Sightsavers Complaints & Reviews

I did donation of 23800 Rs on Wednesday 16/08/2023 but no receipt or even acknowledgment email .
I really doubt the intentions, customer care keep on telling me that I will receive Asap .

Cc number[protected]
Cc wapp - +[protected]

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Sightsavers Customer Care

from Delhi, Delhi

Aug 24, 2023

Verified Support

Hi Yash Saxena

Thank you for connecting with us. You have been in contact with one of our team members, and your issue has now been resolved. The requested donation certificate has been sent to your registered email id.

Regards,
Sightsavers India Team

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I have made a Donation FY[protected], I need you to send me my Form 10E for filing my IT Returns. Your Donation Receipt does not have your PAN Number...

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Address: C-704, Mahesh Co-op Housing Society

I donated rs. 2000/- on 10 December 2022 by NEFT. Till date I didn't receive the receipt.

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Sightsavers Customer Care

from Delhi, Delhi

Mar 20, 2023

Verified Support

Hello Sir,

This is to confirm that your query has been resolved telephonically. Thank you for your support to Sightsavers India.

Regards,
Sightsavers India Team

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Sightsavers representatives approached me for the cause and I agreed to pay for them but it was agreed only for 12 months. The representatives also assured that after 12 months the amount won’t get auto debited. But I came to know it was fake after the deduction continued. No one took responsibility and they dint even care as they were getting my money. Even if it’s for a good cause it should be done honestly.

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Sightsavers Customer Care

from Delhi, Delhi

Jan 2, 2023

Verified Support

Hi,

We are sorry for the inconvenience caused.
Kindly share your contact details to take further action or you can write to us at [protected]@sightsaversindia.in

Kind regards,
Sightsavers India

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Sightsavers Customer Care

from Delhi, Delhi

Jan 4, 2023

Verified Support

Dear Sir/Ma’am,

This is a gentle reminder to please share with us your details for further look into the matter. You can connect with us at the provided email as well.
Thank you

Regards,
Sightsavers India

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Vijiey's [Complaint's author] reply, Jan 4, 2023

Please reach me at +91 9884128225

Sightsavers Customer Care

from Delhi, Delhi

Jan 6, 2023

Verified Support

Thank you Sir for sharing your contact details with us. Our representative got in touch with you, and your issue has been resolved. We appreciate your support to Sightsavers India.

Regards,
Sightsavers India

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Address: Mumbai

My Boss has made donation 2 months before and I'm following for the 80 G certificate since that time and they said it will be issued in next 15 days. But still i haven't received the certificate yet.And when I'm tried to call the on the no. who has collected the cheque is not answering.
Please do the needful.

Regards,
Dhanagopal AshokKumar
Mob: [protected]
Email id: dhanagopal.[protected]@gmail.com

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Sightsavers Customer Care

from Delhi, Delhi

Mar 16, 2022

Verified Support

Hi,

Kindly share your contact details to take further action or you can write to us at [protected]@sightsaversindia.in

Regards,
Sightsavers India

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Sightsavers Customer Care

from Delhi, Delhi

Mar 17, 2022

Verified Support

Dear Dhanagopal AshokKumar,

Please do share your contact details or you can write to us at [protected]@sightsaversindia.in

Regards,
Sightsavers India

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Sightsavers Customer Care

from Delhi, Delhi

Mar 17, 2022

Verified Support

Hi,

Please share your contact details or you can write to us at [protected]@sightsaversindia.in

Regards,
Sightsavers India

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Sightsavers Customer Care

from Delhi, Delhi

Mar 17, 2022

Verified Support

Hi,

Please share your contact details or you can write to us at [protected]@sightsaversindia.in

Regards,
Sightsavers India

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I had given a ecs mandate for 12 months and 750 rs to the representative of the sight savers ngo. But this ecs mandate is still continuing even after the completion of the term. Misusing my mandate is a serious offence so i beleive that sight savers will refrain from doing such activities.

I hope this issue will be taken up seriously.

Thanks
Deepika s

Aug 5, 2021

Complaint marked as Resolved

Sightsavers customer support has been notified about the posted complaint.

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Sightsavers Customer Care

from Delhi, Delhi

Oct 8, 2020

Verified Support

Hi, please send us your contact details and we will take further action.

Thank & regards,
Sightsavers Team

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Address: New Delhi, Delhi

I made a donation on 29/01/2020 through two volunteers who had come to my house, i haven't received any mail regarding my donation of rs.7200, through google pay.. Nor is any one picking up the call on helpline number, now i am starting to believe this must have been a fraud and feeling cheated and bad about it... How do i confirm if my money has been used rightly

Mar 12, 2020

Complaint marked as Resolved

Sightsavers customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2020

Sightsavers Customer Care's response Hello!

We have sent a mail to your registered email ID. Please let us know if you require any further information from us. Meanwhile do visit our website: www.sightsaversindia.in

Best Regards,
Sightsavers India

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On the 8th of january, i was visited by two of your volunteers, the application number being, i wanted to contribute to the noble cause but expressed i can do it only on a monthly basis. I opted for a small contribution that i thought would be beneficial since i saw something similar on your website. But he forced me to pay minimum 12k and got the amount through gpay.

