Accenture India — Excess tax deducted from full and final settlement

Excess tax has been deducted from full and final settlement inspite of submitting tax proofs and 12 BB form in the portal. No response or ETA from the payroll team inspite of raising multiple incidents. They do not respond to emails, do not take a minimum effort to read previous mail to answer follow up mails. In each mail I have to explain everything from the beginning. They send random unnecessary mails without addressing the issue have submitted the forms in the mails too for many incidents multiple times. Initial ETA was 2-4 weeks. Its been 9 weeks without a single update. They have stopped responding to mails too.