Getway India Holidays Complaints & Reviews

I had booked a trip to Shimla and Manali for 8 days in February 2023 and it was a deluxe booking however the vehicle they sent was broken and very old and it was dirty too.
The whole journey was so inconvenient and when I shared the pictures of the car to them on the 3rd day of my journey and complained about it, they started pressurizing me to give the full money by the end of the next day and even at night Started calling. I would never recommend Gateway to anyone.

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Regards,
Team Getway India Holidays

I have booked by your number [protected](Getway India Holidays ) for Goa 28 Mar to 1 Apr .
First he asked for 50% amount which we paid and after that he asked for another 50% without confirming the booking
When I asked since you haven"t made the booking refund my money he said no we cant you have to pay full...

I have booked manali trip for 2 night and 3 days. They gave me the packege details but he did't fillow that. Bus service was very bad from both side. Hotel is good but far away from city. I have told to book near the city but they didi't. They had fixed food item in dinner as well as breakfast without asking me so either you have to take or leave it and make your arrengement by own. Tourism facility was very bad.. Apart from that a lot of...

We booked for manali shimla kullu package from this disgusting site http://www.himachaltourpackage.org/ they cheated us. Will never book by this any more and please will say to everyone don't go from getway india. Worst experience. Waste of money. Waste of time. Very bad and worst experience.

We found worst hotel in manali, guys request you please never stay in this hotel. Very bad rooms/ room service & worst food. We stayed...

We (Couple) went on a trip to shimla-manali through getway as it has a good name/reputation, but totally disappointed by their staff customer service.
One deepak sharma who sits in fish market office (Rude behaviour/not helpful) and the other sanju (Driver) where we sat in his non taxi non a/c auto rickshaw (White swift desire) for 7days wasted our money by their cheap class customer service/tricks to earn more money from us not worth what you spent/cheated.
Not up to what they promised.
Do not recommend coz of these two guys, double check to not gonna serve by them.
Keep your services up👍
Good luck getway/

I booked my package for shimla and kasauli.
1. Driver behaves very badly. He drinks before driving.
2. He alongwith company personnel harasses you for money to pay all amount at one go initially. I asked them i will pay according to tour days. Driver stopped vehicle in jungle and blackmailed me to give money other wise he will not move car. Needless to say, i have to call 100 and complain about him as two ladies and one kid was travelling with me. Very horrible experience.
3. Company took all the advances of rs 10000 but didnt booked hotel in kasauli. Again they blackmailed to us if i didnt pay all the amount, they will not book and pay hotel. Very horrible experience.

Never ever book packages with this company

I went to manali with my family last month through Getway India tours. Though we did not face much of an issue during the trip apart from the fact that the driver was always nagging about the time and asking us to hurry up. However, when we were to leave our hotel for our volvo bus back to Ambala, firstly no one came to pick us up. Over the phone the driver kept on assuring that he will reach on time but when the time came he said he cannot...

Hi, I take package from Delhi to Manali there total package cost 13k with pickup and drop facility but when we called for pickup there taxi person refuse to give service also hotel where we are stay that is dirty, service of third class, gatway india holidays not give any kind support...dont book through agency

Problem Details :
1. as 26 jan 2017 we are reached to Manali distance 12 km, bus drop here to us and bus driver...

I have a small business - fast food outlet - i need a payment getway for visa & mastro card with reasonable rate. This getway is to link with online order portail for home delivery customer and also need mobile apps service with all payment function as mention on web
- so contact us @. [protected]@gmail.com
Regards
Mans fastfood
[protected]@gmail.com

