Abhibus Services India — Bus Ticket

I booked a ticket with you today and site automatically changed the gender to male, when I got the bus ticket printed, I contacted your customer services 5 times and got hungup everytime. This is not just annoying but too much. The site states, that I should get a cancellation refund of 1084 but your text states something different. I will take it to social media if I don't get the refund, not because of the money part but because of your horrible customer services.