Crizal Complaints & Reviews

I got crizal preventia scratch resistant lenses and in 5-6 months, it developed scratches. Informed Shop - Mayo & Clinic but they not providing any help with replacement although crizal website confirms 2 year warranty. Please help. It's an expensive progressive lenses of 22, 000....

Hi
Please note that I have purchased my crizal prevencia lens from SUPREME OPTICS on 12 Auguest 2023.

However on month of jan and Feb I have found Some spot and scartches and blur vision in my spectacles.

I visited to my optician it is SUPREME OPTICS located in mumbai kalbadevi., and I explained my issue.Before heared my issue he judge me that I use my spectacles with rough use or improper handling.br...

I had purchased 1 pair of crizal lenses spectacle from Aravind Eye Hospital, Tiruneveli, Tamil Nadu (Lakshmi Eye Care Support Services
vide their Bill 20623 (order No. 20213) dated 23.08.2022. (Ref No. M20213/C)/
The coating on the lenses have came out/peeled off, (more than 50% area) on both the lenses. I called Aravind Eye Hospital and complained, They said it is more than 1 years and does not cover under Guarantee. It is...

I had purchased 2 pairs of crizal lenses /spectacle frame from
Smart eye spectacle shop . The coating on the lenses have came out when i complained to the shop keeper he said the company would not do anything about it he dint take efforts in it
The age of the lens is only 1.5 years and the coat coming off is not good as you are a reputed company in the industry
I am facing alot difficulties to see via those glasses...

Bought a Crizal progressive lens Vx Comfort3.0 Styl AW Crizal UV BCT
in the name of Maneesh Gupta
PID. RX[protected]
Ref No. 5184
I bought it on April 10th 2021 and found that the coating was damaged I visited the store I purchased he told me its due to my sweat how can it possible its the fault of Crizal, now when I saw it after a fight of 3 months he said it over, I asked why he said 1 year is over.
I bet...

Hi I am ajit I purches ur crizaluv lens plz tel mi original or fake because Fog are not found on glasses plz tel me...my contact [protected]...

I have two pairs of eyeglasses with Crizal antireflective coating, both purchased and made at the same time. The lenses on both pairs are showing significant fine-hair crackling covering the full surface on all lenses. I have been told by my retailer who contacted the Crizal lab to determine the cause, that it is something that can happen when the lenses are exposed to high heat/chemicals. As a lifelong wearer of eyeglasses I assure you that...

This product is really worst. I had scratches on lenses within a month...bought in pune in the mid of September.
I request everyone please do not buy this product!!
And crizal plase stop cheating!...

Dear Sir,
This is to inform you that I am Mr. SANJAY BANGAL the customer from your company Essilor, model name Crizal CR-39 and ARC. this lenses is broken after first touch, this is a duplicate Crizal lenses, wrong item and poor and worst quality of lenses. I do not expect a Crizal lenses broken on first touch. Please contact me on my mobile no. [protected] as soon as possible and change my lenses from duplicate to Original best quality...

I've purchased a specs with crizal lenses(polarized) that cost around 10000 rs, along with lenses I've got an authenticity card which was blank that was provided by shop owner. So i don't know whether my lenses are original or not. For this, I've argued with the shop owner but he keep saying that the lenses comes with crizal coating and the authenticity card is not much of an importance.

For your reference, I'm adding pic of...

I have bought crizal prevencia from an optics shop. I dont find the quality to be crizal standard. I’m afraid if i have been dueped. As per the features of crizal prevencia it is smudge resistant, dust resistant. But i dont think my prevencia is doing the same. They have only provided me with a crizal pouch and a authenticity card which is blank. Could anyone please help...

Hello,

I have bought the crizal prevencia glasses on 25th september and started wearing on 28th. When i bought the glasses my optician told me that it is the scratch-proof and waterproof, mud proof and blueray cut glasses.

But within a week scratches got started on the glass. There are so many tiny scratches on my both glasses. I contacted the optician but he told me that it's normal and it's your responsibility...

I had purchased a progressive eyewear from lawrence and mayo one of the reputed opticians in chennai at a cost of about 12000 for in july 2016. Recently this has developed distortion and is unclear to read. I took this with the warranty card to the same place where this was purchased however they turned me down and said a new one has to be purchased. This is clearly not a usage or handling problem. It is a manufacturing defect as there is...

Hi,
I have purchased a specs from himalaya optics with crizal prevencia lenses. I have doubt on the lense authenticity. I'm not satisfied with the lenses. These lenses are not as per the crizal standard. I face dust clotting issue, side view are not so clear.
I have received only a simple invoice from sailer where crizal is no mentioned anywhere. I have not received any crizal authentication card and kits.

Kindly...

Dear Sir,
I had purchased 2 RX KBF Sunsation G Crizal UV lenses of your company from M/s Mall Chashma Ghar, Gorakhpur(UP) Contact No [protected], e-mail id - [protected]@gmail.com through Invoice No 1985 Dated 04.11.2023. But I am very sorry to say that your product is not upto the mark as compared to their higher prices. The lenses are full of scratches in a very short period o[censored]se whereas they are guaranteed for a period of one year from the date of their purchase. For this problem when the concerned dealer was contacted, they refused to give any claim/services on this particular product. This behaviour of your dealer does not match with the reputation of your Company.
You are requested to look into the matter and make replacement of my lenses as guarantee period of one year is expiring very soon.
expecting a sincere and positive reply from your side.

Regards

K.K.Pathak
B-142, Malviya Nagar
PO- Kunraghat
Dt. - Gorakhpur(U.P.)

I recently brought a cryzal lens and after few days use the brand name has showed off which is right in the middle of my eye balls and us sort of disturbing my vision and an irritation for me.

Scratches developed within 6 months in Crizal Preventia price 22k.
Optician - Lawrance & Mayo Bangalore refused replacement. Asking to buy again new one.
Please help. Website mentions 2 years warranty but optician not supporting with replacement

Hi Team

I have purchased the crizal preventia 1.56 lens in the month of march 2023 at fokus eye hospital a unit of surekha hospital at kompally hyderabad.
After 8 months I have noticed a spot in the center of both the lens. It made my screen time difficult I have to work 9 hrs per day with this lens i'm unable to see the screen properly even for a minute.

I have approached the hospital staff to replace the lens. They are asking me to buy new lens. They are not even bothered about the customers complaint.

What is the use of buying a branded expensive lens with a cheap quality not even working properly, just in 8 months the lens are useless.

How come a brand can cheat the customers with cheap quality products and can survive long in this industry.

I' m expecting my lens should be replaced or get a refund.

Please do the needfull.

Thanks
Divya.

Sir I have purchased Crizal 1.67 Prevencia. How do I know if this is an original product?

Thanks & regards
Santosh kandpal
[protected]
Cm.[protected]@gmail.com

Dear Sir,
We have purchased your company lense vide PID: RX[protected] Dated 28/03/22. From few months I am facing glass problems, regarding this I had contacted the shopkeeper as well where I have purchased my spectacle. He said that the UV coating of the lense had got damaged and refused to take any responsibility and said that it's company's problem. It's so surprising that world class reputaded lense brand is providing poor quality of lenses to their customers. Please advise us what can I do regarding this complaint ? Either you replace my lense or then I'll have to take some legal actions.