Abhibus Services India — Pratik Kumar || Feedback on Unpleasant Experience with Abhi bus service and Nego Bus Service and his driver and I want refund .

Address: Delhi Shalimar bagg

Website: www.nuego.in

I had booked a ticket from Vrindavan to Delhi on 22nd September With PNR no - 6021935, and I was travelling from there. as this is my 1st time i was going to use this service with NUEGo so After my ticket was confirmed, I got the bus driver's number and I was new at Vrindavan, so I tried to call the bus driver many times to understand the Boarding point, but he never answered my call as you can see in the screenshot how they treated to customer.

I called him multiple times and he talked to me very rudely manner for a very short time. (call details Screenshot Attached.) Even the bus was running quite late in the night and me and my female colleagues were wait alone on a deserted highway after a very little conversation.

After multiple confirmation with the bus driver guide me some other boarding point i.e [Mero Vrindavan- Chhatikara ] and he also confirmed every time says yes, and please wait the location after the Fly over Bridge. end side. and i was start waiting. But after long times he called me from some other boarding point and he talked to us in a very unprofessional and rude manner and Phone cut multiple times every time i called him but he never did guide us properly, he is very bad man.

and, as a result of which we missed the bus and my female friend was left waiting alone on the deserted highway in Night.

due to this incident My female friend was very scared while waiting on the deserted highway. Due to this, keeping the security and women safety in mind, we had to immediately take another risk and we talked to the randomly cab driver and after lots of struggles one cab driver is ready to drop at Delhi safely at ₹7000 cash and he dropped us at Delhi at overnight.

This incident was very scary, frightening and a very bad experience with Rudely driver. Due to a misguidance and rudely of the driver, I had to face a lot of problems. and pay extra charges.

as this is totally mentally deterioration that we had face that night, only with unprofessional bus driver and rudely manner and misguidances of bus driver.