Abhibus Services India — no information about bus cancellation

Website:

Abhibus.com

I have worst experience with abhibus. I booked a bus ticket from chilakaluripet to bangolore on 19 dec 2018. Travel date is 17 jan 2019. I reached the boarding point 30 min earlier. There is no call from bus driver. Then i called the numbers given by abhibus. He said bus was cancelled on 3rd jan itself and same has been communicated to abhibus. But there is no message or mail from abhibus. When i called customer care they are saying the problem is from operator side. Atleast abhibus is not at all taking responcibility. Since it is fastival season i booked ticket one month before. At least if i was informed when bus was cacelled i could have booked some other bus. Moreover abhibus is acting like they don't even know about bus cancellation. Such a bad service. I had to book some other bus by spending 3000 rupees.