[Resolved]  Abhibus — 2 months completed but money not refunded yet

Address:Hyderabad, Andhra Pradesh

Irritating with abhibus. They didn't responding to my mail.2 months completed but not yet refunded I had booked ticket from hyderabad to vijayawada from this mail id:[protected]@gmail.com. I had cancelled the ticket on[protected] but the amount not refunded yet.I had also sent a mail to abhibus customer care. But they didn't reply to my mail They are very irresponsible. Refund Details Refund Amount: Rs 628.00 Discount Adjustment: Rs 0.00 Net Refund: Rs 628 Reference No: O_5326563 Refund Processed Date:[protected]:00 PM They just saying send the bank statement, We will contact with bank but they didn't I had sent complete bank statement to [protected]@abhibus.com and [protected]@abhibus.com but they didn't responding to my mail.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

As discussed, in the morning we have got your statement today and we have forwarded the same to the Payment gate way for cross verifying with your bank

Please find the order details for your reference

Order No. O_5326563
Refund Refrence Number: 627930
Refund Response Date:[protected]:34:54.74 Order Received: Sep 24, 2014
Shipped: Sep 24, 2014
Rs.628.0 refunded on Sep 26, 2014


Regrads
Abhibus
Dear Sir,

The Refund Reference Number is 75425314270270280301140

e apologize for the delay in the entire process. This is a failure refund transaction and the amount has been blocked by the bank. Unfortunately, ABHIBUS does not have control over the time taken by the bank to sort out these issue. We request you to wait for the next one week and check your bank statement. We also request you to speak to your bank customer care at the end of next week by quoting the reference number provided. You bank customer care will be able to trace the refund details using the reference number provided. Kindly reply to this email and confirm once you receive the refund to your account.

Once again our apologies for the inconvenience caused.

NOTE: PLEASE DO NOT EDIT THE EMAIL SUBJECT FOR TRACKING PURPOSE

Regards,
Customer Care Team,
ABHIBUS,

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