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Abbott Complaints & Reviews

2.1
Updated: Jul 27, 2025
Complaints 112
Resolved
42
Unresolved
70
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S
sonhim02
from Lucknow, Uttar Pradesh
Apr 19, 2020
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We have purchased similac 500 gm milk powder can, and opened it just 2 weeks back, while we kept it in cool place, but today the product got torned up and fungas have been attracted by it, now the complete powder can is waste, moreover the chemist dont want to replace it

This is worst ever experince and due this issue i will never go with similac product and will try some other brand, i hope you understand the matter and help me regarding this issue
Thanks
Himanshu.
Abbott customer support has been notified about the posted complaint.
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    H
    Apr 18, 2020
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    We bought 2 strips of Limcee+ orange flavour tablets with batch number VBE0144 manufacturing date 05/2019 & best before 18 months. We found that they are spoilt & has some weird taste. We know this as we've been regularly taking these tablets & these are chewable. Wanted to bring it to the notice of the company & make people aware of such hazards.
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      D
      Deepak K Jain
      from Lucknow, Uttar Pradesh
      Feb 12, 2020
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      Address: Opp Narayan Mistan BHANDAR, Rakhi house, Jodhpur, Rajasthan, 342001

      We have a blood sugar machine which is not working properly. The problem is that when we are inserting the stick it is not asking the blood sample and rather it is showing ‘e-6’. The model name is optium xceed and the model number is xce311-1073. We are using this machine since last 10 years. Please contact us:
      Name: deepak k jain
      Email address: [protected]@yahoo.co.in
      Mobile no. [protected]
      Abbott customer support has been notified about the posted complaint.
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        A
        Arunpisharath
        from Mumbai, Maharashtra
        Oct 31, 2019
        Resolved
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        Resolved

        Address: Thane, Maharashtra

        Sir,.
        I am arunkumar p p from kerala. I have updated my name and date of birth in epfo site. It has been approved by employer but not approved by pf office thane. I am facing a seroius issue now. My father has a major surgery and dialysis during the month of november. I am in shortage of money. My only hope is this pf.
        If this date of birth and name is updated then only i can withdraw money. So please help to solve this issue at the earliest.
        Uan no.[protected]
        Pf no. Tha/tha/0203611/000/0001866
        Dec 6, 2019
        Complaint marked as Resolved 
        Abbott customer support has been notified about the posted complaint.
        Verified Support
        Nov 01, 2019
        Abbott Customer Care's response
        Dear Arun
        Thank you for connecting with us at Abbott.
        Kindly share your mail ID and contact details. We will direct the query to the relevant team.

        Regards
        Webmaster
        Abbott - India
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          M
          Mangla Park
          from Mumbai, Maharashtra
          Oct 29, 2019
          Resolved
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          Address: a 32 mangla aprk society behind navrang hospital vip road kareli baug, Vadodara, Gujarat, 390022

          It was observed that price variation since couple of months of produt eption 300 mg.

          During feb 2019 mrp 183.04 / exp jan 2021 batch sde0017
          may 2019 mrp 190.85 exp apr 2021 batch sde0038

          further, in your website under price list head - the mrp shows rs.173.12 ( item sr no 114 in xls sheet) sap code:[protected]

          please look into matter and justify the same

          deepak mehta
          vadodara
          [protected]
          Nov 5, 2019
          Complaint marked as Resolved 
          IT WAS OBSERVED THAT PRICE VARIATION SINCE COUPLE OF MONTHS OF PRODUCT EPTION 300 MG. (30 Tablets in bottle) DURING FEB 2019 MRP 183.04 / EXP JAN 2021 BATCH NO :SDE0017 MAY 2019 MRP 190.85 EXP APR 2021 BATCH NO: SDE0038 FURTHER, IN YOUR WEBSITE UNDER PRICE LIST SEGMENT - THE MRP SHOWS RS.173.12 ( ITEM SR NO 114 IN XLS SHEET) SAP CODE:2040000043 and this is after GST applicable. Kindly look into matter & intervene . deepak mehta 9898166653 PS: Till 05.11.2019 NO REPLY FROM M/S ABBOTT LABORATORIES IN-SPITE OF REMINDERS SENT THROUGH EMAIL.
          Abbott customer support has been notified about the posted complaint.
          Nov 05, 2019
          Updated by Mangla Park
          IT WAS OBSERVED THAT PRICE VARIATION SINCE COUPLE OF MONTHS OF PRODUCT EPTION 300 MG. (30 Tablets in bottle)

