Supreme Vacations Complaints & Reviews

Since 2016 didn't refunded 90000 rupees biggest fraud...

2016 se refund nahi aaya kabhi

I booked a holiday package with him for me and my husband. He committed for a 5 star stay and charged me for the same but the hotels that were provided were 4 star properties. We kept calling him, during the trip but he did not help us through with anything and always wanted us to pay extra for the change of property to as discussed 5 star properties.
He had numerous excuses to escape our calls, while we were traveling. During the trip, while on a call with my husband, where he was answerable, he suddenly switch off his phone and we were left standed in that situation. He shouted and and misbehaved many times and has no manners to speak to people and misbehaves and uses abusive language quite often. Please take requisite action against the company. And I want him to refund 50% of the amount that I paid him (50% of 125000) for the trip.

I booked a Kashmir package with him for me and my husband. He committed for a 5 star stay and charged me for the same but the hotels that were provided were 4 star properties. We kept calling him, during the trip but he did not help us through with anything and always wanted us to pay extra for the change of property to as discussed 5 star properties.
He had numerous excuses to escape our calls, while we were traveling. During the trip, while on a call with my husband, where he was answerable, he suddenly switch off his phone and we were left standed in that situation. He shouted and and misbehaved many times and has no manners to speak to people and misbehaves and uses abusive language quite often. Please take requisite action against the company. And I want him to refund 50% of the amount that I paid him (50% of 125000) for the trip.

As discussed i was to be provided 5 star booking throughout and a decent houseboat! But later as discussed and got to know the view, i requested him to cancel my houseboat stay and shift me to a decent hotel. This request was communicated to him 5 days before the actual checkin to the houseboat. He straight away denied the same. Moreover the payment was made in advance for the trip including the travel by the cab in kashmir, but everywhere, the so called arranged cab was acting like a connecting vehicle to a mid point and we had to pay in cash for an additional cab to the final destination. Which costed us 8000 for 1st day and 5000 for the second day! Further, as per discussions, gondola ride was s part of the package and he had to provide us the tickets for the sae. He provided the tickets for the first phase and not the second phase. Further, the first phase was in operative due to some technical issues, so he is required to refund the amount paid to him for both the phases of gondola ride, which was paid to him in advance. Further he misbehaved over the calls and failed to take the ownership.

The guy tarun budhiraja [protected] had provide a uk package for 3 children and two adults including tickets hotel and transfer in7 lac rupees but due to some reason i cancelled economy class flight now package cost came in 6.25 lac when i asked for remaining balance 85000 rs because he has taken whole money in advance then he abusing me a lottt and said jo ukhadna hai ukhad le nahi deta paise... Pehle package k liye phone par phone then payment...

This mail is just an information for you all regarding misbehaving, mis-selling of honey moon package, loose talking with abusing of mr tarun budhiraja working with you, as your business partner/associated partners/coordinator company "supreme vacation pvt ltd".
Office: TF-14, Pearls Omaxe Building,
Netaji Subhash Place, Delhi-110 034
Off :+[protected]Lines)(Ext.203)
Email - [protected]@supremevacations.in
Website - www.supremevacations.in


i naveen jain from ref. of my friend asked mr tarun budhiraja in dec 2015 to book a honeymoon package for my nephew mr ankit bansal and shilpi gupta in march mid.

He gave me option of 14th march to 22nd march and i confirmed him the dates.
the package was 4night Singapore and 3 nights cruse.

I requested him to give best package and he told me to give 5 star package with one night in marina bay and three night in park royal and then three nights in star cruse and send all the details on mail except flight details.

The total package was for Rs.268000 including breakfast and dinner(as i requested him for include dinner also) and i told him to include all as my nephew was traveling first time out of Delhi and we need everything paid except lunch.

which included:

Daily Breakfasts and Dinner, City Tour of Singapore, Night Safari, Sentosa with all rides, Universal Studio, Singapore flyer, All transfers, Singapore Visa
·
Next day tarun called me and asked me to transfer star cruse to royal Caribbean with balcony as it was better option then before and asked me to pay Rs 50000 extra and i agreed as we needed the best and he convinced me for the same and the package was increased to Rs 318000.00 ( usd 4746 and Singapore dollar 6490)

now see the seen what happened:

a) flight booked was air asia XD7-183 without meal from delhi 11.40pm to kulalalampur to reach 7.30am then halt of 4 hours and airasia AK711 to Singapore from 12.40pm and 1.40pm reach Singapore marina bay hotel.

b) we paid for meal in airasia and had it.

c) our dinner in marina bay was included but they refused and i called tarun and he also refused for dinner inclusive and we had a hard talk but he refused to give dinner and we paid our self and had.

d) i resend tarun email of dinner inclusive and then he told me that i was mistake of Ms. preeti working in his office and then only he provided us 3 coupon of some Indian restaurants near park royal hotel some third class restaurant.

e) in santosha we got only 4 rides tag/coupon, only single entry as we were told for unlimited ride, but we don’t have same in writing.

f) finally returning from cruse to Delhi we were dropped to airport at 8.30am in morning and our flight to Delhi was airasia AK710 from kualalampur to Singapore 2.05pm " again halt to 6 hours" and reach Singapore at 3.10pm

g) then from Singapore to delhi Airasia XD7-182 at 7.00pm " again halt of 4 hours" and reach Delhi at 10.00pm

“This was the 5 star honeymoon package for Rs 318000.00" FOR 7 DAYS.

Finally i told my friend and he took Tarun on conference and TARUN started shouting and abusing me LOUDLY which you can hear in the attached audio.


All the mails and tickets are attached with this mail and i hope you will seriously take my complaint.

thks and rgds
naveen jain
[protected]

note: i have recorded absuive conversation of tarun, if needed i can mail that also.