Abhibus.com — Worst service of ABHIBUS & VRL Travels

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Bangalore, Karnataka

Hello Team, I have booked a ticket(TID:2725966) to VRL Travels through ABHIBUS As i was carrying carton boxes the bus driver didn't allow me to board the bus saying to leave the luggage on the roadside and travel if i want to.Inspite of repeated request he simply said no and left the place Later when i informed the same to the customercare of Abhibus they say that luggage above 25kgs is not allowed.Icalearly quoted that the luggage is not above 25kgs, its just the carton box that i carried because of which the driver didnt allow me to board the bus Abhibus people sais that they couldnot get the approval from VRL people & hence they cannot refund my amount Without any mistake of mine i have lost my diwali day & 1300Rs of bus ticket and was left all alone on the road in heavy rain The customersupport of Abhibus has told me to do whaever i can but they are not ready to refund the amount without mentioning these restrictions (rules & regulations)in their website For no mistake i have lost my precious time & celebration with family which is 1000kms away (From Bangalore to ravulapalem) Request you to please do the needfull Its not for the money i want justice, its just to teach such a lesson and for their worst response that nobody can take any action towards them Regards, Devi