          DURING FEB 2019 MRP 183.04 / EXP JAN 2021 BATCH NO :SDE0017
          MAY 2019 MRP 190.85 EXP APR 2021 BATCH NO: SDE0038

          FURTHER, IN YOUR WEBSITE UNDER PRICE LIST SEGMENT - THE MRP SHOWS RS.173.12 ( ITEM SR NO 114 IN XLS SHEET) SAP CODE:[protected] and this is after GST applicable.
          One tablet in a strip found damage and cracked.
          B. No. GED0122
          MFG. 10/2018
          EXP. 09/2020

          eptoin 300 mg - Comment #3573148 - Image #0
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            M
            mz mz
            from Ahmedabad, Gujarat
            Oct 21, 2019
            Resolved
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            Resolved

            Address: B 13 balaji park, near lad society, vastrapur, Ahmedabad, Ahmedabad, Gujarat, 380015

            Dear Abbott

            I purchased Doliprane 500 tab from one pharmacy. I found one broken tab in intact blister.

            Pl check and update me on this

            As I m aware with abbott quality, requested to investigate

            Details

            Doliprane 500
            B.no ADD0184
            EXP JUL 2021

            My contact
            [protected]@rediffmai.com
            [protected]
            +1 photos
            Nov 24, 2019
            Complaint marked as Resolved 
            Abbott customer support has been notified about the posted complaint.
            Verified Support
            Oct 23, 2019
            Abbott Customer Care's response
            Thank you for connecting with us at Abbott.

            Please note your query has been sent to the respective team for appropriate analysis and response to the query.

            Regards,
            Webmaster
            Abbott - India
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              G
              GauravMatkar
              from Mumbai, Maharashtra
              Oct 19, 2019
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              Address: Thane, Maharashtra, 400607

              Purchased a similac advance 3 follow up formula for baby from pharmacy in arcadia, hiranandani, thane west.
              Tasted foul and with pungent odour
              Mfg 16/04/2019. Pkg 10/05/19
              Exp 07/10/20. Batch no 04017mn2

              Contact name : gaurav matkar
              Mob no +91 [protected]

              Please take cognizance of the complaint and connect immediately on the contact number shared
              Abbott customer support has been notified about the posted complaint.
              Dear Gaurav, request you to provide your contact number in order to understand the type of query our Customer Service Team needs to get in touch with you. Please note your contact number is showing protected.
              My name is Parul Sahni, I have purchased similac 1, but the colour of the product is very bad. pls get in touch with me

              Regards,
              Parul Sahni
              [protected]
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                R
                Raghujotsna
                from Hyderabad, Telangana
                Sep 30, 2019
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                Address: E 606, Bhavyas Anadam, 500090

                I am using optium xceed meter (Serial number xce[protected] for the last 9 years. I am told in market that you have stopped marketing optium freesyle strips to suit to this machine.

                I was contacted your customer service representative 15 days back and told me to exhaust all the sugar strips i am presently having and told me to contact
                Once they are exhausted.

                Reresentative promised me to take action after i contact.

                Today 3 times i tried to contact customer reperesentative on phone and could not talk since they were busy and not came on phone.
                Hence i am sending this mail.

                Pl replace my old optium xceed meter with the new one as discussed last week.

                My phone no is +91 [protected]. My address for sending courier

                Raghavendra huilgol
                E 606, bhavyas anandam
                Nizampet
                Hyderabad-500090
                India
                Abbott customer support has been notified about the posted complaint.
                I need this product in urgent need so plss let me know wether it is present in tirupathi
                Similar advance 3
                Am using similar for 1 year. This is the second experience. Manufacture date 15/4/19. Packed 14/5/19. Expiry 6/10/20. 04017MN1
                Check out
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                  A
                  advindus
                  from Mumbai, Maharashtra
                  Sep 20, 2019
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                  Address: 12/26 Navjivan society, Mumbai, Mumbai City, Maharashtra, 400008

                  Bought above insulin from Nayan medical-khetwadi area, mumbai. After finishing the old Insulin, when new vial was opened, floating particles could be noticed. Immediately the chemist was informed. But he neither bothered to exchange the defective vial, nor could verify that the milky content was OK or Not, directing me-to run after your company, place complaint and bear agony of being foolish to buy a health medicine from a reputed company like Abbott.
                  Please call and immediately replace the defective insulin vial
                  +1 photos
                  Abbott customer support has been notified about the posted complaint.
                  Sep 20, 2019
                  Updated by advindus
                  The manufacturer of this insulin is torrent pharmaceuticals and is distributed by Abbott India Ltd, soon trombay Rd, Mumbai. Batch number: B-80094
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                    S
                    Sasikumar Boppana
                    from Hyderabad, Telangana
                    Sep 16, 2019
                    Resolved
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                    Resolved

