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ABT Parcel Service Complaints & Reviews

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Updated: Oct 11, 2026
Complaints 211
Resolved
32
Unresolved
179
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ABT Parcel Service reviews & complaints page 9

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K
Krsatheesh
from Ernakulam, Kerala
Jul 26, 2018
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Address: 682025

Dear sir

I am expecting the parcel no 206616 dated 13/14 july 2018, containing printed books, booked form veththiri publications erode

The parcel contain 23 sets of books (23*4)

Destination abt parcael service palarivattom cochin (Contact no of palarivattom is [protected])

It is in the name of kr satheesh kr mangattu road mamagalam palarivattom cochin 682025

Please inform me about the status of paracel
It is so urgent and that is why this messsage

Kr satheeeh
Mangattu house, mrra 25
Mangattu road palarivatom
Cochin 682025

My mob no [protected]
ABT Parcel Service customer support has been notified about the posted complaint.
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    S
    sudharshan john
    from Bengaluru, Karnataka
    Jul 15, 2018
    Resolved
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    Resolved

    Address: Kanchipuram, Tamil Nadu, 631501

    Hi am SUDHARSHAN from kanchipuram I had booked my bike parcel on ABT from kanchipuram to coimbatore they charged me 400 Rs for packaging and 1650 as transportation charge and again 150 for unloading charge this all waste for me totally waste I received my bike as damaged condition because of improper packing I received my bike on 4th day of my shipment totally worst service in ABT I spoked regarding this with some called as a manager in ABT he promised me tat he will refund Rs 200 in two days but it almost 10 days gone after he promised but no response from his side he not responding my call and my msgs tooo.i taking this issue as a serious and going post my photos in social medias thanks for all ur worst services
    LR no 490519
    Jul 17, 2018
    Complaint marked as Resolved 
    ABT Parcel Service customer support has been notified about the posted complaint.
    Jul 17, 2018
    Updated by sudharshan john
    problem solved thanks for immediate response after the mail but this not the way to solve the customer satisfactions pls gohead with wat u commiting to the customer
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      C
      Chicku Ps
      from Angamali, Kerala
      Jun 19, 2018
      Resolved
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      Resolved

      Address: 673592
      Website: [email protected]

      As i hv regular load from nasik i book in ur transport.... Firstly i hv given my shop address in door delivery... But i need to deliver in my godown itz just 2.5 km from my shop.. And also from ur abt office in wayanad sulthan bathery... But in ur office while booking if we give tht godown address they told they vl deliver thr no problem... But hre in sulthan. Bathery ur office staff s telling they won't deliver thr... Don't book in our transport and all... They are telling they can't deliver thr...
      Jun 25, 2018
      Complaint marked as Resolved 
      the complaints that I have given as resolved as per my order...thank u for solving my problems
      ABT Parcel Service customer support has been notified about the posted complaint.
      nw the items delivered. ...from nxt order onwards make sure of itz charge in delivery address and tell it...
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        V
        vigeetha
        from Bengaluru, Karnataka
        Jun 16, 2018
        Resolved
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        Resolved

        Address: 600044

        Lr no 908278 booked from bangalore to chennai they charged 935 and collected additionally 375 rs saying that they will repack again. Booked at abt parcel service dooravani ngr opp to kr puram station no bill for this. Again at chennai pallavaram, chennai they collected 200 as bribe to handover goods no bill was given. It is a big shame for abt for such things. Geetha[protected]
        Jun 18, 2018
        Complaint marked as Resolved 
        Mr.Venkatesan from ABT head office came personally after hearing from both parties decided and refunded the bribe amount without bill. Problem resolved
        ABT Parcel Service customer support has been notified about the posted complaint.
        We are doing business with abt for quite some years, but now working with abt is become a big headache beacause of the person handling kondalampatty branch.
        #1.he is not present anytime of the day.so always we have to go atleast 4 times for 1 delivery.

