AbhiBus Services India Complaints & Reviews

I booked a ticket online and in ticket boarding point was showed as Adimaly, departure time was 9 50. I waited almost 2 hour at adimaly bus stand.. @ 10:24 bus partner called me and said that the bus will not enter into bus stand after 7clk .. Then I asked him why you didn't called me earlier.. and he said he can't call everyone he was busy!! How can a new passenger know about this thing that bus will not enter into bus stand after 7 ?? Bus partner should ensure that passenger details before departure.. I need my refund because this is not my fault. I waited 4 hours there to get another bus..

I Ponaka Vikesh i booked tickets Nellore to Hyderabad at 25dec2022 but bus operators was not responding so I complain abhibus customer care but they not responding, bus driver was very careless, they not pickup me, i lost my money and time, i report to abhibus but they are not responding very negagence, they behaviour is wrong
Ticket details:-AV[protected]
Amount paid:-1387.00
Do right to me

I have booked a ticket for my brother on 19/12/2022 from borivali to Hyderabad. Bus boarding time was 6pm and my brother reached by 5.45 pm, after waiting for few minutes he inquired about the bus to which the travel agency said they don't accept inquires booked through app. Still one guy helped and called the driver to which he told a lie that the bus came to borivali point and no one was there and told to come to sion. When we called the abhi bus customer care they told other passengers are also boarded from the same point when asked about the proof of that he was clueless and changed the topic to other direction.

I had tried to book ticket from abhibus.com on 22nd nov 2022, ticket was unsuccessful but payment deducted from my credit card rs. 1868.80. It was successfully booked after 2nd try. Payment also deducted from the same account. I had contacted customer care for refund of 1st unsuccessful transaction. As they told me to send all details on [protected]@abhibus.com. I had send all information like order id, contact number and transaction details and statement etc. But they are not responding properly on mail and calls and daily they give fake promises that wait for 48 hours, your money will get refunded. But till date refund not received.

Amount deduct but ticket not booked

I am facing the same issue when I cancelled the back journey. They charged highly. Thanks to your help my previous issue is resolved. Please help me again to resolve this issue.

My ticket costed around Rs. 1499, and I cancelled my ticket one day prior to the journey, I booked ticket as their cancellation policy terms were good. As per their cancellation policy I must receive 95% refund i.e. Rs. 1425. which they also mentioned in the app while booking and also during cancellation. But after cancelling the ticket I got a message saying I will receive only Rs. 642.04. Which is mere 43% . I have been charged 57%. When their cancellation policy which shown in App says otherwise.

Ticket Details
Booking Id: AV[protected]
Service Number: BLR-VSP(999)
Bus Partner: Komitla Translines

I boarded bus from esteem Mall banglore to Hyderabad.
My departure time was 8.40 pm. I reached at 8.43 pm and before 10 minutes i made call to conductor no:[protected] to wait 3 minutes.
By the time I reached 8.43 the bus started to move. I called the conductor he was speaking harsh. I rushed by cab to next point yehelanka .
I need to pay Rs 1000 to cab.
I asked the bus conductor for this not waiting even 3 minutes. He started abusing in bad words and attacked me and try to stop me from boarding bus.
I strongly condemned this misbehaved kind to customer.
I need immediate action and need refund for the cab amount i spent.
I will discontinue all Booking with abibus failing to justify.

Regards,
Stanley.A
+91 [protected]

My booked bus booking was cancelled by travel agency and it has been more then 2 weeks but i didn't recieve any refund yet. Raised complaint with Abhi bus no one has responded even after sending multiple reminders.

Amount : 1417.50
Email id: [protected]@gmail.com

My issue is as follows-

This is regarding Booking ID AU[protected]. I cancelled my tickets due to change of plans and clearly clicked on the option refund to "original mode of payment".

Yet, the refund was made to my Abhicash account instead of via gpay which was my original mode of payment. And this Abhicash amount is not redeemable and only usable for booking bus tickets. As a customer who hardly books bus tickets. Now I am stuck in the vicious cycle of trying to use up this money by booking bus tickets (a mode of transportation I don't prefer and the one travel I did via my one and only Abhibus booking has been a bad experience)

I don't wish to use up this money trying to book bus tickets. And why should I do that. It is not my fault. Not even in a single place was the fact that the amount will be refunded as Abhibus cash mentioned. What the company is doing is misleading the customer with the way they are presenting their information. It will not be wrong to say it is fraudulent behaviour.

I want the existing Abhicash amount of Rs. 3285.52 in my account to be refunded to my bank account. The entire situation is absolutely frustrating and I want a resolution.

We booked a ticket from Mumbai to Bangalore 23.10.2022. on boarding time worst bhehaviour of driver for on small cotton box they charged 800/- they didn't given a slip and after 2 kilometrs distance they stopped the bus and started like went out the bus if are not pay money we will throw-out your luggage.