                    Address: JAYALAXMI , SECOND FLOOR , STREET NO 2 , LANE NO 9, TARNAKA, Hyderabad, Telangana, 500017

                    I am cardiac patient having undergone aortic valve replacement in 2016 with tissue valve. I am 70 year old. I have been using calaptin 120 sr twice a day to control psvt for over 30 years now. It has served me well all these years but of late i feel breathlessness and feel like resting, my exercises tolerance is still good despite the feeling. My hear rate is around 62 while awake and 55 while resting. I wish to know at what rate the sr tablet released drug into the body. Can i switch over 80 mg thrice a day, which option is better. Physician has suggeste sr only
                    Nov 2, 2019
                    Complaint marked as Resolved 
                    Abbott customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 27, 2019
                    Abbott Customer Care's response
                    Dear Sir
                    Thank you for connecting with us at Abbott.
                    We have directed the query to the concerned department and they are working on the same.
                    Kindly share your mail ID or you can write to us at [protected]@abbott.com.

                    Regards
                    Webmaster
                    Abbott - India
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                      R
                      Raghujotsna
                      from Hyderabad, Telangana
                      Sep 13, 2019
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                      Address: E 606, Bhavyas Anadam Nizampet Road, Opposite to HDFC bank, Hyderabad, Andhra Pradesh, 500090

                      Dear Sir, I am told by Freestyle optium H strip dealers that you have phased out Abbott Xceed machine and new machine has been developed and Neo strip would be used against them.Optium H strips would not be supplied in future.
                      I am using Abbott Xceed machine Serial number XCE109-2031 for the last 9 years.Dearlers told me that you would replace the machine with a new one.
                      Pl let me know the modalities and how to go ahead and exchange the machine which would work with neo strips.
                      Yours sincerelyRaghavendra HuilgolHyderabadMobile [protected]Landline 040 49535418
                      Abbott customer support has been notified about the posted complaint.
                      I have been using limcee since last few years but now when I purchased the recent stock of June manufacturing, the composition tastes very different. It literally tastes like paper and very weird. Wanted to know if y’all have changed it or the product is faulty??

                      Please revert back on [protected]@gmail.com
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                        A
                        Arun Adalja
                        Aug 30, 2019
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                        limcee tablet complaint

                        Address: Mumbai City, Maharashtra

                        I purchased limcee tablet new pack with increased price from chemist. I found that while opening strip tablet was vet and colour was coming out. Batch novbe0138 mfg 05/19. Few year back also i have come across same problem and company replace the tablet. I do not understand why packing is not improved to suit the content of tablet. Tried to contact customer care but no one is lifting the phone and wasting time. Do they bother for customers...
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                        A
                        Arun Adalja
                        Aug 28, 2019
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                        Address: mumbai, Mumbai City, Maharashtra, 360005

                        Abbott india fmcg is making vitamin c tablets namely limcee and price was rs 14 for 15 tablets. Few days back they added plus in name increased price to around 50 rs for 15 tablets. I do not know whether any permission required for increase in price by just adding plus in the products. Fmcg company is charging by making small changes and increase the pricee whatever they like. Ministery of health must watch fmcg s activities for price and punish them. Wrote to customer care no reply.
                        Abbott customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 28, 2019
                        Abbott Customer Care's response
                        Dear Sir
                        Thank you for connecting with us at Abbott.
                        Please note that you can connect with us at [protected]@abbott.com or share your mail ID so that we can revert back.

                        Regards
                        Abbott - India
                        Aug 29, 2019
                        Updated by Arun Adalja
                        my email id is [protected]@yahoo.co.in and mobile no [protected]
                        Sep 05, 2019
                        Updated by Arun Adalja
                        no feedback.do we care for customer or not?
                        Hi,

                        I got an email today from [protected]@abbott-pharmaceutical.com offering a job in an overseas location. The email looked suspicious and hence I am reaching out to your company for taking any actions. This fake profile is registered on naukri.com as abbott employer.

