Abans — delivery of washing machine and fridge

I made a payment 2 weeks back at abans kolpity branch, sales person (Josoph pradeep)
He promised to deliver the stuffs within 2 weeks and i kept calling him asking the update or when the delivery is. But all he responds is that the delivery guys phone is switched off or they are not answering the calls
What kind of a service is this?? After making full payments and they don't no when they can deliver
Absured service... I am not gonna purchase a single good from. Abans anymore.. Disgusting service