AbhiBus Services India Complaints & Reviews

Hi there,
I have booked 2 tickets from Bangalore to Vijayawada on 22nd Nov 2021.
Now since my plans changed, I wanted to cancel my ticket or reschedule 2 individual dates for the same. Both the requests were denied, and customer care told only premium members can cancel. Premium membership is 199 bucks and a full refund will be done.

I didn't understand why normal booking will not have cancellation, and my booking is 1 month in advance.

Please resolve this issue at the earliest

Bharat

Abhicash What is description optional

Hello,

I booked a bus in Abhi bus and the trip was totally horrible. It was like town bus N number of stops and seat was totally congested no leg room such a horrible bus ever seen. Coming to rest stop the bus stopped in a place where I can't even able to get a proper water bottle, ac was limited and not working properly. The money I paid is totally wasted and I want Abhi bus to refund the full money back . I need a immediate resolution from abhi bus.

Contact me [protected]

I tried to contacting them and sent an email as well for booking refund related queries, they said we will get back to you soon and provided mobile number as well for safe zone, I did not received any call from team

ನಾನು ಅಭಿ ಬಸ್.ಕಾಮ್ ಬಳಸಿ ಮೇ 16, 2021 ರಂದು ಬೆಂಗಳೂರು ನಿಂದ ಇಲ್ಕಾಲ್ ವರೆಗೆ 3 ಟಿಕೆಟ್ ರಾಯಲ್ ಟ್ರಾವೆಲ್ಸ್ ನಲ್ಲಿ ಬುಕ್ ಮಾಡಿದ್ದೆ . ನನ್ನ ಬುಕಿಂಗ್ idAt[protected] ರೂ. 2290.50 / ಸಂಜೆ ಎಲ್ಲಾ ಟಿಕೆಟ್‌ಗಳು ರದ್ಧತಿ ಯಾಗಿವೆ ಲಾಕ್‌ಡೌನ್ ಸಮಸ್ಯೆ ಇಂದಾಗಿ ರದ್ಧತಿ ಆದ ಟಿಕೆಟ್ ನ ಮರುಪಾವತಿಯ ಹಣವು ನನ್ನ ಡೆಬಿಟ್ ಕಾರ್ಡ್‌ಗೆ ಯಾವುದೇ ಮರುಪಾವತಿ ಸಿಗುತ್ತಿಲ್ಲ ನಾನು ಅಭಿ ಬಸ್‌ನ ಗ್ರಾಹಕರ ಆರೈಕೆಯೊಂದಿಗೆ ಪರಿಶೀಲಿಸಲು ಪ್ರಯತ್ನಿಸಿದಾಗ, ಪ್ರತಿಕ್ರಿಯೆ ತುಂಬಾ ಕಳಪೆಯಾಗಿದೆ. ಈ ವಿಷಯವನ್ನು ಪರಿಶೀಲಿಸಲು ಮತ್ತು ಸಾಧ್ಯವಾದಷ್ಟು ಬೇಗ ನನ್ನ ಮರುಪಾವತಿಯನ್ನು ವ್ಯವಸ್ಥೆ ಮಾಡಲು ನಾನು ನಿಮ್ಮನ್ನು ವಿನಂತಿಸುತ್ತೇನೆ.

Sir/medam
I am vallepu subramanyam booked ticket from chilakaluripet to Hyderabad on 10/6/2021 in Kaveri travels PY04 A2463, and they don't picked up even though I'm at right place and right time too
When I called them they replied they are traveling in another route, they informed me before

Bus arrived at the stop before the given time and i am a lady and I cannot chase the bus in the midnight if called to the bus driver and requested to wait for 5 min

But he said we don't wait for even for one min and cut the call I keep on calling him but he didn't respond

Sir,
I have booked two tickets on 29.03.2021 vide booking id No. AT[protected] from Hyderabad to Visakhapatnam. While booking the ticket, the dates were erroneously taken as 29.03.2021(default date) instead of 01.04.2021. AFter receiving the message, i immediately called to the customer care, who told that we cannt cancel the ticket now and gave me another number (drivers/owerns number). They have told me that we cannt do anything.
Sir, I humbly request you, the date was erroneously taken as 29.03.2021 instead of 01.04.2021 and could not even cancel the ticket and i did not made the journey. Hence i request you to kindly refund my amount please.
Looking positively for sign of support.

Cell: [protected]
email: praveen.[protected]@gmail.com

Ticket no AT[protected]
Operator PNR#TS[protected]NUBE/ 16755
Fare Rs. 1122.50
Passenger name :Paul raj 46/ M
Customer Name:Stella
Phone no: [protected]

Above all else I feel sorry for on myself booking a ticket through "Abhibus".

This is one of the leading ticket booking administrator in India, particularly in South India.I don't have a clue how it got that much popularity with poor administrations.

I booked a ticket from Hyderabad to Goa on 22nd January 2021 for Ashoka Travels through Abhibus.