                        Regards
                        Divesh

                        sudden increase in price by adding plus in product - Comment #3542976 - Image #0
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                          H
                          harishjoshi72
                          from Haldwani, Uttarakhand
                          Aug 24, 2019
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                          Address: 263139

                          I had purchased 50 shares of company on 17Oct1987.There was a bonus issue in 1998. My holding should reflect 100 shares.But my holding is only showing 50 shares.
                          I would like to add that I am still holding in PHYSICAL form my original shares of 50 .Certificate no 17581.
                          I have written more than 14 letters to company to correct my holding.But no action has been taken either by company or their agent KARVY Investor services
                          +1 photos
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                            B
                            BandeshD
                            from Gurgaon, Haryana
                            Jul 18, 2019
                            Resolved
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                            Resolved

                            Address: dc-156 dabua colony, Faridabad, Haryana, 121001

                            On[protected], i bought melalite 15 50gm. I made this purchase from local pharmacy.
                            Unfortunately, after unrapping i found the neck of the cream is cracked from joint so the spillage of cream happen. Also due to air the color of the cream also faded.
                            To resolve the problem. I would appreciate your replacement of product.
                            I look forward to your reply
                            Aug 19, 2019
                            Complaint marked as Resolved 
                            Abbott customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 18, 2019
                            Abbott Customer Care's response
                            Dear Sir
                            Thank you for bringing this to our notice.
                            Kindly share your contact details or connect with us at [protected]@abbott.com for further communication.

                            Regards,
                            Webmaster
                            Abbott - India
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                              R
                              RamanS64
                              from Mumbai, Maharashtra
                              Jul 9, 2019
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                              Address: B/402, Abrol House CHS Ltd, Ramchandra Lane Extn, Khandelwal Layout, Evershine Nagar, Malad west, Mumbai City, Maharashtra, 400064

                              Tablet rejoint 2 strips purchased from an chemist named rudr medicare, evershine nagar, link road, malad west mumbai 400064 12 days back has developed cracks inside blister.
                              Batch. No ged01114 mfd dt 09/2018 and exp dt. 08/20.

                              Patient. Name raman subramanian
                              Mobile. No [protected]
                              Mail id [protected]@rediffmail.com.

                              One strip stock in hand is being consumed
                              +3 photos
                              Abbott customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 10, 2019
                              Abbott Customer Care's response
                              Dear Mr Subramanian.
                              Thank you for bringing this to our notice.
                              Kindly share your contact details and email ID so that we can connect with you to investigate this further.
                              Also you can write back to us at [protected]@abbott.com.

                              Regards
                              Webmaster
                              Abbott - India
                              Jul 11, 2019
                              Updated by RamanS64
                              Raman Subramanian
                              Mobile no [protected]
                              Mail id Raman.[protected]@gmail.com
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                                S
                                Sneha Mahalunkar-Misal
                                from Pune, Maharashtra
                                Jun 7, 2019
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                                I would like to inform you the following for your kind perusal and immediate action that I am using pediasure for my son from past 1 years regularly. I bought a box of Pediasure from a medical shop near my area.
                                Batch No - 01031MN1
                                Packed on - 02 / 02 / 2019
                                Expiry Date - 16 / 07 / 2020

                                Today on 7th June 2019 I opened the pediasure box to make a frink for my son and I discovered a plastic piece in the powder. This is the very first time I have discovered something like that in the pediasure chocolate flavour powder and was shocked by seeing the plastic piece inside the pack. I was willing to lodge a complaint to the consumer court and other civic authorities but before that I though of mailing it to you. Their are tons of people buying this product for their kids and if something like this is ingested by the kids unknowingly it can cause major health problems and I think you should be concerned about it. Being a mother of a three year old I really want to hear from your side about the complaint mentioned above and I kindly request you to take necessary action regarding this.

                                Thanking you
                                Abbott customer support has been notified about the posted complaint.
                                Dear Sneha, we are very concerned to hear that. Kindly share your contact number with us so that our team will get in touch with you at the earliest.
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                                  Soumyadeep Bhowmik
                                  from Mumbai, Maharashtra
                                  Apr 5, 2019
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                                  I bought nepro hp 400 mg as my father is suffering from kidney disease. He is on dialysis. I was surprised. How could a renowned company do like that. I got legs of spider inside the packet.. My father already took half of the powder. I dont know what will happen next.. I appeal to the govt kindly expedite the matter. It will further create problem other patients too.
                                  +1 photos
                                  Abbott customer support has been notified about the posted complaint.
                                  I purchase a pediasure chocolate pouch on 25/04/2029 but the product is disputed then i go to the retailer they deney to replace it .its smell is like a burning refseed oil and a very bad experience with the product
                                  Hi, we are very concerned to hear that. Abbott takes all product quality feedback seriously. Please help us with your contact number and we'll get in touch with you at the earliest.
                                  I complained about nepro 400gm pack which had a chemical smell to the toll free number. I have 4 packs with me of the same batch number . It's more than 8 days nobody has called me till now. When I raised the complaint they told me they will replace the packs.
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                                    H
                                    HimAro27
                                    from Gurgaon, Haryana
                                    Mar 11, 2019
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    Hi,

