Abhibus Services India — Poor service on refund of money

I have booked a bus from bangalore to hyderabad for the journey on 9the june. But the bus was canceled due to some reasons. Neither the omar travels nor abhibus people can't just inform whether the bus was canceled or confirmed properly via msg or by mail.. We tried contacting abhibus but they are telling that we are not sure whether buses will be running or not.. Such a poor service and its been more than 10 days now and i am expecting my refund money
Even that is also not clear for them when they are going to pay me back.. At least do this properly.. Kindly refund the money soon..