Abhibus Services India — Ticket refund for operator missed to pick up

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abhibus.com

I booked a ticket for guntur to chennai on 10th june 2023. Bus partner JJ Yatra, Service No:71604, Abibus booking id:AV[protected],
Bus partner PNR:551962/ ZLIPYA0M7. Journey date 10-jun-2023. departure time-22.55. seat :9, Bus Type: Hi tech AC Pushback 000001
boarding point:KAKANI. the driver asked to come to pick up point before 20 minutes, I reached, but as time nearing rain started, the driver number not reachable, by 23.20 when I got his number again he said he did not come into guntur left on the bypass itself. My ticket amount would be refunded automatically, I was waiting for it as it may take 3 to 7 working days. But as till now not got any raising this complaint. As it was the last bus available, missed due to my urgency travelled in lorry and reached. Hence take necessary action on the operator and refund my amout of Rs.1062.00.