We raised a complaint immediatly 76951 but didn't taken any action, and Abhibus custmor service manager supporting the driver.

Below is the details.

AbhiBus Ticket
Booked on 23 Oct 2022, 17:18
AbhiBus Booking ID: AU[protected]
Bus Partner PNR:[protected]
National Travels (Mumbai)
2 X 1 (36) A-C SLEEPER- AC
Bus Start Time: 14:45
Service # 17467
National Travels NTSB
Bus Partner GSTIN: 29AABFN1997J2ZQ
Bus Partner Helpline Number: [protected]

Departure
Mumbai

23 Oct 2022, 17:45

Boarding Point:
Kharghar- Three Star Hotel,

Arrival
Bangalore

09:45

Dropping Point:
Bangalore

Regards,
Rajashekar

Meri bus booking thi jo ki maine abhibus ke dwara ki thi nagpur se indore ke liye nagpur se bus 10:40pm par nikalni thi lekin bus aayi 12:10 am par hamara luggage thoda jyada tha aur cunductor ne bola ki ye saman apka ham nahi le ja sakty ham itna sara saman chodkar nahi ja sakty thy itni rat ko ham saman kaha rakhty kya karte hamara us sehar me koi nahi tha jisko ham ye saman de sakty hamne bus walo ko kaha apke pass neechy space nahi hai to hamara saman aap upar rakh lo or jo bhi charge ho extra wo aap le lo parantu unhone samaan rakhne ko mana kar diya or hamko chorkar chaly gaye hamare 3890 rs ka loss hogaya please hamari problem ko solve kare or refund dilaya jaye hamko badi mushkil se kamaty hai ham mehnat karke please refund karwaye

Recently I booked a bus from Vishakapatnam to Bengaluru on 13/10/22 in bus booking app 'abhi bus' and the travels partner is Komitla translines bus no.PY 01CY 7994 and the seat booked beside the emergency exit which has no lock and making so much of noise when I took this issue to the notice of the driver and the cleaner they responded in a rude way without resolving the issue.

They are charging heavy cancellation charges and they said free cancellation within 1 hour but they did not give free cancellation

Driver compelled to change me 3 pick up.points and left even after that.
He made me stand for 3 hrs and told me that he left as he didn't knew me

Meri behen raat ke 2 baje se sion (e) aparna hotel halt pe khadi hai. Na to bus track ho raha hai Booking PNR[protected] Bus Info - Bus No: AR-01-P-8197, PickupMan No: [protected] - MANTIS, nahi operator (bhagyalaksmi travels) [protected] phone utha raha hai, aur nahi abhi bus wale kuch kar rahe hai. Mera request hai ki aesi agency ko jald se jald bandh karwaya jaye

Hi,

I, Durga Prasad, reserved a ticket with AbhiBus Booking ID: AU[protected] from Hyderabad to Srikakulam for my mother and my brother. The bus didn't come on time. It came 2 hours late and the bus was a normal one. They said that they will transfer to the Main bus at LB Nagar. But they didn't. The bus suddenly stopped and all the bolts and nuts become loose. The bus has only one driver and no extra driver or cleaner. He said that he will drive to Vishakapatnam on the same bus and he didn't seem to be in good condition. So we were worried and got down from the bus at Hayath Nagar. So we didn't even travel 20km. Police also came there and talk with the Jagan Travels. The travels said that they provide the refund. But I didn't receive any confirmation from the travel agency or Abhi bus. I talked with the customer care of Abhi bus and registered a complaint. I always receiving the messages like "Please allow us some time to address your complaint". It has been almost one month but there is no progress. Could you please help and make sure the refund would process?

Thank you.

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J clin invest the service of questions contact either email or any other person is cancel the e ei e ei email or any payment e

I booked the ticket from Hyderabad to Bangalore. But the service canceled by bus partner . I did not received the proper communication for the same.
And finally Abhibus is not refunded the full amount which I paid for this ticket.

My name is kn pandey my ticket book is 7/07/2022 Gorakhpur to Mehandipur
Balaji booking id is AbhiBus Booking ID: AU[protected] and pnr is Bus Partner PNR: ZB[protected] timing is Reporting Time at the boarding Point- 20:30 address-Nausad Chauraha Near Mahindra
showroom Indian oil petrol pump but bus commonder is noentery in passanger inform me your ticket is cancel automatick my deatial
Ashutosh Male 36 UD9
Sheshanath Male 65 UD8
Maya Female 58 UD7
Shidhi Female 11
my ticket amount is =₹5358.00
please refund shortly
my contect-mb number-[protected]
email id [protected]@gmail.com

I booked a bus ticket on 26th July 2022 through mobikwik upi payment of Rs. 648.17.
Ticket not booked and amount also not reversed back.
Order number OB73622848JA.
One of their support team has asked me to raise dispute against the bank.
But the Bank replied me that the credit to the beneficiary
was successful and they need to process the refund for payment.