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AbhiBus Services India Complaints & Reviews

www.abhibus.com

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Updated: Feb 19, 2025

Complaints 450

Resolved

89

Unresolved

361

So far, so good. AbhiBus Services India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope AbhiBus Services India will keep up the work and continue to help more customers with their concerns even better 🤝

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Wrong bus allocated

Wrong bus alloted and charged high price

Bus pick-up is not properly

Highly charged for Cancellation

Refund for cancellation

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I want to send my money from abhicash account to cash account ?

Not allowing me to use my cash back balance

Bus Ticket Cancellation

cancellation policy and refund

Not stopped on my boarding point

Didn't get my cash back

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Refund of bus booking of Rs 7380

Highly charged for cancellation (Return journey)

AbhiBus Services India reviews & complaints page 17

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Address: Hyderabad, Andhra Pradesh, 500081

Website: www.abhibus.com

I had booked a GSRTC bus ticket from Rajkot to Dwarka (PNR - G13478653, Trip Code - 2000ABDDWKSLP30) for 24/10/2016 at 00:30 AM for my brother. My brother was not allowed to board the bus. According to conductor, his name was not there in the list of passenger and already seat is been reserved by another passenger. I immediately called up abhibus customer care, they assured me that this issue will be resolved in 48 hours and i was asked to...

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Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524124

Yesterday i.e on[protected] i was trying to book ticket from Nellore to vijayawada ticket it went till payment and payment was also done through internet banking but ticket was not booked.Transaction ID or Reference No:[protected]IGAADRIGG3.please refund my amount to the concerned bank account.As i dont have Abhi Bus User ID and password please refund my amount at the earliest....

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Address: Hyderabad, Andhra Pradesh, 500081

Website: www.abhibus.com

Dear sir,

This is pratap, i am trying to book a ticket from tenali to hyderabad on 23.10.2016 through abhibus (Mornigstar is operator). But i found a difference of 100 rs compared to operator but abhibus cheating people with higher fare than the operator fare.

For your kind reference please find the enclosed images you please check it the fare difference from abhibus and morning star travels.

And...

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Address: Hyderabad, Andhra Pradesh, 500081

Website: www.abhibus.com

Sir,
My friend and myself booked as travels bus from guntur to tirupati on 04.10.16 at 7.30pm. we have to reach tirupati by 2.30am and we have to make darshan in tirumala at the early hours of 6.00am and attend a business conclave in tirupathi but due to the irresponsible attitude of the bus crew who forgot to wake us up at tirupati stop. We woke up at 5.30 am on a highway 30kms before kolar town and we were in a shock as our schedule...

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Address: 560100

Website: www.kaleswaritravels.in

Please... Don't maintain kaleswari travels in abhibus portal, today my pickup time is8:15 pm but bus started at 2:30am overngt they are not fulfil seat they selling the seat private and they are gave seat with ladies to un-non persons...

Please don't maintain this travel into the portal... As of now i am facing problem this stupids not given reason to the customers..

Kindly don't maintain such travels it will...

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Address: Hyderabad, Andhra Pradesh, 500027

Website: Abhi bus.com

I was try to book ticket from visakhapatnam to hyderabad for 14:10:2016, but due to some reasons am unable to complete the transaction. one your executive called me and sent me another payment link citrus lyk something i have completed the payment but i didn't get any call back or ticket confirmation message. i was continuously calling to customer care but no one is giving me correct information. i just fed up from nxt tym i won't use this...

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Address: Hyderabad, Andhra Pradesh, 500028

Website: abhibus.com

I had booked a ticket from hyderabad to mangalore on 29.07.2016 (Ticket ref no.423816 order no. O_17878940a). An amount of rs.1290.00 was paid to abhibus through a/c but the ticket was not issued because there were no seats. Without seats, the company took the payment. Later they realised their mistake and sent a mail that the amount was refunded to my a/c which was a big lie. When i protested, they asked for my bank statement. Asking for...

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Address: Bangalore, Karnataka

Hi sir/madam,

I always had a good experience with royal travels.
I had booked my return ticket from belgaum to bangalore on 7th september 2016
And had checked the drop point too and it was mentioned as madiwala.
But the bus did not drop me till madiwala and said anand rao circle is
The last stop and being new to the city it was difficult for me to
Travel to madiwala.

I have...

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Address: Hyderabad, Andhra Pradesh, 500081

Website: www.abhibus.com

I have a booked a round trip bus ticket and for one way service has been cancelled. For the other one ticket cost is 700 and they have to deduct only 10% as per the cancellation terms for that they have deducted 173 i.e 27% they have deducted. I called the customer care about 10 times and no one is able to provide the feedback and simply saying you will get a call in a hour. Waste of booking the tickets through Abhibus.

Also...

