,
This has been informed to coaching center on 28/10/2021 at their office, as my son visited personally to coaching center aakash institute, Bokaro around 3:30pm. (Because I live in jamtara which is around 100km away from bokaro)
He requested the coaching center to refund the paid amount, and after asking so many questions they only agreed to pay Rs 14000
Remaining amount they refused pay beacuse according to coaching center refund policy. If i request and questioned about this they said
You agreed to our condition and refund policy and you signed the policy at the time of addmision. But really we were not aware of any refund Policy, while signing addmision paper and other papers as per proceduce we signed the coaching center refund policy paper,
If coaching center deduct more amount out of 31, 259, (This amount is already transfed to there a/c) this will be very very difficult to Maintain for my son furthur studies, we will be in financial trouble, This will affect my son's further studies, atleast 95 % refund if i get, this will be helpfull, 5 % they keep for our mistake done for taking admission.
I have a doughter also currently she is in class 9 and I have to maintain her fees as well which will become very difficult for me if I dont get atleast 95% back.
So I request you please help us in geting refund amount from the aakash coaching center, bokaro
This is my sincere request. Kindly oblige.
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Aakash Institute customer support has been notified about the posted complaint.