Abhibus Services India — Cancellation Money (Refund) Not Provided

Hi Team,

Unfortunately I have to cancel my trip due to loss of a person and I would not be travelling. But I see that refund amount shows "0" for AbhiBus Booking ID : AU[protected].

I did had a word with the one of you representative last night (12-May) and got the information that the amount cannot be refunded even we are cancelling before 48 Hours. The amount is ₹3538, which is huge. I also requested for to cut the Cancellation charges if you have any and give the rest of the amount. But she still said No. She has also raised a complaint with the Case # [protected] and said that I will get a call from the Supervisor or Higher Management. But none called till now.

I called back to Abhibus as I did not receive any call from them. The agent did not give a resolution and she dropped the call.

Is this something that ABHIBUS is looting people with the hard earn money of the customer.

Please give my money back.

Attaching the Recordings for your ref.

Regards,
Seshu