        #2.he is very rude over the phone & asks us not to do business.
        very very poor service they are very irresponsible, i booked a parcel from Coimbatore to ooty on 17.1.19 and still they dint send the material.when i enquirer they said we forgot to load the item, they repeatedly said the same reason for three days . i don't know what kind of service is this.
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          S
          senthil kumar1212
          from Kodumudi, Tamil Nadu
          Jun 5, 2018
          Resolved
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          Resolved

          Address: Coimbatore, Tamil Nadu
          Website: Consumercomplaints.in

          Way bill no.924259; my vehicle shifted from bangalore to coimbatore. Arasur branch. My vehicle got damaged badlly and the manager moorthy and employee senthil behaves very worst. I would like you to take necessary action to avoid this kind of esclation. Readers : i would request you people please dont send any courier via abt parcel service. Worst in packing and worst behavior.
          Jun 6, 2018
          Complaint marked as Resolved 
          @ABT Head Office : Thanks for your Prompt Response. Accepted their Mistakes and Shared claim Amount 500rs.
          ABT Parcel Service customer support has been notified about the posted complaint.
          Accepted their mistakes and they returned amount 500 rs.
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            A
            Ajay Raj OK
            from Erode, Tamil Nadu
            May 23, 2018
            Resolved
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            Resolved

            I have booked my vehicle( TN 11 V 1453) through this parcel service. Way bill number is 487911 dated 15 May 18. It is required to be despatched to the Kannur district in kerala. But wrongly despatched to the Chalakudy in Thrissur district Kerala by the Tambaram agent. Now the vehicle is 500 km away from my actual address. The head office is saying that you have to contact the concerned branch. Branch is saying that I will send a correction mail to the concerned agency you will get the vehicle in 2-3 days. Today the date is 23 May 18. The status is showing that same as the old one reached Chalakudy.
            Sir kindly do the needful to receive my item
            May 29, 2018
            Complaint marked as Resolved 
            Problem resolved by the ABT itself I have got my vehicle
            ABT Parcel Service customer support has been notified about the posted complaint.
            Complaint cleared. Thanks
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              R
              Ranjith SelVaraj
              from Bengaluru, Karnataka
              May 16, 2018
              Resolved
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              Resolved

              They are not customer supportive, customer service is pathetic.
              The manager is in bangalore and madiwala they are worst. If you cannot deliver to home address you should have inform us while sending the parcel.

              I forget their names i have the contact numbers of management and the landline numbers, no buddy is taking the call then why the hell you guys are having telephone.

              It is almost 7 days still am not getting my parcels.
              May 16, 2018
              Complaint marked as Resolved 
              Rajalakshmi provided a excellent and she followed up till the delivery. Thanks and problem resolved
              ABT Parcel Service customer support has been notified about the posted complaint.
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                B
                bandisndp
                from Vasai-Virar, Maharashtra
                Apr 28, 2018
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                I have booked 5 boxes from sankagiri to kattedhan. My package has arrived on wednesday and i told i will pick the same on saturday. They told me to visit at 12 noon.. I have waited for two hours and out of 5 boxes only 3 had arrived. After a long discussion with vanasthalipuram branch they have sent the remaining 2 boxes after two hours. I am still waiting and the time is 4:20pm, still the boxes had not arrived. When i called the driver he said he is having his lunch and he will reach at 5:30, when i called vanasthalipuram branch they were responding very rudely. They were picking the call and keeping aside. The person who picked up the call at vanasthalipuram branch is speaking very rudely. They don’t even think about customers nor they do their job correctly and they even asking for bribery. What kind of parcel service is this? I am raising this complaint at kattedhan still waiting for my another two boxes. I have booked a trolly from shadnagar and i have to go back to shadnagar and then have to travel to home town in the night.
                ABT Parcel Service customer support has been notified about the posted complaint.
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                  F
                  forabt
                  from Hyderabad, Telangana
                  Apr 26, 2018
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                  Transported my bike from Bangalore to Hyderabad through ABT parcel service. The left side of my bike got burnt because of some other package containing acid was placed on my bike. They don't have the minimum common sense to transport vehicles and hazardous acid packages separately. Please do not use their transport service which by the way is super costly - ₹2000 for a gear bike from Bangalore to Hyderabad!
                  ABT Parcel Service customer support has been notified about the posted complaint.
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                    A
                    Abdulaaa
                    from Bengaluru, Karnataka
                    Apr 7, 2018
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka

                    One of the most worst services in the parcel service line is this ABT. I sent AC from bangalore to trichy.. I sent old AC only but it was in good condition and it was delivered with full damage.. When asked to senior manager in trichy told that old items will not be delivered with good condition. Always will be delivered with damage only.
                    Please people do not send any item in ABT.

