Abn Amro — credit card payment issue of abn amro

Address:

ALIGANJ, Lucknow, Uttar Pradesh, 226024

I have a credit card of abn amro bank about 15 years back and discrepency of amount showing outstanding rs 19000/=. I have made complaint to bank they told me for final settlement of rs 13000/= is made pay and close your outstanding i have made balance transfer through my sbi credit card they have issued a dd od rs 8830/= in favour of abn amro credit card no.. After recieving the dd i called amn amro collection agent and paid the dd of rs 8830/= and remaining rs 4170/= chq. Of national mercantile co-op bank lucknow. He made a reciept of the dd amount and told me that cheque reciept will be given after clearance of he cheque. But he didnt turned up. But after 4 years approx i recieved a call from kotak mahindra bank that they have take over the abn amro bank and my outstanding is 19000/=
I told about the entire issue they told me to send detail through mail i have senfd all the detail but this process is repeatedly done by km bank for several month but issue was not resolved they have warned me several times that you have to pay 19000/= to close the account by their advocate of delhi court and fake warrant against me ad all.
Problem is yet not resolved and they have put my records on cibil report due to this my score is low. Help me that how to resolve this problem mail me at
Email :[protected]@gmail.com