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Getway India Holidays Complaints & Reviews

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Last updated Mar 16, 2023
Complaints 15
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+91 11 6545 5455
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+91 99 9006 0700
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620 A, Jaina Tower - 2, District Centre, Janakpuri
New Delhi
New Delhi District
Delhi
India
110058

Getway India Holidays reviews & complaints(15)

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A
aamita31
from Pune, Maharashtra
Mar 16, 2023
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Bad Service and Unprofessional Behavior

I had booked a trip to Shimla and Manali for 8 days in February 2023 and it was a deluxe booking however the vehicle they sent was broken and very old and it was dirty too.
The whole journey was so inconvenient and when I shared the pictures of the car to them on the 3rd day of my journey and complained about it, they started pressurizing me to give the full money by the end of the next day and even at night Started calling. I would...
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J
JitenderSharma_Get
Jul 23, 2021
Jul 23, 2021
This thread was updated on Jul 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Contact at your Official email id

Its not the official website of Govt. The website is actually a forum where can post. Many posting the false information by Competitor

In our Data Summary, We have no record or recollection of many posted at this Platform to investigate this issue further,

please contact at our Official email id with your Booking id to resolve this issue immediately.

Regards,
Team Getway India Holidays...
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S
Sudhanshu Kr Sharma
from Manjhanpur, Uttar Pradesh
Jul 23, 2021
This thread was updated on Jul 23, 2021
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Irrational Behaviour and Defrauding Money

Address:Janakpuri Delhi

I have booked by your number [protected](Getway India Holidays ) for Goa 28 Mar to 1 Apr .
First he asked for 50% amount which we paid and after that he asked for another 50% without confirming the booking
When I asked since you haven"t made the booking refund my money he said no we cant you have to pay full...
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S
Shantanuri1985
from Hyderabad, Telangana
Jul 23, 2021
This thread was updated on Jul 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad quality service

I have booked manali trip for 2 night and 3 days. They gave me the packege details but he did't fillow that. Bus service was very bad from both side. Hotel is good but far away from city. I have told to book near the city but they didi't. They had fixed food item in dinner as well as breakfast without asking me so either you have to take or leave it and make your arrengement by own. Tourism facility was very bad.. Apart from that a lot of...
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R
Reddysushma
from Noida, Uttar Pradesh
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(cheater & very bad service)

We booked for manali shimla kullu package from this disgusting site http://www.himachaltourpackage.org/ they cheated us. Will never book by this any more and please will say to everyone don't go from getway india. Worst experience. Waste of money. Waste of time. Very bad and worst experience.

We found worst hotel in manali, guys request you please never stay in this hotel. Very bad rooms/ room service & worst food. We stayed...
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M
manichukka
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Rude service

Address:New Delhi, Delhi
Website:getwayindiaholidays.com

We (Couple) went on a trip to shimla-manali through getway as it has a good name/reputation, but totally disappointed by their staff customer service.
One deepak sharma who sits in fish market office (Rude behaviour/not helpful) and the other sanju (Driver) where we sat in his non taxi non a/c auto rickshaw (White swift desire) for 7days wasted our money by their cheap class customer service/tricks to earn more money from us not worth...
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P
prakash devikar
from Mumbai, Maharashtra
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Harassing company.. Makes your holidays horrible

Address:New Delhi, Delhi

I booked my package for shimla and kasauli.
1. Driver behaves very badly. He drinks before driving.
2. He alongwith company personnel harasses you for money to pay all amount at one go initially. I asked them i will pay according to tour days. Driver stopped vehicle in jungle and blackmailed me to give money other wise he will not move car. Needless to say, i have to call 100 and complain about him as two ladies and one kid...
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S
Smriti2232
from Dera Gopipur, Himachal Pradesh
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Unprofessional behavior

Address:135001

I went to manali with my family last month through Getway India tours. Though we did not face much of an issue during the trip apart from the fact that the driver was always nagging about the time and asking us to hurry up. However, when we were to leave our hotel for our volvo bus back to Ambala, firstly no one came to pick us up. Over the phone the driver kept on assuring that he will reach on time but when the time came he said he cannot...
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H
Hari Singh1234
from Mumbai, Maharashtra
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Cheating company

Address:New Delhi, Delhi, 110024
Website:getwayindiaholidays.com

Hi, I take package from Delhi to Manali there total package cost 13k with pickup and drop facility but when we called for pickup there taxi person refuse to give service also hotel where we are stay that is dirty, service of third class, gatway india holidays not give any kind support...dont book through agency

Problem Details :
1. as 26 jan 2017 we are reached to Manali distance 12 km, bus drop here to us and bus driver...
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M
mansfast
from Karnal, Haryana
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Need getway payment

Address:Jind, Haryana, 126116

I have a small business - fast food outlet - i need a payment getway for visa & mastro card with reasonable rate. This getway is to link with online order portail for home delivery customer and also need mobile apps service with all payment function as mention on web
- so contact us @. [protected]@gmail.com
Regards
Mans fastfood
[protected]@gmail.com...
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V
Vipendra Kumar
from Noida, Uttar Pradesh
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Semi sliper book karke ac seater bus dena aur bus staff dwara bura bartav

Address:New Delhi, Delhi, 110058
Website:www.getwayindiaholidays.com

महोदय,
जैसा की मैंने आपसे दिल्ली से मनाली टूर पॅकेज ३ लोगों के लिए १८५००/ में लिया था मैंने आपको फोन से मनाली मनाली टूर में हुई बदतमीजी के बारे में बताया था. मैं आपको बताना...
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N
neetasandilya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Thanks for making my trip most memorable

Address:Jind, Haryana, 126116

One of the trips and stay that will be memorable forever as this is my first trip after marriage .My honeymoon Kashmir Toue packages is alwys rember This was like being in heaven for four days. The Hotel, food, Car was awesome. But Special is Houseboat at Dal Lake.Had ride in Shikara in the lake . The ride is very nice. During the ride you can see floating vegetable, flower and other markets. the view is superb....
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D
duttasourabh
from Mumbai, Maharashtra
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Unprofessional tour management & false committment

Address:110058
Website:www.getwayindiaholidays.com

I was on 9N10days Himachal (shimla-manali-dharamshala-dalhousie-chandiogarh) tour from 13th -22nd May 2016. We were 8 o[censored]s which included my elderly parents, 2 minor kids, my elder brother and our respective spouses. My tour and the bad experiences with Getway Holidays began on 13th May 2016 when I reached Chandigarh from Mumbai. Ms. Poonam from Getway had assured me that I need not co-ordinate with the hotels as she had shared the hotel...
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J
jagtapmangesh2
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad service

Address:New Delhi, Delhi

I had booked Manali package through you, initial response was good but after making advance payment I found lot of difference in treating the customers. When I had chickenpox, I sent photos too but company was not ready to modify booking. In other case I booked hotel in Delhi through makemytrip and they changed date without any charges. Here without reason, taken extra charges for cancellation of 1 extra person where he was supposed to share...
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N
Nidhi Khare
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False promises to customer, they just want money

Address:New Delhi, Delhi

Please find below my Remarks for Manali Tour(17th Jan - 22ndJan 2014), which was organized by Getway India Holidays Deluxe Tour Package Cost @ INR 10, 000/- for2 adults <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Hotel in Use-Hotel Himgiri /Hotel Mountain Face- 3* Package Inclusions: *Delhi-Manali-Delhi by Volvo coach (2*2), AC, Video Coach During return we got wrong Bus no. from your side,...
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