Accenture India — Error while giving interview

My name is Bhushan Mohol. I had an interview at Accenture scheduled on 11th September at 11:30 Am. I joined the interview but the interviewer couldn't hear me. I had gone through the mic checks before joining and there was no problem on my side. She told me to re login, I did so but then it showed "please wait to be queued". I have been waiting for more than 12 hours now.
Name - Bhushan Ganesh Mohol
Candidate id - 1827487