                    Abdul Munaf A.
                    Label no. 903538
                    Apr 12, 2018
                    Complaint marked as Resolved 
                    ABT Parcel Service customer support has been notified about the posted complaint.
                    Ok satisfied
                    Iam receciving 30 nos artical 30kg(groundnut seeds with bages) abt parcel service
                    total weight-900 kg
                    charges weight-1345
                    please explanation for difference between artical weight and charges weight
                    This parcel has delivered to us on 12/5/2018 at1.31pm regarding this issue already a mail has forwarded to [protected]@abtlimited.com... this is not a first issue several times its happen so already we complainted nothing happen...
                    so we decieded to stop the courior services from your end and mail to the head office to change the vendor...
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                      A
                      anuragu
                      from Sivakasi, Tamil Nadu
                      Mar 10, 2018
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                      Address: Coimbatore, Tamil Nadu

                      Iam booking a hero splender bike on 05.03.2018 in abt parcel services padi chennai... But the goods was consined on 07.03.2018 (It's already delayed by 2 days they not intimate at least one message not be given)

                      On today 10.03.2018 where is my bike they don't know... It's very worst service getting from you...

                      They telling monday only my bike will recive why it's getting delay parcel services is getting the things faster but it very bad attitude and services also ur customer care number not picking call...

                      Thanks for booking at abt, padi-tn (Ph: [protected], [protected])
                      Lr no 423229 consignee anuragu on 05/03/2018 at 20:40 hrs
                      Delivery at :pollachi east-tn ph: [protected], [protected]
                      Customercare @[protected]
                      Sms

                      I want my bike with out any damage if any thing wrong u 'll face the consequences...

                      My number:[protected]
                      ABT Parcel Service customer support has been notified about the posted complaint.
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                        P
                        Parthasarathi’s
                        from Chennai, Tamil Nadu
                        Mar 5, 2018
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                        Address: Kanchipuram, Tamil Nadu, 603103
                        Website: www.abtparcelservice.com

                        What's happening.. will it take 4days to deliver a product from Bangalore to Chennai?? It was packed on Friday 2/3/2018. And it’s been told on Monday (5/03/2018) I ll receive my bike. Now it’s monday, the customer service people saying “you won’t get the bike on Monday and we cannot confirm the date when it ll get delivered “ it’s totally ###.. if so, why you charged 2000 for a bike?? It’s too costly... the price ll be better if I get the bike on informed date. But it’s not delivered still.. I need compensation for that... else quit your service..
                        ABT Parcel Service customer support has been notified about the posted complaint.
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                          A
                          Anusuya Kumar
                          from Pune, Maharashtra
                          Feb 26, 2018
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                          We booked a parcel on 17/02/2018 from tiruvannamalai to pune,. It was informed that, it will reach by 21st or 22nd feb, but today is 26th feb, item not yet reached pune.
                          The parcel to be reached is very urgent, but you people are worst in keeping time.
                          And you people are charging if our product is in your office after it reached the destination, likewise we need compensation for your late delivery...
                          We trusted on your service, but this is very bad experience from you...
                          ABT Parcel Service customer support has been notified about the posted complaint.
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                            T
                            T Pasupathy
                            from Coimbatore, Tamil Nadu
                            Feb 23, 2018
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                            A scooter was booked from coimbatore to chennai on 19 02 2018 and it was
                            Told they deliver by 21/02/2018 but not delivered till 24/02/2018
                            Very very worst service don't book in abt parcel service all are very very
                            Lethargic no care taken for prompt delivery further they charge rs 400/
                            For packing without bill which is very exhorbitant sincere advise is not
                            Book anything in abt parcel service
                            ABT Parcel Service customer support has been notified about the posted complaint.
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                              N
                              Nallen
                              from Mumbai, Maharashtra
                              Feb 21, 2018
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                              Address: 560063

                              Hi,

                              At the time of delivery we measured 80 kg of weight, at the time delivery we got 200 kg weigh & payment also they asking 3800 for us .

                              Such a huge fraud services ..

                              We never ever expect the service like that from ABT .
                              ABT they are asking hidden charges as cud-don handling charges for 300 rs extra without the package weighing cost .

                              Kindly provide me proper response ..
                              ABT Parcel Service customer support has been notified about the posted complaint.
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                                D
                                deep_esec
                                Nov 29, 2017
                                Resolved
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                                Resolved

                                I sent my bike from chennai-velachery to mettupalayam. 1500 for bike & they got extra 500 as packing charge. Reached mettupalayam in 3 days. I noticed 2 of my front indicators were broken. Neither of the source & destination branch is taking responsibility.

