AbhiBus Services India Complaints & Reviews

Ticket no AT[protected]
Operator PNR#TS[protected]NUBE/ 16755
Fare Rs. 1122.50
Passenger name :Paul raj 46/ M
Customer Name:Stella
Phone no: [protected]

Above all else I feel sorry for on myself booking a ticket through "Abhibus".

This is one of the leading ticket booking administrator in India, particularly in South India.I don't have a clue how it got that much popularity with poor administrations.

I booked a ticket from Hyderabad to Goa on 22nd January 2021 for Ashoka Travels through Abhibus.

Issues I faced for the mistake i did:

1) The pickup time was 8:15 at Lakdi Ka Pul Hyderabad yet the transport came at 10:30 PM. Operator said that there was a weighty traffic.I do not realise that much traffic was there in my city.Its a Lie.

2) Through out the Journey there was no AC given by the Bus driver and he was stating there was an issue with AC Unit in the Bus.

3) my Drop Point at "Mapusa was at 11:00 AM, yet at the same time am in excursion now the time is 7:30 pm .

4) There were no RTO related papers with the transport driver and the transport was halted at check post for right around 3 hrs.

5) Abhi Bus is approving bus operators with out any check and minimum verification.

Ticket Details:

Ticket Number: AT[protected]
Ashoka Travels.Sil Lines Travels.
Ticket Booked through Mobile number: [protected]

Hello Sir/Madam,
My Name is Prabhakar Rao and I have booked bus ticket from www.abhibus.com with following details. 45 days ago.'
Due to my reason, i have cancelled ticket and and waiting for refund.

Bus Booking ID: AT[protected]
Source: Bangalore
Destination: Guntur
Date of Journey:[protected]
Mobile [protected]

Since then I have been following up via emails, calls but they drop call many times and same time not reply to my query.

Bus delay in 45 minutes,

I've booked ticket using abhi bus for travelling in a Volvo bus. Instead they alloted me a normal bus. When I raised complaint they assured me a refund. It is not being provided yet. And when I tried to contact their customer care they aren't taking my call. Even if they take there is silence on the other part. I'm attaching details of email conversation between me and the company. Kindly resolve my isse.

Hi im Naresh, booked a ticket from Gudivada to Visakhapatnam.

After all in payment process, money debited from account through UPI but ticket not yet registered.

Please check and revert money to my account.

Thanks
Naresh_Allu
[protected]

Hi I have booked a sleeper ticket from Jaipur to Gwalior. I booked lower sleeper but when bus arrived, they didnt given me seat which i booked. They given me upper seat. Also they didnt informed be this before.
Bus condition is very bad and seat also very bad.

I want my money because I didnt get for what i paid.
Please help me in this case or i will escalate this issue legally because this is fraud to customer.

Bus Details:
Booking ID: AT[protected]
Time: 26 Nov 2020 at 22:45

I booked my bus ticket by Abhibus on 1 Nov 2020(Ticket number (TIN): AT[protected] Jodhpur to Ahmedabad for dated 1 November 2020 that tckt amount was 1900 and cancelled it same date 1 Nov

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 48 hours( For your reference i am forwarding your customers care).br...

Hi I have booked ticket from Hyderabad to banglore on 7th Nov for 1655/-rs. Amount got debited from my account and I have not received any confirmation SMS nor email. I have called the customer care and after long wait my call got connected to the customer care executive and she said that booking is not confirmed and amount will be refunded in 7working days and she started arguing and was very rude.this is the worst experience which I have faced till now. I will never suggest your site to any one and never use it in future. I want my amount to be refunded at the earliest. Worst service.

I booked a tickect in abhi bus from hyderabad to Tirupati on date 3 nov 2020 but actually i want travel on 5 nov 2020 i mistakley booked ticket on same date. I paid 1730 rs for two tickets.so i contacted the ticket very immediately but i didn't get single rupee from abhi bus.so contacted to abhi bus help desk they didn't even giving respect to customer.

So please resolve this issue as soon as possible.we are very poor family...

I booked a ticket with you today and site automatically changed the gender to male, when I got the bus ticket printed, I contacted your customer services 5 times and got hungup everytime. This is not just annoying but too much. The site states, that I should get a cancellation refund of 1084 but your text states something different. I will take it to social media if I don't get the refund, not because of the money part but because of your horrible customer services.

Actually they were not giving as information such as message They call me after pick-up time after 2hours to picking up me I said to wait 10min then I come they gone
Then after I call they switched off his mobile
AbhiBus.com Mobile Ticket:
From: Hyderabad
To: Giddalur
Bus Partner: New Meghana Travels
Service No: GDLR - 005
AbhiBus Booking ID: AS[protected]
Bus Partner PNR: TS[protected]LTIE / 11075
Journey Date: 17-Oct-2020
Departure Time: 22:40
Seats: L7
Bus Type: 2+1, Sleeper-Seater, AC, Non-Video (49 seats)
Boarding Point: Lakdikapool, , Lakdikapool, Hyderabad, Telangana, Pin: 000000, Near Piller No 1215 [protected] [protected], [protected] [protected]
Dropping Point: GIDDALUR.
www.abhibus.com - 100% Swadeshi Travel Platform
Chat with us : https://m368j.app.goo.gl/chat
This message is a valid mTicket.
Please report 15 minutes before dep time.
AbhiBus Customer Care: [protected]

Yesterday I booked a bus from Jaipur to Banswara, 8.00 pm Your booking partner Paras travels but when i reached they says their operator do not registerd with abhi bus while in abhibus their operator showing and bus booked.They didn't travelled me and not my money refund.The paras travel operator said that the Abhibus is a fraud they not connected with you.So i want my money back otherwise i'll coplaint against you and Paras travels for Fraud.

I booked ticket in abhi bus site from vsp to hyd ac sleeper of samanvi travels dated 11th sep 2020.
I got a ticket confirmation message.. I saw samanvi travel is non ac service
I rise a complaint to city commissioner office and telangana transport dept gainst abhi bus and go on legal action
I want my refund amount...
M. Simhachalam
Ph [protected]
Ticket no u6
Samanvi travels
Abhi bus booking id
As[protected]

I haven't received cancellation amount it's almost 14 days.

Attached are my cancellation details.

Please look into it asap.

I have booked a bus ticket from freecharge which was patiala to new Delhi on 8th January and canceled on 9th January but didn't receive my refund yet kindly process my refund . I requested number of times but there is no solution is given.

Regards
Yogesh kaushik
[protected]

My bus cancle is 11/06/2020 but refund amount is not credit in bank your agent is worng information thats me please my refund amount

I had booked my bus on 17th of july from blore to mlore. And i hd requestd the custmr exectve to refund to my source account not any abhi cash.. They had promised.. But they hv done in form of abhi cash.. Still i hd sent so mny mails.. No action is taken. Today is 8th of july.. How mny days shld i wait with this type of service??/.. All i requestd somethng they have done somthng else.

I did book my ticket from visakhapatnam to vijayawada bearing with booking id "as[protected]" and the booking was cancelled on 31st may 2020. So far i could not receive my refund amount rs. 905/- though i did send multiple email follow up.

I have booked a ticket on 24th march from abhibus app. But it got cancelled because of covid 19. I haven't received the refund amount back, i have called multiple times to the customer care and even i sent multiple emails but there is no response.