Accenture India — Getting rejection task again and again

I have got a rejection in my undergraduate college name again for the 11th time and I am not able to edit that as the option is *DISABLED* . I have raised so many queries from the last 5-6 months but my documents are not getting approved.

It is company's fault as they are not enabling that option to edit that particular field. What should I do now. They don't respond to any mail aur query as well.