                                    Ordered Thyronorm 12.5 mcg - 120 tablets from Medlife and on the sticker on the bottle, date of mfg, MRP, expiry date etc. details are completely missing. Ut is blank and I am now suspicious of the authenticity of the medicines. No bottle can be sold in the market without these details. Request you to please register my complaint against Abbott/Medlife for selling spurious medicines.
                                    +3 photos
                                    Apr 23, 2019
                                    Complaint marked as Resolved 
                                    Abbott customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 18, 2019
                                    Abbott Customer Care's response
                                    Dear Sir
                                    Thank you for bringing this to our notice.
                                    We request you to share your contact details.
                                    Also you can write back to us on [protected]@abbott.com.

                                    Regards
                                    Webmaster
                                    Abbott - India
                                    Today I have purchased Amoxyclav 625 and found defects in one of your tablets. I don't whether to consume or not.

                                    Batch no and details are in the photo attached.

                                    From G Prashanth
                                    [protected]@gmail.com

                                    batch no.,mfg. date and expiry date missing - Comment #3451947 - Image #0
                                    Dear sir
                                    Product name:Melalite 15
                                    Batch no: T8006
                                    I am always use melalite 15 cream but in this bach no of cream found damages.Kindly see below attachment photoes and solve my problem & and give me a new cream this is a critical problem.
                                    Thanx and regards
                                    Hiranya kumar das
                                    Mob:[protected]

                                    batch no.,mfg. date and expiry date missing - Comment #3457710 - Image #0
                                    batch no.,mfg. date and expiry date missing - Comment #3457710 - Image #1
                                    batch no.,mfg. date and expiry date missing - Comment #3457710 - Image #2
                                    batch no.,mfg. date and expiry date missing - Comment #3457710 - Image #3
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                                      K
                                      Kathirvel Subramanium
                                      from Bengaluru, Karnataka
                                      Feb 25, 2019
                                      Resolved
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                                      Resolved

                                      Address: Kavundampalayam, Coimbatore, Tamil Nadu, 641030

                                      Hi

                                      Recently, I purchased Insulin (Mixtard Penfil) for an elderly person at Thulasi Pharmacies, Kavundampalayam, Combatore. Later, realised it was not the right one and had to return & replace with the correct one. Unfortuantely, one of the sachet was peeled open and hence shop keeper refused to take back the item. Such mistake could happen to anyone as mafucturing companies keep changing the outlook of the packaging very often these days. On further investigation, the personnel in the pharmacies asked me to provide a written letter to the manufacturer (In this case Abbott Labs) for any refund.

                                      This was the first time I came across a situation wherein a customer has to provide a letter to the manufucturer to get a refund for peeling off the sachet. Though the situation was very unpleasent, I agreed to do so to check if this really is the case across.

                                      Would appreciate, if you could let me know the Return policy of your organisation as in this case wherein the customer accidently peeled off the sachet of the injection and not damaged the penfill item itself

                                      Looking forward to your response
                                      Apr 4, 2019
                                      Complaint marked as Resolved 
                                      Abbott customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 27, 2019
                                      Abbott Customer Care's response
                                      Dear Sir/Madam

                                      We are in receipt of your enquiry and hereby understand that you had purchased a different product than what was prescribed to you at Thulasi Pharma in Coimbatore.

                                      Please note that the company doesn’t usually change the outlook of the product packaging material.

                                      Any updates that are being taken up is in concurrence from the Indian Health authority.

                                      The product is identified by the generic name and brand name which remains constant. You should directly deal this matter with the pharmacy as the product is wrongly dispensed by them.

                                      In your case, you have also peeled off the penfill blister accidently and thereby have exposed the product to the external environment. Such activity doesnot fall under any kind of replacement.

                                      Thank You.

                                      B Regards
                                      Jagadish P
                                      The batch no. ACB6007 manufactured on July 2016 of acitrom 2 mg medicine is faulty. I have a mechanical heart valve and this is my regular medicine for keeping blood thin.
                                      Please remove this batch from market as it is creating more harm than benefit.

                                      Risha Syed
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