And i did the same, in less than an hour of realising i...

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There were a couple of people who came in and got all my details including pan card and donation amount. But I have not received any reciept or tax exemption reciept as indicated.

They were so insisting and didnt leave my place until I paid them. They didnt agree to meager amounts and forced to pay a huge sum

Does savesighters is really a scam or is genuine...

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Address: Mumbai City, Maharashtra, 400028

On 29 nov 2019 one volentier came for donation his name pranay pawar he gave all details about the sightsavers ngo but he didnt said anything about term & condition regarding refund poloicy and he filled my form for payment. That time i wish to pay minimum 100rs only but he was forced me to pay 1200 rs and even i paid through net banking (I mobile) and same day i informed to pranay pawar to give my money back and he told me you will get refund...

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Address: Bangalore, Karnataka

Hello, represetatives from sightsavers india contacted about a day back regarding donations. Due to miscommunication, i had agreed to pay, not realizing that it was on a per month basis. On realizing it i immediately i wrote a mail the customer support to cancel the same as i would not be able to donate that amount every month. I am not in a position to provide monthly basis. So clearly, my cancellation request has not been honoured. I do not know if it is the mistake on the part of the representative or sightsavers but i am facing problem neverthless. I had provided cancellation informaton well ahead in time and the user institution is supposed to honor the cancellation of ecs mandate. My email id: [protected]@gmail.com

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Jan 27, 2020

Complaint marked as Resolved

Sightsavers customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2019

Sightsavers Customer Care's response The mandate has been deactivated & no deduction has happened from the donor’s account.

Thank you.

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Address: 751024

Sightsaver sent a trainee to our gated community where she entered entering false information created nuisance by knocking every house couldn't produce a valid id and was shielded by her seniors. They are doing a door to door campaign but dont have basic decency to take permission from the housing committee and dont hesitate to falsify information on the entry records. How to believe that this ngo will be working if its representatives are so careless

Jan 27, 2020

Complaint marked as Resolved

Sightsavers customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2019

Sightsavers Customer Care's response We have made a note of your complaint and will take appropriate action. Apologies for any inconvenience caused. Sightsavers does fundraise door-to-door, but does not wish to inconvenience anybody.

Thank you.

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Address: bangalore, 560043

Dear Sightsavers,

Greetings

I have promised to donate for 10 Months x 750, The same was fulfilled last month and before donating I asked your Executive to stop the ECS on the first month itself and I explained him I'll pay the promised amount in 3 installments, but there was no response from any of you people nor on your numbers, but as promised I have done my part and donated for 10 Months.

Now the ESC has not stopped, I have received a message stating this 10th the donation will be deducted. I tried calling your number where I received text messages but still no response from your end.

My kind request, Please DO STOP the ESC from your End.
or it will be a serious consequence faced by sight savers.

Hope you understand.

My Donor ID: SSI[protected]

---
Kind Regards,
William

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My wife got a call from someone claiming that he is calling in behalf of sightsavers perambur chennai from number [protected]...
I intervened and i asked him on how did he got the number.. He explained some stories..
And when i asked how much money he wanted he cut the call..
Questions
1. Why an ngo person should call from mobile.
2. Why doesn't he have patience to answer my question, even if he is genuine to make blind people see.. He should not have cut my call.. He did ruin my 15 mins of valuable time.. If he thinks i'm wasting his..

I don't think ngo has got any rights to collect anyone numbers and make any calls to anyone asking them to contribute,, i seriously doubt these people's intentions..
There is no way i could see my contribution actually spend on people with need...

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On the 20th of april, i was visited by two of your volunteers, the application number being qas 099267. I wanted to contribute to the noble cause but expressed i can do it only on a monthly basis. I opted for a 2000 monthly contribution that i thought would be beneficial since i saw something similar on your website.
This was meant to be a monthly payment using an emi option but due to some mistake, there has been a 24000 debit on my debit card. As someone who is in the early stages of his career, this is definitely a big sum for me currently.
In less than an hour of realising the goo[censored]p, i sent across a mail to the support email-id and requested them to refund the amount since that was my sole savings i have. I would love to contribute but 24000 is a big amount for me as of this point.

Sightsavers customer support has been notified about the posted complaint.

Apr 24, 2019

Updated by Rubin Roy This should never happen to anyone else. On the instruction of the volunteer I opt for a monthly debit scheme to support the community but to my unpleasant surprise it came to my notice that 24000 has been debited from my debit card and not through a monthly debit. I clearly mentioned I want to opt it on a monthly basis.

I wrote to the donor care immediately, followed up for 4 days for a refund since this was my hard earned money and I was doing this as a service and not for some business transaction. For three days I was told I will be getting a refund. On the fourth day I received an email stating according to their terms only certain errors and mistakes will get refund and mine does not qualify for it.

How can a reputable NGO even say something like this? Especially when the amount is not of the donors consent and you outrightly treat the money as if it has no value. The amount equates to more than half of my pay and yet when I expressed my dilemma, instead o[censored]nderstanding it they put the onus back on me.
Also the worst part is they take a couple of days to reply or acknowledge your email or payment but are very prompt in outrightly denying you money that you didn't give consent for

Saying so, this has destroyed my faith in the NGO's. I want my money back.

