Abhibus Services India — I,m complaining about the misleading information and bad experience.

Address:	Ranga Reddy, Andhra Pradesh, 500088
Website:	Abhibus.com

Dear Team,
I deeply regret to report the incident I have been through and the very very bad experience with AbhiBus.
I booked a ticket online for 2 passengers on Thursday 14th of June to Rajahmundry selecting Transit Translines Logistics, details Below.
Service No: TS[protected]EGWN
PNR: 76380
DOJ: 14-June-2018
DEP: 22.00
Seats - G3, G4, Boarding LB Nagar Hyderabad.
Phone numbers - [protected],[protected].
At the time of boarding this guy, conductor Mr. Karthik Phone number - [protected] from Kaleshwari Travels asked us to sit in J3, J4 seats.
I very politely asked the reason and refused to sit as I booked tickets selecting seats G3, G4. He gave me no valid reason or atleast the reason he was giving was not at all convincing. In fact he argued and spoke rudely to my wife.
The seats he allotted us were right above the rear wheel which we wanted to avoid in the first place and the reason for booking tickets online paying so much.
I paid 2, 249.60 in total just to take a relaxed journey in (Bus Type : 2+2, Volvo B9R Semi Sleeper, AC, LED) as described in your eticket.
Not only were the seats good but also the bus was in a very bad condition, the bus inside was obviously ugly and no leg room. I spoke to Rahul in customer support on the same day and he promised he will escalate and will have his manager/supervisor callback which never happened.
It was my Birthday and we planned the trip to enjoy. Thanks to Abhibus who have managed to spoil the entire day.
This my first experience with Abhibus and I assure this will be the last one.
I will never ever chose or recommend Abhibus, and I shall make sure others not as well.
I humbly ask Abhibus to refund in this case.
Waiting in anticipation.

Thanks.

Regards,
Nischal Dutt. (A very unhappy customer)