| Address: | Gampaha - My details are on the invoice attached |
I paid for Abans AC BTU2400 to Gampaha showroom (139990/RS) on 6h April and they promised me to install the unit before the Sinhala New year (before 13th April). After several calls to the branch manager (every time said will arrange today) ultimately two guys came by motorbike today (13th April around 3.30Pm) and open the box and said no brackets to fix the unit.They didn't bring any tools even no screwdriver with them. They kept open all over the floor and left will bring the brackets. They never come back until 7.00PM even no response to their phone, then reported to Showroom manger. He didn't answer the phone and I got a text message with a mob no to contact Zonal manager Shiramtha. He didn't answer . Ultimtely no zonal manager, showroom manger or installer did not response my calls. I know that definitely no job done today. So texted both managers to not to send the same team again. I[censored]nable to send different team I will do with my own staff. These things spoil the name of Abans. As a customer I am so upset of behaviour of the installation team. Sorry to make such comment. Please arrange to make the installation even after the holidays with proper installation team. ( I don't want to see those team again at my premisses) T Leelaratne 226 Belummahara Mudungoda [protected]
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