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Address: 560103

Website: Sightsavers.co.in

Can you please confirm if prajwal and surka are enployed hy your ngo to canvass people by faking that they are it professionals and seek our donations coming to our office premise?
Because i am yet to receive any proof of receipt of my donation.
Email: [protected]@indiasupport.co.in
Has been unresponsive which is the id provided in the donor form which has sightsavers logo on it!
If i do not receive a response to this with any confirmation saying these are legit people, i shall file a police complaint.
Thanks
Shilpa

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Address: 560005

Website: www.sightsaversindia.in

The employees of sightsavers - meenakshi n. And prajwal (Bangalore) entered my home yesterday almost forcibly (Because you can't be rude to someone new asking - if we can come into your home?)
They told me about the sightsavers' work and that they are funding blind kids and have arranged some help on the occasion of christmas.
They asked to donate for the cause, which i agreed to. But they told me there only some fixed donation amounts and i have to select one of those. I agreed to donate for an amount. They said it will be either online or cheque transaction. I agreed to do by card. After entering my basic details in the columns on the website link for donation, the lady took my smartphone from me saying - i'll enter the further details. She entered the amount on her own and asked me to proceed further for card details.

She (Meenakshi n.) had hidden from me that the minimum amount was far less than i donated and that's why she very tactfully took my phone from me to enter the higher amount.

This is the way nowadays educated and trained people cheat citizens and emotionally blackmail them in the name of charity.

No one will trust you guys if you do such things and blackmail people emotionally for such acts.

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Think Minds

Dec 23, 2020

That's nasty

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Address: Bangalore, Karnataka, 560043

My wife got a call from the sight saver from [protected] at 11.58am she told that she was calling for sight saver India. my wife did not understand what she was talking about and passed the phone to me. on the other hand the girl how is telling the she is from sight saver India after that what she is blabbing even i did not under stand i told her to what is regarding the girls asked that how no is this. i told that is my wife no u tel me...

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Address: 530013

Website: sight savers

Hi,

I have received call from sight savers and agreed to donate. But i said to that person that i will donate using online option which is available on the sight savers website. She is saying that it is not possible for them to track my transactions and asking me to submit my bank account number and cancelled check or bank statement. I wish to do online transaction myself, as i am not feeling safe sharing my personal bank details. As long as the purpose is served,
What is the problem in the ways.
And also it is bit annoying that, i am receiving call very regularly...

Regards,

Sep 28, 2016

Complaint marked as Resolved

Sightsavers customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2016

Sightsavers Customer Care's response Dear Sir,

We apologies for any inconvenience that this may have caused. Thank you for showing interest in supporting our cause. If you would like to make a donation then you may do so online on https://donate.sightsaversindia.in If in case you wish to make a monthly donation to our cause then it is only then that we would ask for your bank details where we would request you to sign a ECS mandate which needs to be approved by and your bank. If you are receiving regular calls from us then please do share your contact number with us and we would place standing instructions for your phone number.

Regards
Sightsavers India Team

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N

Niteshdevansh

from Delhi, Delhi

Sep 19, 2016

Signature is missing in form whereas my has been deducted from my account. I have agreed for 600 Rs but deduction of 950 rs.

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Address: Bangalore, Karnataka

Website: www.sightsaversindia.in

People from this NGO are calling and asking for bank account number and no cancellation cheque, bank passbook xerox so that she can withdraw money from my account every month, which they are not supposed to ask.. When i asked them why they are asking fior bank details the lady who called me is telling that she want to check my identity. For donation why she want to check my identity. She wants a bank account number so that every month she...

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Sightsavers Complaints & Reviews

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Sightsavers reviews & complaints(24)

No receipt or certificate after donation

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Form 10E not received

Receipt not received

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Amount deducted even after 12 months

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Not issuing 80 G certificate

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ECS continuing after mandated period

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regarding non receipt of email regarding donation and tax benefit receipt

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sightsavers fraud

donated but no receipt

regarding my refund

donation

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false and wrong entry

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esc continuing after promised donation

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sightsavers ngo calls for donation

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refund related query

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no confirmation of receipt of donation

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unethical behaviour of your employees - meenakshi n. and prajwal (bangalore)

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Complaint

Sight savers people asking bank details

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People from this NGO are calling and asking for bank details

Sightsavers Complaints & Reviews

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Sightsavers reviews & complaints(24)

No receipt or certificate after donation

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Form 10E not received

Receipt not received

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Amount deducted even after 12 months

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Not issuing 80 G certificate

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ECS continuing after mandated period

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regarding non receipt of email regarding donation and tax benefit receipt

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sightsavers fraud

donated but no receipt

regarding my refund

donation

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false and wrong entry

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esc continuing after promised donation

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sightsavers ngo calls for donation

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refund related query

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no confirmation of receipt of donation

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unethical behaviour of your employees - meenakshi n. and prajwal (bangalore)

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Complaint

Sight savers people asking bank details

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People from this NGO are calling and asking for bank details

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