Accenture India — Accenture offer acceptance

Hi,

I'm Spoorthi Mahendra. I have got an offer from Accenture and my Candidate ID: C10960416. Recently I received a mail saying that my onboarding will be in July. When I tried to log in through the link that has offer letter, it showed that I had not accepted the offer and the offer is withdrawn. But, I accepted my offer soon after I received my offer letter.

I've been writing emails and raising tickets for the past one month, yet didn't get any proper response. I've held on to this job and wanted to resolve this ambiguity. Please help me to resolve this or connect me to the concerned department.I am very eager to join the company.

Thank you.