महोदय,
जैसा की मैंने आपसे दिल्ली से मनाली टूर पॅकेज ३ लोगों के लिए १८५००/ में लिया था मैंने आपको फोन से मनाली मनाली टूर में हुई बदतमीजी के बारे में बताया था. मैं आपको बताना चाहूँगा की आपने मुझे मेरी ३ सीटें १७ जून की दिल्ली से मनाली और २१ जून को मनाली से दिल्ली की बुक की थीं जिसमें मुझे आपने बताया था की आपको सेमी स्लीपर बस बुक की जाएगी जिसमें LED वगेरा की भी सुविधा होगी, मेरा ये टूर आपने १८५०० में बुक किया था | अब मैं आपको सफ़र में हुई असुविधा के बारे में बताता हूँ...
१. आपने बताया था की बस ५.३० मिनुत पर दिल्ली से चलेगी और लास्ट ८ बजे अगले दिन सुबह मनाली पहुंचेगी, बस नम्बर १११० थी, जो ६ बजे दिल्ली से चली और करीब १२.30 बजे सुबह यानि की १८ घंटे में पहुंची क्योकिं बस में लोगों का माल जो टैक्स चोरी करके लेजाया गया था भरा था, रत में सुबह जब बस ड्राईवर को पता चला की आगे कही पुलिस चेकिंग है तो बस रत में कहीं जंगल में खड़ी की (इससे सवारियों को भी खतरा हो सकता था ) और काफी देर बाद वो सारा माल किसी ट्रक में लादा और पुलिस चेक पोस्ट पार की फिर वो माल दोबारा कही आगे ट्रक से बस में लादा फिर वो माल कई जगह रस्ते में उतारा, , , यानि की १२ घंटे के सफ़र के आपकी बस में १८ घंटे लगे जिसकी वजेह से हम रात भर के थके हुए आराम भ नहीं कर सके और न ही उस दिन ठीक तरेह से मनाली घूम पाए .टैक्सी वाला शाम को हमें मनाली उतारा आया बड़ी मुस्किल से १५० रूपये में त्रीव्हिलेर से होटल आये..
२..मनाली से आप लोगो के बस ओपरेटर ने हमें सेमी स्लीपर की जगह सिर्फ ए सी सीटर (४२०२) बस दी गयी जिसमे एल इ दी ख़राब था बस में कोई चार्जिंग पॉइंट नहीं था हमारी २१, २२, २३ सीटें किसी और को भी बुक थीं बस में सीट की वजह से बहुत देर तू तू में में हुई और आपके बस में सीट दिलाने वाले बन्दे ने हमारे साथ गाली गलौज की और बस निचे उतारने की धमकी दी एक बार तो सामान भी उतरा ...आपको वहां से कई बार फोन किया लेकिन आपने कोई सुनवाई नहीं की बस वहां से चलकर कुल्लू से सवारी चढ़ी उनके साथ भी वही प्रॉब्लम थी जो सीटें उन्हें दिन थी वो नहीं दिन गयी बस सेमी स्लीपर का पंगा हुआ उस बन्दे ने बस को बंद करान एक धमकी दी और बस १ घंटे मनाली कड़ी रही, , उसके बाद उसको सेमी स्लीपर न होने की वजह से ड्राईवर ने १५०० रूपये वापिस किये तब जाकर कहीं बस चल सकी ..
३. मैं आपको अवगत करना चाहता हूँ की मुझे आपकी घटिया सर्विस की वजेह से आपके बस ड्राईवर और आपके बन्दे जिसका मोबाइल नम्बर ९८१६६८०२८० के द्वारा अपमानित होना पड़ा और उसने मुझे काफी उल्टा सीधा बोला और उतारने की धमकी दी ..आपको मेरे मेल करने का मकसद है की आप मुझे ३ सीटों का २००० रूपये वापिस करने की किरपा करें क्योकि मुझे सेमी स्लीपर की जगह ए सी सीटर बस दी गयी १५० रूपये त्रिव्हीलेर में लगे और १८ घंटे के सफ़र में हुई परेशानी की वजेह से हम सही तरेह से घूम भी नहीं सके न ही हम सफ़र के बाद आराम कर सके ... मुझे आशा है की आप मेरी समस्या को समझेंगे और आगे अपनी सर्विस भी सुधरेंगे ... अगर आप मुझे २००० रूपये वापिस नहीं करते हैं तो में सफ़र में हुए परेशानी और आपके टूर पकेज में दी गयी सुविधा न देने के लिए कानूनी मदद लेने के कोशिश करूँगा...
kai baar phon karne ke baad bhi koi jabab nahi he..

विपेन्द्र कुमार
७८३८६३७८७१

One of the trips and stay that will be memorable forever as this is my first trip after marriage .My honeymoon Kashmir Toue packages is alwys rember This was like being in heaven for four days. The Hotel, food, Car was awesome. But Special is Houseboat at Dal Lake.Had ride in Shikara in the lake . The ride is very nice. During the ride you can see floating vegetable, flower and other markets. the view is superb.

I was on 9N10days Himachal (shimla-manali-dharamshala-dalhousie-chandiogarh) tour from 13th -22nd May 2016. We were 8 o[censored]s which included my elderly parents, 2 minor kids, my elder brother and our respective spouses. My tour and the bad experiences with Getway Holidays began on 13th May 2016 when I reached Chandigarh from Mumbai. Ms. Poonam from Getway had assured me that I need not co-ordinate with the hotels as she had shared the hotel...

I had booked Manali package through you, initial response was good but after making advance payment I found lot of difference in treating the customers. When I had chickenpox, I sent photos too but company was not ready to modify booking. In other case I booked hotel in Delhi through makemytrip and they changed date without any charges. Here without reason, taken extra charges for cancellation of 1 extra person where he was supposed to share...

Please find below my Remarks for Manali Tour(17th Jan - 22ndJan 2014), which was organized by Getway India Holidays Deluxe Tour Package Cost @ INR 10, 000/- for2 adults <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Hotel in Use-Hotel Himgiri /Hotel Mountain Face- 3* Package Inclusions: *Delhi-Manali-Delhi by Volvo coach (2*2), AC, Video Coach During return we got wrong Bus no. from your side,...