Abhibus Services India — Bus cancellation and not refunding the amount

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Abhibus

Hello,
On 23rd of February i have booked a ticket from Visakhapatnam to Gudivada & journey date is on 23rd Feb 2022 at 10:30pm.
At evening 06:30 PM of 23rd feb I got a call from morning star representative (Mobile no: +91 [protected])and said that the bus was cancelled due to less number of travellers.
He said the amount will be refunded within 24hrs.Till now I didn't received amount from Abhibus.
Please take complaint and take severe action on them and please impose penality on the bus partner on cancellation of bus at last moment due to less travellers and not refunding of amount.
Please find the bus ticket details.
1. Abhi bus booking Id: AU[protected]

Please resolve the issue and need your immediate action on them.