Claimed

Sightsavers Complaints & Reviews

3
Last updated Aug 21, 2023
Complaints 24
Resolved
13
Unresolved
11
Quick Links
Statistics
Share
Contacts

File a complaint to Sightsavers

Having problems with Sightsavers?

File a complaint and get it resolved by Sightsavers customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sightsavers
Customer Service Contacts

Sightsavers Phone Numbers

Phone
+91 22 2882 0808
4
9
Mobile
+91 98 7195 5533
13
5

Sightsavers Website

Sightsavers Head Office Address

A-3, Shivdham, New Link Road, Kanchpada, Malad (west)
Mumbai
Mumbai City District
Maharashtra
India
400064

Sightsavers reviews & complaints(24)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
YashSaxena21
Aug 21, 2023
Aug 24, 2023
This thread was updated on Aug 24, 2023
Report
Copy

No receipt or certificate after donation

I did donation of 23800 Rs on Wednesday 16/08/2023 but no receipt or even acknowledgment email .
I really doubt the intentions, customer care keep on telling me that I will receive Asap .

Cc number[protected]
Cc wapp - +[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
Yezdi Sam Cooper
Jul 12, 2023
Jul 17, 2023
This thread was updated on Jul 17, 2023
Report
Copy

Form 10E not received

I have made a Donation FY[protected], I need you to send me my Form 10E for filing my IT Returns. Your Donation Receipt does not have your PAN Number...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Girish Malu
from Sangli, Maharashtra
Mar 14, 2023
Mar 20, 2023
This thread was updated on Mar 20, 2023
Report
Copy

Receipt not received

Address:C-704, Mahesh Co-op Housing Society

I donated rs. 2000/- on 10 December 2022 by NEFT. Till date I didn't receive the receipt....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
Vijiey
Dec 31, 2022
Jan 6, 2023
This thread was updated on Jan 6, 2023
Report
Copy

Amount deducted even after 12 months

Sightsavers representatives approached me for the cause and I agreed to pay for them but it was agreed only for 12 months. The representatives also assured that after 12 months the amount won’t get auto debited. But I came to know it was fake after the deduction continued. No one took responsibility and they dint even care as they were getting my money. Even if it’s for a good cause it should be done honestly....
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
D
Dhanagopal ashok
Mar 8, 2022
Mar 17, 2022
This thread was updated on Mar 17, 2022
Report
Copy

Not issuing 80 G certificate

Address:Mumbai

My Boss has made donation 2 months before and I'm following for the 80 G certificate since that time and they said it will be issued in next 15 days. But still i haven't received the certificate yet.And when I'm tried to call the on the no. who has collected the cheque is not answering.
Please do the needful.

Regards,
Dhanagopal AshokKumar
Mob: [protected]
Email id: dhanagopal.[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
Deepikajai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ECS continuing after mandated period

I had given a ecs mandate for 12 months and 750 rs to the representative of the sight savers ngo. But this ecs mandate is still continuing even after the completion of the term. Misusing my mandate is a serious offence so i beleive that sight savers will refrain from doing such activities.

I hope this issue will be taken up seriously.

Thanks
Deepika s...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dnyanada Shinde
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding non receipt of email regarding donation and tax benefit receipt

Address:New Delhi, Delhi

I made a donation on 29/01/2020 through two volunteers who had come to my house, i haven't received any mail regarding my donation of rs.7200, through google pay.. Nor is any one picking up the call on helpline number, now i am starting to believe this must have been a fraud and feeling cheated and bad about it... How do i confirm if my money has been used rightly...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
F
Freya N
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sightsavers fraud

On the 8th of january, i was visited by two of your volunteers, the application number being, i wanted to contribute to the noble cause but expressed i can do it only on a monthly basis. I opted for a small contribution that i thought would be beneficial since i saw something similar on your website. But he forced me to pay minimum 12k and got the amount through gpay.

And i did the same, in less than an hour of realising i...
Helpful
11 other people found this review helpful
11 found this helpful
Write a comment
Report
Copy
F
Freya N
Nov 26, 2022
This thread was updated on Nov 26, 2022
Report
Copy

donated but no receipt

There were a couple of people who came in and got all my details including pan card and donation amount. But I have not received any reciept or tax exemption reciept as indicated.