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Address: Chennai, Tamil Nadu, 600048

Website: www.abhi bus.com

I have booked Ticket from Chennai to Kovilpatti on Universal Travels through abhi bus (PNR number UNI1585181). The journey date is 01.09.2016 and the boarding point is Perungalathur by 11.10pm. I was there before 25 mins. advance and due to rain I have fully drenched. Till 11.55 the bus not reached and I made a call to the contact number given in Ticket. The guy who is Bus Coordinator not picked the call even it's fully ringing. After 10...

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Address: Hyderabad, Andhra Pradesh, 411015

Website: Www.abhibus.com

I am frequent traveller and have serious concern with abhibus on dropping timings.

While they give the disclaimer that the timings are tentative, the difference of the timings should be reasonable a 2 hr - 4 hr difference can't be called a tentative timing. This concern is not about bus breakdown or the extra ordinary circumstances.The regular drop timings are also not updated correctly.

I havee booked a ticket...

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Address: 635126

Website: www.abhibus.com

I had booked 3 tickets on 23/08/2016 from Hosur to Bangalore for travel on 24/08/2016 by SRM Transport through AbhiBus Services .Since I had not received the confirmation SMS/Mail even after 10 minutes, I booked 3 other tickets (ticket ID DB9AD9730). Immediately I recevied confirmation of both the tickets. Since it is duplication and two payments have been made, I registered a complaint with customer care immediately - Complaint no: 42294.br...

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Address: Kollam, Kerala, 683578

Website: www.abhibus.com

Have booked a ticket on madheena travels via abhibus from ernakulam to trivandrum (booking id abb[protected], and travel date was, 16th august morning 12.15am. i was supposed to reach the boarding point (aluva over bridge) 15 minutes before journey. i have reached the boarding point half an hour ago and when i called the bus operator they said that bus is delayed and will be reaching boarding point by 1.30am only. he also said that seat is...

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Address: Hyderabad, Andhra Pradesh, 500038

Website: abhibus

I have book tkt[protected] morning.. My departure date is also 22nd aug-2016 night... After paid.. Its shows some payment issue.. When i call their customer care number.. They said "we wil send one link please clik on that link u wil get tkt confirmation when you call back to us" from that they showed torture for sake of that link, tkt confirmation. Continuesly i called them.. They didnt respond. At last evng 7.15 simply they said there is...

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Address: Hyderabad, Andhra Pradesh, 500097

Website: www.abhibus.com

Actually i hav an most imp meeting in my office which is in hyderbad n i booked buss at 11 45 pm actually the buss dept at 2:15 am from my mobile app like abhibuss app and in my abhibuss account i have a rs 100 cash n my buss ticket cost is 1290 rs then i booked a f1 seat from banglore to hyderabad ticketfrom allhind travell buss and then i paid rest amount of 1190 from my bank account because i already i hav 100 rs in my abhibuss account...

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Address: Hyderabad, Andhra Pradesh, 5000072

Hi team,

I was booked the ticket from guduru to hyderabad with name of mr. Kiran on 3rd july, 2016. Did the payment through the online. But it was deducted twice from my bank account. I thought it will be credit to my account. But till its doesn't credited. Could you please check and revert back my transaction amount to my account. See the attached screen shot for your reference.

Could you please reply back...

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Address: Krishna, Andhra Pradesh, 520003

Website: abhibus.com

I tried to book bus ticket from vijayawada to bangalore on 21-jul-2016 in abhibus website in sitara travels.
Since there was a network issue i couldnt book the ticket. I received a phone call from abhibus team and they helped me in booking ticket.
The ticket number is ts-abb31475154hph. Service number bng-999. My boarding point is benz cirlce, vijayawada and boarding time is 9:15 pm.
I was ready to reach boarding point...

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Address: 411052

Website: www.abhibus.com/contact

Dear all,

Please dont book any ticket from abhibus.com
I have booked one ticket dated 10-july-2016 due to some problem the operator cancelled the service of the day and there were no seats available with other bus i missed my office due to that. i called regarding this to abhibus the executive said we will get back to you once we get any update from the operator. today date is 13-july-2016 3 days completed and i have...

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Address: Hyderabad, Andhra Pradesh, 500081

Website: www.abhibus.com

When i was trying to book a ticket on 8th july, my transaction showed successful but no ticket details were emailed to me. only after calling the customer care, i was able to know that my seat was not reserved inspite of the money being debited from my account. after an hour of hustle withe the rude customer care executives, they sent me links to pay additional amounts but that too didnt work and the customer care executives after wasting...

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Address: Chittoor, Andhra Pradesh, 560100

Website: www.abhibus.com

Here i would like to inform i booked ticket from abhi bus website on 05/06/2016. Tirupathi to bangalore actual arrival time is given in ticket 11.55 and after that i called agent he didn't respond and waited up to 2 o clock and again i called to abhi bus customer care and they connected conference call to bus drive and given answer we don't have your name in our chart so we left from the destination.
So after so many follow ups and...

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