[Resolved] Aakash Institute — very poor response and below standard reply at akash institute in jabalpur, mp | |||
R/sir, I enquired today on toll free no [protected] at 11.50 am on 09.11.2019 to know the result of my son vedant gupta in anthe-2019. However she informed with congratulation that your son will get 55% scholarship in tution fee. Further she advised that since fee structure vary statewise hence my call has been connected to jabalpur branch for further authentic information. It is very unfortunate that representative of jabalpur branch did not provide information and disconnect the call saying me to be hold on for 5 minutes. However, i waited 25 minutes for returned call from their side but could not get any call back. As i did not get call back then i called at local number of jabalpur at [protected] who again told me to confirm in 5 minutes and made my call disconnected. She did not call me back once again. Third time i called to get it confirm then she casually replied that fee structure not available with me. Her reply was also very poor and below standard at the part of representative of this prestigious institute in the filed of engineering and medical. Her reply was that "sir aap pareshan mat ho.. Bad me mai bata dungi" Above incidents reveal that there is no discipline maintained with the counsellor of jabalpur branch especially her reply was very irresponsible and much below standard आप परेशान मत हो मैं मैं पता चलने पर बात दूंगी। it should be noted that he did not call back saying to be hold for 5 minutes and such reply is also awkward. I I also know that this institute is leading brand in the filed of medical and engineering. However it is expressed that my morale will not allow to admit my child in that institute where such type of poor response and discourteous behaviour is maintained. Can i request you to go through the above incidents and do needful under advice to the undersigned. Thanking you sir, Rakesh kumar F/o - vedant gupta Mob no [protected] Jabalpur (Mp) Was this information helpful? | |||
Jan 7, 2020 Complaint marked as Resolved Aakash Institute customer support has been notified about the posted complaint. Verified Support Dec 05, 2019 Aakash Institute Customer Care's response Dear Student! Apologies for the inconvenience caused. We've shared the details with the relevant team for further action. Please allow us sometime to get back.
| |||
1 Comment | |||
Comments
32%
Complaints
606
Pending
0
Resolved
191
+91 11 4762 3456
+91 11 3945 4545
Aakash Tower, Plot No-4, Sector 11, Dwarka, New Delhi, Delhi, India - 110075
View all Aakash Institute contact information
This is to inform that akash has recruited a fraud and criminal back ground person names ravi kiran earpula as branch head in karimnagar.
Person who has been in jail akash has recruited. AS it is pretige institute and does it recruits such people..
I request the complaince department to look into this,