                                Meanwhile i sent another bike from mettupalayam to chennai velachery. (They collected only 300 as packing charge). Don't know why is this difference. She collected extra 70 rupees during delivery. I went & collected the bike in arc office. Why they are charging extra 70? They removed all my 2 liters of petrol & the petrol tube left hanging around.

                                Irresponsible people. Hate arc
                                Nov 29, 2017
                                Complaint marked as Resolved 
                                Its not ABT. Its ARC parcel service
                                ABT Parcel Service customer support has been notified about the posted complaint.
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                                  J
                                  jayalani
                                  from Delhi, Delhi
                                  Nov 22, 2017
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                                  Address: 673592

                                  Dear team

                                  We booked the parcel in banagalore in dated 17/11/2017 to sulthan bathery
                                  Being on emergency we asked to deliver fast, but still the materials not reached to bathery. Its more than 5 days

                                  My waybill no:875863

                                  We trusted on abt and giving the regular booking but these issue makes us to think

                                  Material is on emergency please do some magic and deliver on today itself
                                  ABT Parcel Service customer support has been notified about the posted complaint.
                                  I send my bicycle from Bangalore to Tiruttani in your service I received it but my chain is missing can you take action against my complaint and I attached my bill and missing item image below please find solution for this issue
                                  Dear sir, we are booked 16 bundles madurai to bangalore. through madurai north. MDUN. but he gave every time very worst thermal print. so all consinee s is very angry.so pl arrange alternative arrangements. receipt is attached.
                                  Dear sir, i have booked my bike @28/01 but still my bike not dispatched from bina station, kindly do the needful
                                  PRR No. [protected]
                                  my contact no. [protected]
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                                    J
                                    josepol
                                    from Bengaluru, Karnataka
                                    Oct 20, 2017
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                                    Address: 560036

                                    Hi,

                                    Lr-49494

                                    We have sent parcel from thrissur to bangalore on 13/10/2017, but still not reached in bangalore destination. It's almost 7 day's completed.

                                    As per tracking information goods already arrived in banglore 17/10/17. Attached screen shot for your reference.

                                    I never expected such a kind of response from reputed company. Please let me know the status.

                                    Regards,
                                    Josepaul
                                    ABT Parcel Service customer support has been notified about the posted complaint.
                                    Feb 12, 2018
                                    Tushi Das's response
                                    I have send 1 registered parcel of cloth.
                                    My consignment no is "Cg[protected]in" booked by 29th jan 2018 from surat to assam "baregaon post office"... But it is not delivered yet.. plz solve this problem, it is a urgent parcel. Thank you.
                                    I have send 1 registered parcel of cloth.
                                    My consignment no is "Cg[protected]in" booked by 29th jan 2018 from surat to assam "baregaon post office"... But it is not delivered yet.. plz solve this problem, it is a urgent parcel. Thank you.
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                                      I
                                      from Chennai, Tamil Nadu
                                      Oct 4, 2017
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                                      I booked 16 pack bundle on[protected] in new tinsukia for delivery in new jalpaiguri by the train (Train name - avadh asam, train no.- 15909, date[protected]. I also traveled by same train on[protected]. When i reached new jalpaiguri on[protected] at 6.30 am, i got only 10 pack bundle. Parcel clerk at new jalpaiguri told me that your remaining 6 luggage are in train and could not be delivered at new jalpaiguri by mistake and assured me that whenever train will return back luggage will return back within 3-4 days. Please look into the matter.

                                      I am attaching here both receipt.
                                      ABT Parcel Service customer support has been notified about the posted complaint.
                                      Way Bill 486180.
                                      We have booked the vehicle on 02nd October and till now its not reached bangalore. Due to delay in the service, facing difficulty to go Office. Spending money for auto and ABT failed on customer expectation.
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                                        C
                                        cresswell
                                        from Mumbai, Maharashtra
                                        Sep 6, 2017
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                                        Bajaj pulsar rs200 bike sent through abt parcel service from wellingdon island, kochi, kerala to koramangala, bangalore on 30.08.2017.
                                        Lr no: 957032 delivered at adugudi on 04.09.2017.

                                        Both mirrors glass broken, wind screen screws removed, back number plate found bend.
                                        Driving jacket along with a pair of gloves missing.

                                        Consignor - cl dcruz, kochi ([protected])
                                        Consignee - sachin dcruz, bangalore ([protected])
                                        ABT Parcel Service customer support has been notified about the posted complaint.
                                        Worst service...Irresponsible workers...
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