| Address: | Hyderabad, Andhra Pradesh, 500034 | | Website: | www.consumercomplaints.in/new_complaint |
Dear abhi busteam,
I booked ticket through abhibus, journey on saturday 3rd june. Oprator name was kaleswari travels bus timing was 10.50 pm. Boarding time was 10.35 pm. I came boarding point on 9.30 pm and waited for kaleswari travel for almost 2 to 3hrs. No proper information given by kaleswari travels and after discusion with abhibus customer care representive he told you can travel with another bus and your amount will be refunded within 24 hrs. Because after calling abhibus customer care almost more than 25 times finally kaleswari travels not came and abhibus customer care representive taken my complaint and complaint number is 713042. I believe my refund amount should given me immediately and strict legal action should taken on kaleswari travels for cheating and not given proper information to customer. Future nobody will believe on abhibus online booking.
Kindly solve my issue as soon as possible. I attached respective images.
If i not receive any response from abhibus team i will take legally action.
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