Abhibus Services India — refund process not completed

Dear concern,

I have booked a ticket on[protected]:45 pm. But unfortunately ksrtc bus was not came. So we have contacted ksrtc and the have told that to cancel my ticket in the app itself. The i have cancelled the ticket in the app. I have got mail regarding refund process (Case no:[protected]). By till date no payment was done.
I hope it would resolve at the earliest.

Thanks and regards,
Shishir