They were so insisting and didnt leave my place until I paid them. They didnt agree to meager amounts and forced to pay a huge sum

Does savesighters is really a scam or is genuine...
Helpful
4 other people found this review helpful
4 found this helpful
3 Comments
Report
Copy
M
monika butte
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding my refund

Address:Mumbai City, Maharashtra, 400028

On 29 nov 2019 one volentier came for donation his name pranay pawar he gave all details about the sightsavers ngo but he didnt said anything about term & condition regarding refund poloicy and he filled my form for payment. That time i wish to pay minimum 100rs only but he was forced me to pay 1200 rs and even i paid through net banking (I mobile) and same day i informed to pranay pawar to give my money back and he told me you will get refund...
Helpful
8 other people found this review helpful
8 found this helpful
Write a comment
Report
Copy
M
Madhavan Parthasarathi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

donation

Address:Bangalore, Karnataka

Hello, represetatives from sightsavers india contacted about a day back regarding donations. Due to miscommunication, i had agreed to pay, not realizing that it was on a per month basis. On realizing it i immediately i wrote a mail the customer support to cancel the same as i would not be able to donate that amount every month. I am not in a position to provide monthly basis. So clearly, my cancellation request has not been honoured. I do...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
P
Pdas84
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false and wrong entry

Address:751024

Sightsaver sent a trainee to our gated community where she entered entering false information created nuisance by knocking every house couldn't produce a valid id and was shielded by her seniors. They are doing a door to door campaign but dont have basic decency to take permission from the housing committee and dont hesitate to falsify information on the entry records. How to believe that this ngo will be working if its representatives are...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
W
William Shekar
from Bengaluru, Karnataka
Report
Copy

esc continuing after promised donation

Address:bangalore, 560043

Dear Sightsavers,

Greetings

I have promised to donate for 10 Months x 750, The same was fulfilled last month and before donating I asked your Executive to stop the ECS on the first month itself and I explained him I'll pay the promised amount in 3 installments, but there was no response from any of you people nor on your numbers, but as promised I have done my part and donated for 10 Months.

Now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sundarakannan Durairaj
from Tindivanam, Tamil Nadu
Report
Copy

sightsavers ngo calls for donation

My wife got a call from someone claiming that he is calling in behalf of sightsavers perambur chennai from number [protected]...
I intervened and i asked him on how did he got the number.. He explained some stories..
And when i asked how much money he wanted he cut the call..
Questions
1. Why an ngo person should call from mobile.
2. Why doesn't he have patience to answer my question, even if he is genuine...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rubin Roy
from Bengaluru, Karnataka
Report
Copy

refund related query

On the 20th of april, i was visited by two of your volunteers, the application number being qas 099267. I wanted to contribute to the noble cause but expressed i can do it only on a monthly basis. I opted for a 2000 monthly contribution that i thought would be beneficial since i saw something similar on your website.
This was meant to be a monthly payment using an emi option but due to some mistake, there has been a 24000 debit on...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
R
Rihas
from Bengaluru, Karnataka
Report
Copy

no confirmation of receipt of donation

Address:560103
Website:Sightsavers.co.in

Can you please confirm if prajwal and surka are enployed hy your ngo to canvass people by faking that they are it professionals and seek our donations coming to our office premise?
Because i am yet to receive any proof of receipt of my donation.
Email: [protected]@indiasupport.co.in
Has been unresponsive which is the id provided in the donor form which has sightsavers logo on it!
If i do not receive a response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560005
Website:www.sightsaversindia.in

The employees of sightsavers - meenakshi n. And prajwal (Bangalore) entered my home yesterday almost forcibly (Because you can't be rude to someone new asking - if we can come into your home?)
They told me about the sightsavers' work and that they are funding blind kids and have arranged some help on the occasion of christmas.
They asked to donate for the cause, which i agreed to. But they told me there only some fixed donation...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
K
karthik1111
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint

Address:Bangalore, Karnataka, 560043

My wife got a call from the sight saver from [protected] at 11.58am she told that she was calling for sight saver India. my wife did not understand what she was talking about and passed the phone to me. on the other hand the girl how is telling the she is from sight saver India after that what she is blabbing even i did not under stand i told her to what is regarding the girls asked that how no is this. i told that is my wife no u tel me...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
P
pm14
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sight savers people asking bank details

Address:530013
Website:sight savers

Hi,

I have received call from sight savers and agreed to donate. But i said to that person that i will donate using online option which is available on the sight savers website. She is saying that it is not possible for them to track my transactions and asking me to submit my bank account number and cancelled check or bank statement. I wish to do online transaction myself, as i am not feeling safe sharing my personal bank...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
L
lakshmanasai
from Eluru, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

People from this NGO are calling and asking for bank details

Address:Bangalore, Karnataka
Website:www.sightsaversindia.in

People from this NGO are calling and asking for bank account number and no cancellation cheque, bank passbook xerox so that she can withdraw money from my account every month, which they are not supposed to ask.. When i asked them why they are asking fior bank details the lady who called me is telling that she want to check my identity. For donation why she want to check my identity. She wants a bank account number so that every month she...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy