Abhibus Services India — Bus conductor misbehaved and start attacking me in bus

I boarded bus from esteem Mall banglore to Hyderabad.
My departure time was 8.40 pm. I reached at 8.43 pm and before 10 minutes i made call to conductor no:[protected] to wait 3 minutes.
By the time I reached 8.43 the bus started to move. I called the conductor he was speaking harsh. I rushed by cab to next point yehelanka .
I need to pay Rs 1000 to cab.
I asked the bus conductor for this not waiting even 3 minutes. He started abusing in bad words and attacked me and try to stop me from boarding bus.
I strongly condemned this misbehaved kind to customer.
I need immediate action and need refund for the cab amount i spent.
I will discontinue all Booking with abibus failing to justify.

Regards,
Stanley.A
+91 [protected]