Issues I faced for the mistake i did:

1) The pickup time was 8:15 at Lakdi Ka Pul Hyderabad yet the transport came at 10:30 PM. Operator said that there was a weighty traffic.I do not realise that much traffic was there in my city.Its a Lie.

2) Through out the Journey there was no AC given by the Bus driver and he was stating there was an issue with AC Unit in the Bus.

3) my Drop Point at "Mapusa was at 11:00 AM, yet at the same time am in excursion now the time is 7:30 pm .

4) There were no RTO related papers with the transport driver and the transport was halted at check post for right around 3 hrs.

5) Abhi Bus is approving bus operators with out any check and minimum verification.

Ticket Details:

Ticket Number: AT[protected]
Ashoka Travels.Sil Lines Travels.
Ticket Booked through Mobile number: [protected]

Hello Sir/Madam,
My Name is Prabhakar Rao and I have booked bus ticket from www.abhibus.com with following details. 45 days ago.'
Due to my reason, i have cancelled ticket and and waiting for refund.

Bus Booking ID: AT[protected]
Source: Bangalore
Destination: Guntur
Date of Journey:[protected]
Mobile [protected]

Since then I have been following up via emails, calls but they drop call many times and same time not reply to my query.

Bus delay in 45 minutes,

I've booked ticket using abhi bus for travelling in a Volvo bus. Instead they alloted me a normal bus. When I raised complaint they assured me a refund. It is not being provided yet. And when I tried to contact their customer care they aren't taking my call. Even if they take there is silence on the other part. I'm attaching details of email conversation between me and the company. Kindly resolve my isse.

Hi im Naresh, booked a ticket from Gudivada to Visakhapatnam.

After all in payment process, money debited from account through UPI but ticket not yet registered.

Please check and revert money to my account.

Thanks
Naresh_Allu
[protected]

Hi I have booked a sleeper ticket from Jaipur to Gwalior. I booked lower sleeper but when bus arrived, they didnt given me seat which i booked. They given me upper seat. Also they didnt informed be this before.
Bus condition is very bad and seat also very bad.

I want my money because I didnt get for what i paid.
Please help me in this case or i will escalate this issue legally because this is fraud to customer.

Bus Details:
Booking ID: AT[protected]
Time: 26 Nov 2020 at 22:45

Hi I have booked ticket from Hyderabad to banglore on 7th Nov for 1655/-rs. Amount got debited from my account and I have not received any confirmation SMS nor email. I have called the customer care and after long wait my call got connected to the customer care executive and she said that booking is not confirmed and amount will be refunded in 7working days and she started arguing and was very rude.this is the worst experience which I have faced till now. I will never suggest your site to any one and never use it in future. I want my amount to be refunded at the earliest. Worst service.

I booked a ticket with you today and site automatically changed the gender to male, when I got the bus ticket printed, I contacted your customer services 5 times and got hungup everytime. This is not just annoying but too much. The site states, that I should get a cancellation refund of 1084 but your text states something different. I will take it to social media if I don't get the refund, not because of the money part but because of your horrible customer services.

Actually they were not giving as information such as message They call me after pick-up time after 2hours to picking up me I said to wait 10min then I come they gone
Then after I call they switched off his mobile
AbhiBus.com Mobile Ticket:
From: Hyderabad
To: Giddalur
Bus Partner: New Meghana Travels
Service No: GDLR - 005
AbhiBus Booking ID: AS[protected]
Bus Partner PNR: TS[protected]LTIE / 11075
Journey Date: 17-Oct-2020
Departure Time: 22:40
Seats: L7
Bus Type: 2+1, Sleeper-Seater, AC, Non-Video (49 seats)
Boarding Point: Lakdikapool, , Lakdikapool, Hyderabad, Telangana, Pin: 000000, Near Piller No 1215 [protected] [protected], [protected] [protected]
Dropping Point: GIDDALUR.
www.abhibus.com - 100% Swadeshi Travel Platform
Chat with us : https://m368j.app.goo.gl/chat
This message is a valid mTicket.
Please report 15 minutes before dep time.
AbhiBus Customer Care: [protected]

Yesterday I booked a bus from Jaipur to Banswara, 8.00 pm Your booking partner Paras travels but when i reached they says their operator do not registerd with abhi bus while in abhibus their operator showing and bus booked.They didn't travelled me and not my money refund.The paras travel operator said that the Abhibus is a fraud they not connected with you.So i want my money back otherwise i'll coplaint against you and Paras travels for Fraud.

I booked ticket in abhi bus site from vsp to hyd ac sleeper of samanvi travels dated 11th sep 2020.
I got a ticket confirmation message.. I saw samanvi travel is non ac service
I rise a complaint to city commissioner office and telangana transport dept gainst abhi bus and go on legal action
I want my refund amount...
M. Simhachalam
Ph [protected]
Ticket no u6
Samanvi travels
Abhi bus booking id
As[protected]